Today, on the eve of Christmas and New Years, I, together with my family, visited this place again…read more My son was here for the first time. I have shopped here many times. we went to the store. My mother touched some kind of metal figurine without a price (it was not written anywhere near that it was forbidden to touch). She didn't lift anything, she didn't break anything. just touched. (at the same time, she bought paintings in this store many times, silver, much more). A young man sitting next to him, a store worker, said in a loud voice - "don't touch!" ... My mother said in response that she just wanted to see what kind of figure it was. Not listening to my mother to the end, this young man shouted - "Don't touch, it means don't touch! and after that he added that he could kick us out of the store altogether. I was just shocked by this attitude towards customers! This is some kind of discrimination! so no one and anywhere does not speak with buyers. I went up to him and said calmly that the owner of the store told us many times that we can look at everything and buy everything, and even the goods that are up for auction. But he did not listen to me at all, interrupted me and shouted that nothing should be touched. I went to the cashier to pay for my purchases and told the woman that another store employee, a young man, was very rude and not professional in dealing with customers. The owner of the store came out to me and instead of somehow reacting to the rude behavior of her employee, she began to interrupt me and show my son's side and say that he went where it was impossible to enter! My boy was the first time in this store. and he just walked around the store and looked, without touching anything (and where he walked, nowhere was it written that the passage was prohibited. But the owner of the store, interrupting me, insisted that I knew where to go. (and where my son walked, I also walked, and other buyers also walked there). The hostess herself said that the manner of such a conversation of her employee is his "culture"! and apparently she encourages such behavior and such an attitude towards buyers. no one apologized to us! Out of the blue, they spoiled our mood for nothing, my mother's pressure rose and all day she could not recover from such an attitude from the store employees.the buyer is always and always right! This is a store, and whatever then you need to buy it, find it and see it! and I have not seen such behavior and such an attitude towards customers in this city in similar stores !!! result: spoiled mood; increased blood pressure in mom, we were insulted for anything, no one apologized to us. It is not at all clear how people can work in art and with art who do not even try to be professional and polite with their own customers!
