I have a five star review posted due to the fact that the problem was taken care of. However, the…read morefollow up wasn't so great. During the process of opening my sewer, parts of my patio was tore out unnecessarily. I was PROMISED this would be fixed once the ground settled. After three months of waiting, I called the office and once again I couldn't reach a live person so I left a message requesting a patio repair. Nobody called me back. A week later, I called again, left a message stating they had 10 days to fix the patio or I was going to have it repaired myself and send Summer's the bill. The plumbing manager, David called me back stating the patio would be framed on Thursday and cement poured on Friday OR the whole thing would be done on Friday. Thursday came, nobody showed. Friday, two men showed up stating they would frame it that day and come back, "Sometime next week to finish it. I said, "NO it will be done today as promised" as I had scheduled someone to plant grass the following Monday." After one worker trying to wiggle out of it, I insisted the cement would be poured that day. The cement was poured but on Sunday when I was told I could take the frame off, I saw they only poured 1.5" of concrete on a 4" slab!! This isn't even up to code and the work was sloppy! This serves no value to me as I am now going to have to have this fixed by someone who actually takes pride in their work and knows what they are doing. I would give zero stars here if I could but I don't have that option.

as a single mom, they refused to help me fix my hot water heater due to my credit score and not…read morehaving abundance of money therefore I was left with a broken hot water heater to shower, my children and myself with cold water since then they have had pneumonia and I'm still struggling to to get the funds to be able to purchase a new hot water heater for my children and myself I have nobody but myself and my children and their minors. It's sad that a business will not help you out or come up payment plan that works with people with low income and not a score they don't value people unless you have lots of money or high credit score

I used Brockman of Fort Wayne to install an iron filter and whole house filter to help with well…read morewater smell and bacterial iron. Terry and Cooper arrived on time. They used copper instead of pex to run lines from my well to the new filters and then to the softener. They had only a small space to work with, and did a beautiful job. The copper lines looks so professionally laid out and polished. No leaks and all seems to be working as it should. Both Terry and Cooper were knowledgeable and polite. It was clear they had good training and knew what they were doing. I recommend Brockman heating and air to anyone looking for above average, professional service. They were competitively priced too which was an added bonus.

We had Brockman exchange our furnace and AC unit. I couldn't have had better service and…read moreprofessionalism. They preformed a full diagnostic to insure I got the right sized unit for our home. In addition, the unit that was installed had a faulty part in it and they came back out and fixed it without any costs to us. I would definitely use them again and recommend them to those I know. Mark A.

Wanted to do a plumbing project myself while off this weekend (BLACK FRIDAY). Ordered parts kit…read moreonline for Wed delivery. Started the project, disassembled the faucet. Started to reassembly faucet. Laid kit out and found they left one of the 10 pieces of the kit OUT. Called local big box store that I ordered from - they have no kits in stock, nor do they carry any of the individual parts (especially the ONE gasket I needed). Trying to avoid calling a plumber for a fix I can handle, but did not want water off in home while another part was shipped. Called Northside Plumbing, explained situation (on morning of BLACK FRIDAY) and was told if I could make it before noon they had what I needed. I was there in 30 minutes and with help of the staff found part that was left out of my kit (very common part from very popular faucet maker) Thanks to their understanding and customer service, water was back on in my house an hour later. I wish I caught the name of the gentleman that assisted me. THANK YOU NORTHSIDE PLUMBING

I had some ideas in mind about putting a new faucet in my master bathroom. I also had old turn…read morevalves for the water that I wanted to replace. I went in and scheduled my appointment with Steve at northside. When my technician arrived Matt who I had been here before I asked him a lot of questions because I wasn't sure if what I wanted to do would work. He guided me in the right direction and he did the best thing for me. Hats off to Matt it's great to work with him! Very personable and conscious of my home and is always very respectful. I love using Northside they are the best in town! Great job!

Did a great job fixing my sewer line clog and getting things running again. Additionally got a…read moredislodged sewer pipe back in order with minimal disturbance to my lawn and landscaping.

Had a clogged toilet. They were able to get it cleared out very quickly. Now I'm able to use the…read morebathroom again without fear of it coming back up. Thank you!

Great people! Great Service! Great Price! Gordon & Sloffer…read moreare problem solvers! I won't call anyone else

They put my well in 32 years ago! I've had no problems all this time! My water finally stopped…read moreworking! I called them up and they still had my records from 32 years ago! An excellent man named Greg came same day! Replaced my pump and tank and miscellaneous parts! I'm just thrilled to have my water back again! They are awesome!

Our external drain pipe was clogged, but when anything goes wrong with our house, my husband gets…read morechest pain at the thought of how much the repair is going to cost. So I wasn't sure if I should call a cardiologist or Roto-Rooter... I called to schedule a plumber around 4pm and was originally told they wouldn't have anyone available until the 8-10pm slot, which would be charged an additional $75 for an emergency appointment. (I thought "maybe I should have called the cardiologist..") We scheduled the emergency appointment slot and around 4:30pm I got a call that a plumber was available earlier than expected, so we would not be charged the additional emergency fee. Plumber arrived around 5pm and the job was completed in under an hour. He was very knowledgeable, polite, professional, and also resolved my husband's chest pain. The pricing for Roto-Rooter's services leans a bit on the higher end for plumbers in the Fort Wayne area, however Roto-Rooter is the only company offering a warranty for their services; we are happy to pay a little more to have that peace of mind!

Never had anything but great service,communication, and workmanship from these guys. They…read moredefinitely go above and beyond the industry standards. Plus you get a warranty on work performed. Techs wear shoe covers, use rugs in the work area, offer suggestions on prevention of future problems and are available 24/7. So glad we have them as our service provider.