Dreaded selling my SUV. Went online to get Kelly Blue Book value and was immediately inundated with…read morenine different companies soliciting my sale. Jenny from Top Dollar Car was the only one that called and left a very professional and thoughtful voicemail. Kayla came out the next day to give me a fair estimate for my SUV. Everyone I worked with at Top Dollar was very professional and followed through with exactly what they said they were going to do. If you want to sell your vehicle at a realistic price and not have any headaches through the process, your only choice in N. Florida is Top Dollar. - John

I purchase a Hyundai Santa Fe 2017 four months ago burning oil every 500 miles the salesman had to…read morehave known about the problem so I am stuck with this problem. And lied to me saying the vehicle had an oil change.

I give this experience five stars. This morning, I took a…read moreside road which had an expected road sign. I was afraid Id hit the light of the sign and swerved but my mirror cracked from an already lose unit. I needed a mirror and fast under $25. At my nail Solon, a young lady suggested this pick and pull. Entry is $4 no matter what. Definitely wear shoes you don't care about and wear gloves . Step to the window and tell them why you're there. Pay admit $4 in cash but charge is okay when your find the part you need. $2 extra for card. I only had a par of pliers and a few men giggled and asked asked how I would get it off the car. I was handed apiece of paper, after doing research on the site ahead of time for the car and year I needed to match. My row was 144. It was a long sledge walk in slides ( I was fed up with calling around at that point). I found the row , and some comical roasts along the way ( see photo) but the actual models that fit my car were destroyed or already taken. I found a similar model that seemed to fit the measurements .. until I got back to my car. The part was $4. I paid in cash. I was given a receipt but told the part is as is. Posted photo after I ordered correct size from Amazon. I just did this temp. So I wouldn't get pulled over, and I need to see my blind spots!!

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an outstanding experience at CarMax on Atlantic Blvd. I sold an old car we were not using…read moreanymore and the associates made it an easy and seamless process. They also offered us a ride home after the transaction. World class customer service!!!!!

Fast, easy. However, price was bottom end of Blue Book, but still higher than CarMax.read more

After previously purchasing used cars in person and financing through our bank, Carvana made a…read morecompletely online experience seamless to complete, from shopping, trading in, financing, and buying! We found their value of our trade in fair, vehicle pricing for purchasing good, and their inventory was great! Having the same person deliver the new vehicle and take the trade in at the same time took away a load of stress, and when we thought we had an issue that needed fixing, customer service was so helpful with the 7 day warranty information. Every employee we dealt with was pleasant, professional, and helpful. We will definitely keep Carvana in mind for future vehicle purchases.

Thompson Towing is one of the most respected Towing company in Jacksonville. I used them in the…read morepass and got top dollar for my vehicle. I will use them again.

Thompson towing is awesome, was recommended to me by a dealership and while the dealership was sub…read morepar, Thompson was the no-BS person I needed on the other end of the phone. They give it to you straight and are polite and professional when doing so. Keep it up and thank you for the two tows!

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

This place is awesome way better service than ace pick a poop. Way nicer people and i have never…read morehad a problem trying to get anything here

Found the parts then get to check out only to find out that even part made together that are…read moreinseparable will get charged individually turnt a $80 purchase into $350 will never return customer beware

DO NOT COME. they will lie to you over the phone and tell u one price to come in and change it when…read moreu come in

COME HERE FIRST!!! I seriously wish I had! These guys were so wonderful to work with. Kenny…read moreshowed me around the lot and was super honest and upfront about everything they had. During our test drive, he let me test everything - the brakes, the speed, the convertible top, every button and switch. He did a great job of answering all my questions too. I also worked with his dad Ben on all the paperwork. Seriously love that they've got a father-son team there. Ben was also very honest and easy to work with, and I feel I got a fantastic deal on the car I went with. They had me in and out in less than 2 hours, and even fed me lunch since it came in while I was there. Love this place, and highly recommend Kenny, Ben and Empire Auto if you're looking for a quality used ride!