I drove from Orlando to shop at this dealership after about a week of searching for a car under…read more$6k. They had several that met my budget and mileage desire listed on autotrader. I showed up just before dusk and walked the whole lot without being pressured or bothered. After I found the vehicles I was there to see I asked to test drive the one I thought was the best fit. I was allowed to test drive the vehicle like at any other lot I've been to. I had read reviews about people not being allowed to test drive vehicles at this lot, I didn't experience that. After test driving I asked for the total price out the door after taxes and tag transfer. The total was a little more than the cash I had allocated to spend. I told them and they worked with me on that. I left with a good deal on a decent car. I'm well aware the engine could blow up tomorrow. It's a used car and that's a gamble no matter where you buy. The 5 star review is for the simplicity of the process and the respectfulness of the staff.

Bought 1 or 2 cars there in the past years, and everything went well. Recently went on to check out…read morea car and salesman couldn't have been any ruder. Without getting into a lot of details, he didn't want to hear anything, price of car was firm although had been wrecked and had salvage title. He kept making up excuses, I finally walked out and will never be back.

I was sitting home crying having been through a rough day listening to car salesmen lie to me about…read morehow they'd help me get a car. I didn't have a lot of money but what I did have I wanted to spend on a dependable, well running vehicle that didn't have over 150,000miles on it for some stupid high price just because it had the name Mercedes. Most of the dealers I spoke to where so cheesy and fake my BS-ometer was just going off every time I saw through their act. I don't like to judge people because you never know what they are going through. Until today, I never thought I'd be judged or made to feel less than because I'm disabled but shopping for a car today it happened. One very ballsy person had the nerve to say if I wanted the car I had to bring half the total $5000 price even though my accepted app had a price calculator that said $900 down would be $81 monthly payments. Besides feeling awkward since no one's ever been so obviously hateful or treated me like I am less than them, I just felt sad and then I was FURIOUS. I said I would get back to her and promptly blocked that tacky saleswoman on my cell. Keep treating people like that and you won't be selling cars for long! That's when Yancar and Son's Auto Sales called. I wasn't very pleasant at first but then he asked what I was looking for and for the first time all day, SOMEONE was listening to me! He didn't hide his skepticism about what I could afford or my income. BUT WHAT HE DID DO: looked through his inventory and found the type of car I had been asking for from salespeople all day!!! He asked me what I could afford and he didn't try to upsell me. He said now look, I am willing to work with you and if you want this car and are sure you can make the payments, come on in tomorrow at 10:30. It's nothing fancy but it's a good car with good mileage. I took a list of people as references and had already got insurance quotes when I walked in. He showed me my car and it was just what i wanted. By the way, take cash or if they take checks, write one out because I had a bank card I couldn't use but I gladly went over to the bank and brought back down payment. Oh and they do the tax/title and plate there so you don't have to go wait at the DMV for hours! When I was leaving I thanked them for working with me. I am so excited to have a car now! I am going to take everyone I know who may be looking to buy a car to them because I know I was scared of getting ripped off and it was such a nice experience! A lot of these dealerships see some people coming and prejudge and this isn't that kind of place. I'm sure if you have big bucks they will find what you want but if you don't have big bucks they will see if they have what you're looking to buy. These guys know the questions to ask people to help them figure out what they want to buy. And if you need any information on insurance they have some contacts that can give you quotes. My experience at this business was a positive one and I am glad I answered the phone when they returned my call after the day of car sales hell I had!! I really didn't want to go but so glad I did. I know that this is where I will come to buy a car or get maintenance done. I didn't think I would find a place willing to work with me to give me a second chance. I hope this review puts the idea into your head to stop by and see what they have to offer. I think you will be pleasantly surprised! They can find a car that fits your budget like they did for me. I am now so excited to work on getting my health taken care of and being more independent. They got me as a customer for life!!

If I could possibly give it a lower review, I would. Upon finding the car that I wanted I let the…read moreowner know there was a shakiness to it. He replied with saying oh yeah I know all about that, and it was going to be fixed. You can go ahead and buy it today and return next week to have it fixed. Upon returning the following week, The person that was supposed to fix the car said everything was fine with what the man had mentioned the week previous, but it was something else that was broken. Even though it was supposed to be included upon the sale, he ended up telling us we had to now pay for this. We asked if we could just return the car, and of course that was not an option. Didn't care about anything but the sale. Screwed over by yet another sleazy used car salesman. Yes I had to pay hundreds of dollars to have a car fixed that I just paid $5000 cash for.

My boyfriend and I had an awesome experience at this dealership. We were helped by Baja (Cristian)…read moreand Jaryd, both of whom handled our purchase, questions, and concerns with the utmost kindness and professionalism. This place was a breath of fresh air compared to other dealerships we visited previously, it was low pressure, and we left happy (and with a new car)! We can't thank them enough, and we are extremely appreciative to Maus for hiring the right people for the job.

It looks like dealership's reviews need some major updating. STAY AWAY FROM THIS DEALERSHIP! (Both…read more sales AND service). While my wife and I were considering purchasing a Nissan, (and we were not in the market right at that moment), one salesman quickly became two, and the two then became THREE, all ganging up on me, all acting like they were my new best friends, saying "We really would like to see you in a new car.," flattering me and trying to charm me into giving them a yes, all while they were trying to pit me against my wife. A TOTAL TURNOFF. I don't need three people trying to convince me to make a purchase, especially threeA desperate sales people. (I say this from he point of view of having been in sales myself, so I knew their game.) But the service department was even worse. On two separate occasions, they attempted to bully her into getting additional, very expensive service that her car did not need. She was very suspicious because they were very pushy about it, so she took her care for a second opinion at Complete Automotive, a company that has a superior rating with Yelp and will not offer a service that a car does not need. They agreed that Maus was playing games with her. On another occasion, my wife wanted one thing done for service that only an authorized dealership would be able to do. I don't know exactly what was involved in it, but while doing their work, they came up with a list of numerous additional items that they said needed to be serviced, totalling around $6000. When she refused, the woman working with her became snide and pushy, and gave he an entire list of all that needed to be done, then insisted that my wife sign each item stating that she was refusing the service, WORSE, the woman told her that they would not return my wife's keys until she signed the papers. YOU CAN'T MAKE THIS STUFF UP! The commercials make the owner of this dealership look like the nice guy next door, but it all starts at the top. We noticed this type of behavior at BOTH of their stores, one in Brooksville the other in Pasco County. If he has true integrity (which I doubt), he would fire EVERYONE at his stores, from sales managers, to sales, to service managers and service workers and start from scratch. It would be great business decision and good for PR, but when has this dealership ever had integrity? STAY AWAY FROM MAUS!

I recently came across a Chrysler vehicle online that I was interested in purchasing, so I…read morecontacted the dealership via e-mail, to confirm its availability. After being informed that the vehicle was still in stock, I submitted an offer below the asking price, requesting that it include taxes, title, and registration fees. Unfortunately, the response I received was unprofessional and discourteous. While I fully understand that my offer may not have been accepted, a simple and respectful decline--or even a counteroffer--would have been appropriate. A reputable dealership would typically take the opportunity to engage in negotiations, provide alternatives, or invite a prospective buyer to visit for a test drive. Based on this experience, the negative reviews I had previously seen about this dealership appear to be accurate. I am ultimately relieved that I did not travel over an hour only to encounter this level of customer service. I would recommend that others continue exploring different options when searching for a vehicle.

We came to this dealership to view a Toyota we had called about just two hours prior. Upon arrival,…read morethere was zero acknowledgment--the salesman was speaking to a colleague and didn't even look our way. I waited politely until their conversation ended to introduce ourselves and ask about the car. This lack of basic customer service set the tone for everything that followed. The vehicle in question had accident history, frame damage, and an open recall. We came prepared with tools--a scanner, multimeter, and jack stand--to do a full inspection before considering a cash purchase. We asked for permission to inspect, which was verbally granted. The salesman was standing outside watching us prepare the jack and didn't raise a single concern--until days later, when we made a reasonable offer based on the car's condition. Only then did we receive a string of passive-aggressive and emotionally charged text messages, accusing us of "pulling a stunt." If lifting the car for inspection was truly an issue, he had every opportunity to say so in the moment--but chose to weaponize it later as a way to reject the offer and save face. To make it worse, this is the same salesperson who admitted to us that 80% of his market walks away when they realize the car is a manual. So when two informed, qualified buyers show up with actual tools, knowledge, and cash on hand--he shuts the deal down over pride? Bottom line: he didn't seem prepared for a buyer who would actually inspect the car thoroughly and ask intelligent questions. We were professional, polite, and direct. What we got in return was ego, deflection, and unprofessionalism. If you're serious about buying and value transparency, you're better off going anywhere else.

Super friendly owner , awesome owner I believe that he helps people all the way he's honest what…read moreyou see is what you get . I feel like he's honest and he's true his word and he's just always gonna try to help somebody in and any situation at Carib motors

Purchased vehicle previously damaged from mishap, owner was very transparent, showed pics of damage…read more, repairs were done and overseen by owner, car looked new. Very easy transaction and a good price.

Stu did a fantastic job detailing the exterior of my parents car! He came to their condo and did a…read moremobile service. His communication was great and setting up the job was ez. He was on time. Highly recommend!!!

I can not make enough positive comments about the quality of Stu's car detailing. My 12 year old…read moreLand Rover looks like it just came out of the showroom. He didn't overlook one thing. And, on top of that, he is just a really nice and genuinely honest guy. Many in my neighborhood use him. Do not hesitate. Best detailer in the Tampa Bay. The photo does not do his thorough work full justice. Every nook and cranny was cleaned.

Ted is great. In-house service available as well. Ethical and honest. I can't recommend him enough.read more

Excellent self-serve car wash Well maintained…read more The spot-free actually works as advertised They accept credit cards

Garbage car wash. Vacuum ate my quarters, and the other other vacuum I tried could barely suck the…read moresand off my truck floor. Car wash hose was broken and leaking everywhere, barely had water pressure. They wrapped a rag around the leak as if that was going to fix it. Its a car wash, dude. Not that difficult to keep up on maintenance. Owners must be extremely lazy and cheap ‍ Fix your junk and change my mind.

After being rear headed we needed to get the bumper and trunk door fixed. The team took care of us…read moreand it looks better than when I bought it. I recommend them.

If it were possible, I'd give this establishment an even higher rating…read more I had fender and door damage on my Toyota Tacoma and it was repaired in 1 1/2 days. I have never been so impressed with this team of professionals from the politeness of the office staff to the workmanship in the shop. I received 3 other estimates for this job and Klaus Body Shop was $100's of dollars and days less to complete the repairs, way below the other estimates. At last minute, when I dropped off the vehicle, I noticed a medium size hole in my front bumper and asked if they could also include that to the order. They repaired that also at no cost. I highly recommend this business 100%. I know I will be using them for my auto body work hence forth. They are the real deal...

A.Thomas I had my…read morework vehicle a Chefrolet Equinox serviced there on Tuesday 02-03. My service rep was by the name of Dave Deilkes. He was very nice and helpful. I told him what was goingon with the vehice, he took the time to come out, checked out the vehicle and took the time to explain that they will do an total inspection on the car. i explained to him how much i spent last time and was not looking to spoend that amount this time around. Dave called later that day to explain to me what was totally wrong. he gave me the breakdown of what everything costed and my car was ready the same day. I felt at ease when going in this time around and knowing that the service wouldn't be expensive. I spoke to Sheila, Dave's Supervisor just to let her know what a well job he is doing and i was totally happy with my experience. Thank you Dave.

Should not even get one Star!!! First, will show you on paper what you THINK YOUR BUYING and then…read moredo a bait and switch!!! This was even confirmed by one of thier Service Managers that they do this frequently. HAVE A MECHANICAL ISSUE?? Don't go there!! If an obvious mechanical issue is not the problem, will keep vehicle for days and then come up with a nonsence remedy and try to charge you through the roof. BUY A NEW ORDERED VEHICLE? Better check it for all the components, they take stuff out of it like a Jack and other stuff before they get you to sign off on it. SCAM DEALER!!