The worst experience of my life. I bought my first bike, and the man in the finance department…read morecharged me an annual interest rate of 30%. Later, I took my motorcycle in for repairs; they installed an old, poorly refurbished fairing and replaced parts that didn't need replacing--solely to charge more against my insurance--and they never returned the original parts to me. In the end, I was left without my original parts and with defective ones installed in their place. Furthermore, the decal for the fairing was never applied. Some of the parts I selected were cheaper than the original ones, and they pocketed that price difference as well.

Awful shop - avoid at all costs. They proved they cannot fix simple things multiple times on…read moresimple machines. Luckily I never took my Honda Foreman there, and never will. Pros: They have stock Cons: Everything else

First time bringing the Can Am there, it was there for a plow mount installation, it ended up being…read morelittle more than we thought, they did a great job at a very fair price. I'm glad I brought it there.,

WALK AWAY. I REPEAT: WALK AWAY!!!…read more Crap dealer. Unethical and rude would not recommend to anyone. Drove 2 hours to see a bike and it would not even start. I spoke to the salesman that had a take it or leave it approach and was incredibly insulting. It wasn't long before I realized this place was not going to earn my business and I would never recommend stepping a foot in the doorway. Wasted a day of traveling and was treated poorly and disrespected. NOT A FAN WALK AWAY!

Drop bike of for basic tune up. First they said 2 weeks. 4 weeks later they said another week. I…read morecalled every week and they pushed it back another week. 3 months later they didn't do anything so I picked up my bike Turns out they broke my turn signals and side mirrors while in storage. Stay far far away from this place

Where do I start with this place? They literally ruined my previously in perfect condition 2004…read moreKawasaki Vulcan. 1. Had Gaelin install new pipes... they forgot to bolt them to the head.. halfway home while riding on RT 93 at highway speed I could hear and see exhaust rolling out of the head and and when I glanced down I could see the upper pipe of the two moving. If it had fallen I would have been killed. No apology from Gaelin at all... had it towed back and he found bolts and completed that install. 2. Last Spring I had a float stuck open in the carb. Bad fuel apparently or not enough Stabilize in the tank the fall before storage... he rebuilt the carb, didn't put it back together properly and on my very first ride the bike it overheated badly. I had no indication until the engine started skipping at highway speeds 30 miles after I left his hole in the wall shop. No temp lights came on as he had also tampered with and disconnected or screwed up the wiring to the gauges as he said he had done a bit of rewiring. As it turns out these incompetent idiots also did not reconnect a plastic connecter that routes coolant into carb to keep the temperature consistent. Coolant of course blew out as I was riding and before I could realize what was happening the coolant was completely gone, engine overheated badly and now the head is warped... this job is about a $3000 repair, this all occurred 60 miles after this idiot Gaelin "rebuilt the carburetor" and he accepts zero responsibility for this complete trashing of my otherwise perfect 2004 Kawasaki Vulcan Classic 1500 with only has 16,000 miles on it.. the bike is trashed. This shop is a disaster. Do not go to this place.., this bike was perfectly maintained and in superb condition and this irresponsible and incompetent man and his shop nearly killed me and my bike. Stay away from this mess.

What a pleasure it was today to meet Josh, and Andrew today. Great hang, super fun, totally…read moreknowledgable lads in love with music, and everything to do with bicycles. I tried a used foldable bike and it was ok, maybe, but reminding me of how uncomfortable biking has been for me, not liking a ten speed riding position, balancing, seat height, handle bars awkward to reach, all the things that make me prefer walking! It had 6 speeds but no way to switch the gears. So wanting to follow their enthusiasm and tweak the seat height and the handlebar position we chatted awhile about all kinds of fun things with music, and riding as new gear switches and cables and magic transformed this potential bike into a sweet ride. It felt like a different bike- smooth, easy, I actually said out loud, "I Love it, sold." I love that they're nearby and if the bike needs any adjusting I can bring it to them. They were so fun and kind. I will be back to visit just to say 'ello. Thank you my new friends!

I was able to walk in and get my flat tire fixed while I waited. The technician then took it for a…read moretest ride to make sure it was ok. The price was reasonable and they took good care of my bike. I highly recommend this shop. I'll definitely have my bike repaired there in the future. Its nice to have a good repair shop right downtown. I'm happy with the service I received

Today I officially said goodbye to my 2020 Streetbob. I can't thank Marlene at American Harley…read moreDavidson in Leominster for being an absolute angel to work with. I look forward to buying another bike from her down the road, when the time is right for me to ride again. This place truly feels like home. Marlene has a heart of gold, and her staff members are truly amazing! You won't find a more reliable dealership thank American Harley, in Leominster!

Wobderful prople. Pressure-free sales environment at American Harley-Davidson…read more Overall: American Harley-Davidson in Leominster provides an exceptional experience for Harley enthusiasts. Their dedication to customer service, from sales to service and everything in between, creates an environment where riders feel valued and supported. If you're in the market for a Harley-Davidson or need service for your current bike, American Harley-Davidson comes highly recommended for its friendly staff, professional service, and a true commitment to the riding community.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!