I come here often for the sweet tea but that's about it. The service is always amazing and sweet…read moreeven if it's been a long day. Eating area is always clean and it's a nice spot to stop if you have time.

Overcharging on things that should already come with the meal. Ranch for a salad .69cents. I…read moresubstituted the cheeses, $1.29 each time. I'm not adding extra cheese just substituting. Called for a manger waited for her for about 20 mins and when she finally came she said they charge for everything. Never coming here again.

New Mexico burger was so good. Great burgers! Tad slow, but worth the wait. Loved the ranch also.read more

A whole lot of standing around and doing NOTHING but talking. Guys were ALL standing around while…read morethe girls were cooking. Kid at the window needed a belt. We waited forever in the drive thru. Then he gave us our bag and then went and got our tea but no straw. Please do better! This is ridiculous.

Look, I read the other reviews, too. And far be it from me to say that what I *believe* about…read moretheir experience, and what they *experienced* about their experience should even be in the same sentence... but I will offer that those folks made the biggest Tragic Error that can be made at Sonic: They ordered food. Sorry Charlie, there's no excuse. Sonic is a dessert place, and any attempts to purchase a burger or any iteration of a fried potato here is an exercise in frustration and futility. It doesn't matter if there's bacon or cheese or BBQ sauce or liquid Bitcoin on the food-- it just doesn't compare to pretty much every other fast food joint you could think of. So why the four star review? Three reasons: 1. This place does ice cream shakes well. They make a good Sonic Blast here, and they didn't skimp on the add-ins. Ordering ice cream on vacation for three kids and an ice-cream-loving bride can backfire in a hurry if you screw it up. Thankfully, this Sonic drive thru didn't. 2. Close to my motel. Like, across the street from the el Cheapo Holiday Inn Express we stayed at on our roadtrip to Carlsbad Caverns last New Years. I could have walked, but why? 3. Service was great. OK, so there was someone in front of me in line in a "classic 70s Aunt-Car" who must have ordered 65 ice cream cones or something, because the gal working the window literally walked out to my car while I was still second in line... and this was after she did the same thing to the car in front of me while I was third. Brought me my change, gave me my desserts, smiled, wished me a nice evening... what a doll! Whatever this place doesn't seem to do for the locals with the order stalls they more than made up for at at the Drive Thru line. And the next morning, when we were leaving for SoCal, that damned car was still at the order window! (OK, not really, but it just seemed like it would have been.) Anyway, what have we learned? Ice Cream: Good. Food: Bad. Now you know. And knowing is half the battle! Geeeee Ayyyy Joooooeeeeeee.

It took 39 minutes to get a small 3 person order. Then gentleman who took our order could not hear…read morethrough the speaker. I had SCREAM and he still couldn't understand. Girl finally came out with food. My husband gave gave her $40 for $26 and some change order. She just smiles and walks away!!!! My husband had to hit the button after waiting a few minutes to be like where's our money and we are missing a grilled cheese. Guy said on its way out. Just the girl comes with the money about " I had to get change." Then you need to tell us that sweetie. Also she had no idea we were missing a grilled cheese and went back in for it. We waited another 5 and directed. Worst fast food service EVER owner should really evaluate his establishment and the way it is being ran. You're loosing money everyday I'm sure for simple fixes.

I was recommended El Charro in Carlsbad, NM by some locals, and I'm so glad I listened…read more I'm a big fan of quesabirria and have been on a little quesabirria journey, and this has to be one of the top two best quesabirria tacos I've ever had. The taco was crispy and filled with delicious meat, and the consommé was rich and flavorful. If I hadn't been on the road, I probably would have ordered another one. The portion was generous, and the price was fair too. The service was quick, and the overall dining environment was bright and clean. Definitely a great local recommendation and a spot I'd happily come back to.

Ordered takeout and my husband said the whole experience went well…read more We ordered a few different tacos, but have a couple picky eaters, so they were able to separate the meats and toppings for us. We got carnitas, pastor, brisket, steak, and ground beef. (The pastor was my favorite! It came with pineapple. My husband's favorite was the carnitas.) Everything was hot and pretty tasty. The meal came with 4 sauces-- orange (spiciest), watery orange, watery green (my favorite), and the creamy green (least spicy.) After reading some reviews about slow service, I was a little apprehensive about ordering, but my husband went during lunch and said everything came out quickly, there was just a line to order. All in all, I'd definitely eat here again.

Incredible workers! It was super busy and my frappe took a little longer than normal because the…read morelines froze on the machine but the workers worked like crazy to get it fixed. Could tell they really care and try to get the orders out as fast as possible. Plus my order was perfect!

I have ordered from this McDonald's more than once my food is normally correct. Today I got no…read morebarbecue sauce and my burger is kind of inside out with 5 pounds of ketchup.

While visiting Carlsbad Caverns we stayed in town for a couple days and had dinner here our first…read morenight. The waitress who served us was wonderful, friendly, attentive, and incredibly kind to our dog. Prices were very reasonable and the portions were generous. The only negative part of the evening had nothing to do with the restaurant. A man seated next to us spent much of dinner being rude and entitled, repeatedly questioning how the salmon was prepared, criticizing the wine list, and generally acting unpleasant toward the staff. The blonde waitress with glasses handled the situation with impressive patience and professionalism. Honestly, it took restraint not to say something myself. She did a fantastic job dealing with a very difficult customer and deserves recognition for it.

Came here because locals swore this place was "so good." Absolutely not…read more The outside gives you hope, but don't be fooled. They marched us straight to some random back room that looked filthy and forgotten. Dirty walls, dead flies sitting on the window sills, dusty air vents directly over our table, worn-out floors and furniture... the whole place felt grimy. On the way to our table we were also walked past a nasty smelling dishwashing area, which really set the tone for the experience. Now the food. The kids got chicken fettuccine Alfredo, and somehow it managed to be both lava hot and completely flavorless at the same time. The chicken tasted like it lost a fight with the microwave. The meatloaf? I genuinely have no idea what they served me. It looked like cafeteria mystery meat drowned in tomato puree. Honestly offensive. I ordered the green chile cheeseburger with fries thinking maybe they'd at least get that right. Nope. The green chile had zero spice, zero flavor, zero reason to exist. The burger itself was forgettable at best. And the best part? The bill was nearly $100. For dirty vents, dead flies, bland food, and mystery meat. Would I come back? Not even if someone else was paying.

Took 30 min to get my food in the drive thru with only 4 people in front of me. Two people in front…read moreof me even left! At that point I could find a random chicken walking around and make the food myself. I've been to in n outs that take less time. Get new employees or something cuz this is straight up stupid

3 cars in front of me in the drive through. It took 1 hour to get to the window. I had ordered a…read morechicken dinner. After a hour the guy at the window asked me if I ordered a sandwich. I drove off never to return.

Used to work here for a few months and had seen a rat in the back maybe the first month i was…read morethere. place is so dirty, Everyone there is just there to get their check and get out. never once did they worry about truly cleaning.

I'm overwhelmed by the lack of customer care at this location. I placed my order online for pickup…read morein store. When I arrived the employee said my last name and handed me a bag. I asked if the Arbys sauce was in the bag & and the Number of sauces in the bag. The employee stated he didn't know and the manager instructed him to give me more sauces. The employee then handed me a bag of sauces and I only took a handful when I left the restaurant I did not check my bagged order. When we got home we noticed half the order was missing. so my husband returned to the store to get our other half of the order while talking to the manager she blamed the whole incident on my on my wife and said she should've picked up the other half of the order. I explained to the store manager, she was handed the bag , why should she assume that there's another half of the order? The manager was very rude and very upset at me, but I was the one that was wrong by this transaction and the manager kept blaming my wife for not getting the other bag. The store manager took no ownership for us having to drive back 10 miles to pick-up our cold food.