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    Mark's Appliance & Heating

    3.0 (2 reviews)

    Services - Mark's Appliance & Heating

    Appliance repair

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    8 years ago

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    Cedarworks - Cedarworks under 2 set

    Cedarworks

    (12 reviews)

    $$$

    I have been an independent installer for CedarWorks for around 28 years. Over the years I have…read moremoved sets that were 10 years old and still in good condition. I have built Playsets that had eight boxes and I have built Playsets that had 110 boxes. They are a huge jigsaw puzzle. But they go together wonderfully and are so beautiful. I started out 35 years ago as a handyman. I have done restaurant repair and build cabinets and furniture and now my career is centered around CedarWorks and I am very thankful. They have a motto if you're unhappy were miserable. I have seen them in over backwards to take care of their clients. They are a big investment, but worth every penny.

    I am really surprised at the low reviews. I've had our Cedar Works custom play set for 11 years…read moreand it's still in great shape and was worth every penny. The customer service over the years has been top notch. After a big storm the red flag on top flew away and they sent me a new one for free or for a small fee, twice over the past decade. If you like custom designing your own set, like I did, and like natural wood I highly recommend them. Our set is in Utah with long snowy winters and long hot, dry summers and I'm just now needing to replace some of the swings. Wasp's love the cedar so they recommend Beetour.com to use with it. If I had a choice to do it all over again I would not want a plastic or metal one found at playgrounds just because I prefer the look of wood for a backyard and I would definitely buy from Cedar Works again.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (11 reviews)

    Horrible customer service, they don't answer the phone, you just have to talk to a useless…read moreautomated assistant. I placed an order 2 days ago, paid extra for same day delivery. Order still hasn't arrived and you can't ask anyone, because they don't answer the phone. I requested to speak with an associate, They don't understand, I asked to speak with customer service, they don't understand, I asked to speak with a person, they don't understand. WTF! I will never order anything from Lowes again. They don't deliver when promised, and they steal your money that you pay for same day delivery. I have no idea when my order will ever come. Reporting them to the Better Business Bureau next. If I could give them a -5 stars I would!

    Over $2,000 dollars worth of decking was ordered with next day delivery on 6/24. The next day we…read morereceived nothing. Called and was told their delivery truck was broke down and they were using Uber. UBER??? The driver showed up in his car to pick up 57 16' boards. I was assured it would be delivered Friday. Friday arrives and nothing. Not even a phone call to let me know it's not coming. I spoke to the manager and was placed on hold while he contacted the delivery company they were using. I was told by said manager that he was assured the delivery would be on Saturday between 10:30 and 2:30. Guess what? Still nothing. Not even a call. On 6/27 I called and asked to speak to the manager. The manager refused to speak with me on the phone and turned me over to a smug employee that said my options were to cancel my order or let them have the Augusta store deliver. I told the person on the phone that I was canceling my order with them and that there was no way I would entrust them to get anything delivered. His attitude? Whatever! Seriously? Whatever to being told you were losing a $2,900 dollar order? I told him I would be calling corporate and see what their thought would be. He said, "please do, they don't listen to us"! For real?? I managed deliveries from a warehouse for three years. When one of our vehicles broke down we rented another that would allow us to continue delivering, not call an uber driver.

    Mark's Appliance & Heating - homeappliancerepair - Updated August 2026

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