I recently needed a few different plumbing jobs done at once, one was critical with this…read moreweather/low temps. After looking around and getting a few quotes, PG Heating & Colling was the right choice. Shout out to Jordan for a straightforward & down to earth visit/quote and Grant for an on time & outstanding service visit to my home! If you need some work done, I highly recommend PG Heating and Cooling. Sincerely, Kyle C. Fort Wayne

Installing furnaces , incorrectly and refusing to fix them. You could literally kill this family…read more Carbon monoxide is not something to mess around with. Or is this your goal? Shame on you. Obviously your mama didn't raise you correctly. I'm sure she's embarrassed as hell.

I used Brockman of Fort Wayne to install an iron filter and whole house filter to help with well…read morewater smell and bacterial iron. Terry and Cooper arrived on time. They used copper instead of pex to run lines from my well to the new filters and then to the softener. They had only a small space to work with, and did a beautiful job. The copper lines looks so professionally laid out and polished. No leaks and all seems to be working as it should. Both Terry and Cooper were knowledgeable and polite. It was clear they had good training and knew what they were doing. I recommend Brockman heating and air to anyone looking for above average, professional service. They were competitively priced too which was an added bonus.

We had Brockman exchange our furnace and AC unit. I couldn't have had better service and…read moreprofessionalism. They preformed a full diagnostic to insure I got the right sized unit for our home. In addition, the unit that was installed had a faulty part in it and they came back out and fixed it without any costs to us. I would definitely use them again and recommend them to those I know. Mark A.

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

My home was a year old when I started to use this company. For 9 years I was on a contract with…read morethem to check my furnace in summer and my air conditioner in the winter. Always satisfied with service, until this past winter when they said I needed to get a new furnace right away. The technician said I was in danger of carbon monoxide because there was a split on something. He was on bended knee when he said something like "if you were my mom I would recommend a new furnace right away" he then called his sales rep to have him come over and go thru payment options. Before the salesman could get here, I called another company. Unfortunately the new technician couldn't get here until after I listened to Home Comforts sales speech. I did tell him that another company was coming for a second opinion. Once the new company came and checked everything out, he completely disagreed with the idea of a new furnace. He even brought a carbon monoxide tester and I was completely in the normal zone. Needless to say the Home Comfort company lied right to my face, again "on bended knee".

Friday August 22, 2025 Sherry refused to have a service technician call me so could determine if he…read morecould come out the next morning on an emergency basis. She made me give her all the technical details of what my issue was. Then she sarcastically said she was not a technician. I explained to her that I had a contract for emergency after hours issues and that the front office said I was assured a technician would at least call and determine if I need service right away or could it wait. This is not the first time I have been mistreated by after hours personnel, but it will be the last.

This is not the kind of competence and customer service I would expect from a company with a Better…read moreBusiness Bureau A+ rating. After scheduling an appointment giving them my address and waiting 4 days for the tech to arrive I was informed 5 minutes before the appointment that they don't service Mobile homes and hung up on, and wasted a vacation day from work for nothing.

If you live in the Fort Wayne area and are using anyone else, your cheating yourself out of both a…read moregreat price and excellent service. These guys are well trained in servicing all makes and models of systems, have a boss that encourages them to be the best, and it shows, technicians and installers that they can be. They are locally owned, which means they are looking out for you, not a shareholder on the other side of the country. And answer all your questions, if they don't have the answer, they are not to proud to just make something up, they will get you the information that you want. I send everyone I know to them. In fact I wouldn't trust anyone else servicing my family and friends. They should get 10 stars, they are just that good.

Fast and good service. You can expect an honest assessment for repairs or replacement.read more