Marc has helped with all kinds of things- from dryer repair, to door knob install, to roof…read morecleaning. Reliable, friendly and reasonable. Thank you Marc!

He does good work but will sue your homeowners insurance for any injuries on the job. Marc came…read moreinto the house without permission otherwise we would have put the dog in the crate. After he was bitten he refused medical treatment and sued our homeowners insurance for $90,000.

Informed and no pressure sales people . Good selection and am always impressed with their delivery…read morepeople and overall customer service .

My refrigerator died two days ago. I called Dave's Appliance by 9:00 AM. By 10:30 AM a delivery…read moretruck was in my driveway with a new Maytag refrigerator in it. Somehow my phone call threaded a needle because the delivery & installation crew told me that they were one week behind on deliveries!! So yes, incredible service!!!

Fixed my KitchenAid dishwasher quickly. He kept me informed on arrival times and charged a very…read morereasonable rate. I didn't think this quality of service could be found anymore. Don't hesitate to call Greg. You'll be glad you did. Wanda

Greg will not give me an invoice for the work he did on my washer. I paid him $440 to change a…read moresoundboard. I need an invoice as it was under warranty . He obviously doesnt care if I get reimbursed or not because he already got paid.

I bought a very nice Whirlpool refrigerator from Dan last week. Drapeau's delivered it that same…read moreday, set it up, and even reversed the door handles. He also took away the old refrigerator. The Whirlpool is perfect, runs quiet, and has see-through shelving, which is a nice feature. The low price was a bonus.

Easy to deal with, very knowledgeable owner. Beautiful selection of furniture! Quality brands.read more

Our washer was making horrible loud, scraping sounds . Some time ago, we called Kelsey's , who…read moresold us the machine, whose repairman told us that this was" normal." Although we knew this was far from normal, we used the machine for awhile longer before calling Mark's. The phone was answered professionally and cheerfully, and Mark arrived promptly the next day at the time we were told he would be here. Mark diagnosed the problem and told us what repair would entail in terms of labor and approximate cost. We don't know whether the repair person we had previously was incapable of identifying the problem , or whether he was incapable of or unwilling to do such an extensive repair, but another time we'll call Mark's first.

I just called to get today's K1 price. Whomever the man was that answered the phone, simply…read moreanswered "good afternoon" kind of gruffly. Didn't even say "Mark's Appliance" or who he was. I seemed to really be putting him out by the sound of his sigh when he had to look for the price. He finally told me what it was and I thanked him. He simply hung up without a "you're welcome", "thank you", "have a nice day" "good bye". Very poor customer service that will prevent me from using this establishment.

Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

Hands down, Spencer @ Pine Tree Handyman is the best handyman in all of Downeast Maine. Polite,…read moreprofessional, very skilled, punctual, and competitive on pricing. Go with this guy. You will not be disappointed.

I would recommend Jeff's Vacuum to anyone who needs a new vacuum or need a vacuum repaired. Very…read moreknowledgeable, friendly, and even smiles when waiting on his customers.

Powerhead on Miele vacuum not rotating brush. Couldn't find anyone in Bangor area so drove to…read moreRockport. So glad I did. Excellent service. No appt but he looked it over while I was still there, and as a Miele rep had it diagnosed and part on hand. Left in a matter of minutes with a working vacuum. Would definitely use again.

Easter Sunday i realized the items in my refrigerator were not very cold. Luckily my freezer was…read moreworking. I put all the refrigerated item in two coolers with ice. The next day (4-21) Blackman Appliance Repair came. I asked if the refrigerator was worth fixing, Gary thought it was. I needed a new computer board. That with his labor came out to be over $500. If I had known that I would have put that toward a new one. 3 weeks later it was NOT WORKING AGAIN. I called and Blackman said he'd come by Tues. Needless to say he never came . Weeks have passed without a word or visit, so we just bought a new refrigerator.

Garry answered my call & scheduled an appointment on the spot, arrived on time, very knowledgeable…read more& professional. Garry uses high quality materials and will actually investigate/ solve the difficult repairs rather than simply condemn to the landfill!

I couldn't be any happier with Ron, who came to repair my dishwasher. He zeroed in on the problem…read moreright away and stayed for the entire cycle of my dishwasher to make sure that the problems were solved. He was a delight to talk to while we waited for the dishwasher to cycle through, and I learned so much from him about how dishwashers work. He was thorough and extremely competent, besides being a super nice guy.

Stay away. Not only do they fail to deliver on time or support products purchased from them, when…read morethey send service people, it's hit or miss. Over 4 service visits, I have had an excellent repair person come (once) and I have also had a new, unconfident, unknowledgeable person assigned twice, and then the expert guy come and fix what the other one screwed up. This person damaged the floor by sliding the unit without using "sliders" underneath the legs, then lied to his manager that the damage was already there and that I told him this when, in fact, I witnessed him-yank the range out and pointed out to him the damage he had done. Further, it turns out now that he actually broke one or more of the legs with all the yanking in and out -- I only discovered this in the past couple days (about a month after they were here last. Now, I need the legs repaired on top of everything else. The "management" accused me of lying about the floor damage to "avoid a service charge of $150" when I had just paid over $800 for parts and another $300+ for labor and "driving charges." Take your business elsewhere! You have been warned! Take a look at other reviews here - I am not alone. 8 of the last 9 reviewers before me also gave them a 1.

Price was fair, repair was successful, scheduling and keeping appointments was dreadful.read more

From the owner: Cyr Appliance is a locally owned company that services all of Central Maine. We will service all of…read moreyour major household appliances except microwaves. We've been in business since 1991 taking care of our customers like they are family. When your appliances break down, make us your first call!