1. Fort Wayne Plumbing

    1. Fort Wayne Plumbing

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    Fort Wayne, IN

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    Fort Wayne Plumbing

    3.6 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    2 months ago

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    11 months ago

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    3 years ago

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    Jeremiah B.

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    2 years ago

    Jeremiah told me he would be here in a couple of hours. Never showed. No phone call. Never returned 2 calls.

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    2 years ago

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    7 years ago

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    Rolf Griffin Service Experts

    Rolf Griffin Service Experts

    (46 reviews)

    Never use this company. Overpriced and dishonest. Terrible choice. Use literally anyone else.read more

    We called Rolf Griffin to get a gas line pressure test done after NIPSCO subcontractors said we had…read morea leak somewhere in our gas line. Two technicians showed up with one, B, seeming to be in charge. I began to suspect something was off as he took quite a lot of time inspecting the lines, and other things instead of setting up to do the test, and then they went back to their van. After some time I went to the van to ask if they were going to do the pressure test. Long story short, he said if he did a pressure test at 15psi, it would blow out the pipes and create more leaks as our house is old, 62 years. He brought up other issues which seemed to have little to do with the gas line in question. They wanted over $1k to do the pressure test plus extra for any repairs. He recommended redoing all of the gas lines for about $3000! (Most places want in the $650 range for a pressure test.) I got the impression he didn't want to do any of the work. I told them I would think about it but called in another plumber. The next plumber showed up and inspected the lines and started doing the pressure test. His test was run well over the 15 psi that the Rolf guy said would blow out the lines. Right away he noticed that the heater I have had a valve just for the pilot light which was left open. When the NIPSCO subcontractors did their test, he did not see the small pilot light valve and left it open. Turns out I really didn't have a leak! My suspicions were correct, the Rolf Griffin technician was trying to take advantage of our gas being shut off by finding excuse to upsell us on work that we didn't need. Both the plumber I used and the NIPSCO technician who turned the gas back on said my lines were good, and refuted several points the RG tech had made, in particular, they were both surprised anyone would recommend replacing and redoing all of the lines considering the good condition they were in! As a side note, their texting system is a joke. I got texts from "Caitlin", most likely a bot, because it says if you have questions or comments reply to this text or call. I replied to her texts but either got no response or what appeared to be auto generated responses which ignored my comments, even the one to reply END to end their texts, as I got a text after that. A big frustrating waste of time and the $99 I paid for them to come out. He thought he had someone who was desperate as our gas had been shut off, and he could gouge us. I'm sure they train their techs to upsell, but this was ridiculous. I would never consider using them again. Edit July 9th.: As you can see Rolf Griffin replied to my asking me to contact them at that email. I did so, and haven't heard anything from them. To be honest I did not expect to, but there you have it.

    Roto-Rooter

    Roto-Rooter

    (59 reviews)

    Our external drain pipe was clogged, but when anything goes wrong with our house, my husband gets…read morechest pain at the thought of how much the repair is going to cost. So I wasn't sure if I should call a cardiologist or Roto-Rooter... I called to schedule a plumber around 4pm and was originally told they wouldn't have anyone available until the 8-10pm slot, which would be charged an additional $75 for an emergency appointment. (I thought "maybe I should have called the cardiologist..") We scheduled the emergency appointment slot and around 4:30pm I got a call that a plumber was available earlier than expected, so we would not be charged the additional emergency fee. Plumber arrived around 5pm and the job was completed in under an hour. He was very knowledgeable, polite, professional, and also resolved my husband's chest pain. The pricing for Roto-Rooter's services leans a bit on the higher end for plumbers in the Fort Wayne area, however Roto-Rooter is the only company offering a warranty for their services; we are happy to pay a little more to have that peace of mind!

    I had a foundation drain clog and it overflowed 4 inches of sewage into my basement. They came out,…read morebroke the cap off my clean out, and told me they only got 8 ft down the line and couldn't get through. Then wanted a "second opinion" excavation estimate to come Monday. They didn't offer or mention a camera inspection. They didn't pump any water out (the initial phone call said they would send the water removal team) AND INSTEAD told me to buy a sump pump and drain the sewage water out into my yard. I had a different company come today, they got straight through with a minor shift in the pipe they had to navigate. And asked why Roto rooter didn't have an expansion cap to put in the clean out. They also offered a free camera inspection.

    Fort Wayne Plumbing - plumbing - Updated September 2026

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