I come here often for the sweet tea but that's about it. The service is always amazing and sweet even if it's been a long day. Eating area is always clean and it's a nice spot to stop if you have time. read more

Overcharging on things that should already come with the meal. Ranch for a salad .69cents. I substituted the cheeses, $1.29 each time. I'm not adding extra cheese just substituting. Called for a manger waited for her for about 20 mins and when she finally came she said they charge for everything. Never coming here again. read more

McAlister's Deli - Overcharging on things that should already come with the meal. Ranch for a salad .69cents. - Salad Near Me - Carlsbad, New Mexico

Ordered a meal togo and the service was friendly and pretty quick for how busy it was. The sandwich was delicious and had a good amount of avocado and turkey although I wish the bread was toasted. It also came with a pickle spear. I got a side of fruit which was not very good. A couple pieces of cantaloupe and melon. Would recommend opting for another side. read more

McAlister's Deli - Turkey avocado - Salad Near Me - Carlsbad, New Mexico

Second time here. First time I was there 52 minutes before I received my food and maybe 10 people in the building. Today I decide to give it another try and before I get to the door a man walks out and says.... "I wouldn't go in there, I stood in front of them for 20 minutes and nobody even attempted to acknowledge he was there. The man said the kid making the tea needs to get off the pot and the others in the back should be fired.... So I decided to waste my time on a review and eat a burger instead. read more

If zero was an option it would be it. The wait time is unbelievable. 30-45 minutes is crazy.

I decided to try this restaurant in Carlsbad since I use to have good experiences with the one in Hobbs, but I should have looked at the reviews first. I got there before the crowd did so my order came our quickly. I was disappointed in the portion size. The soup cup was smaller than I previously recalled and it barely half full. The wrap was also not very filling. If they put it on a smaller plate, it might not appear as to be so little. read more

McAlister's Deli - Salad Near Me - Carlsbad, New Mexico

Good thing I ordered a cold sandwich because if it was something hot it would have been cold when I got it. 30 minutes for a sandwich! Service was horrible and employees looked lost. First and last time. Never again. read more

The family only went here because my son got a free kids meal for getting good grades . I ordered to go so when we get home and my son pulls out his pizza it's cold. The cheese doesn't even look melted or like it was even cooked so I guess it's like Papa Murphy's there they give you a pizza and it is your job to take it home and cook it. My sandwich was room temperature. I'm not sure if it was supposed to be cold from adequate storage of meats or if it was a toasted sandwich that had cooled off some. So that had me questioning their food safety practices. And when we entered the location to place our order in person, the cashier was turned around talking to a coworker, and her other coworker was nudging her to maybe turn around and pay attention to the customer that was standing there waiting for her. She acted like it was no biggie that she was just chatting it up with her coworker and ignoring me. We were the only people waiting on our food there and it took 15 minutes for them to prepare it with adequate kitchen staff. This location is known for their poor customer service skills and lengthy times for food prep. There was a manager there that worked the first time we came, but I haven't seen him since. Every time we go to this location, they get something wrong, consistently delivering below expectations. read more

I placed my order at 4:55 p.m. and it was suppose to be ready at 5:13. I arrived at 5:11 and waited 5 minutes before anyone saw me. 15 minutes later i tried to call and they wouldn't answer. Someone soon came to the window and left again to check on my order. She came back and said they were still working on it (20 minutes after the pick up time). 35 minutes after my pickup time my order was ready, and when I got home I realized they gave me a chicken salad sandwich instead of a grilled chicken sandwich. Won't order from there again. read more

Unacceptable wait time. Mid afternoon and I'm still waiting for my lunch. Almost ready to demand a refund. Never again will I try this place. read more

Customer service is never good each time there's always someone with attitude or people in the back doing nothing, ordered my food over 2 hours ago (was running late on picking it up ) and got there the food wasn't even ready after 2 hours of it being ordered you'd think the food would be ready but no. Mcalisters needs to get better employees, Who will actually do they're job and can give better service. read more

When in Carlsbad there is limited options for vegetarian/ vegan food; I think there are 3 options so McAlister Deli we went. Ordered the the veggie sandwich which came w lots of yummy veggies; side pickle & chips - omitted the herb mayo. The sandwich was fresh & delicious. The staff was fantastic & so sweet. They checked in on us twice & refilled our unsweetened ice tea twice. Excellent service all around. CC accepted. read more

McAlister's Deli - Menu - Salad Near Me - Carlsbad, New Mexico

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Service was good! Food was not what I expected paying $35 for both of these plates. Sandwiches were supposed to be toasted and everything was ICE COLD. Salad was ok... however overall, I'd never go back. Toooooo expensive! read more

McAlister's Deli - Salad Near Me - Carlsbad, New Mexico

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Order sweet tea they gave me unsweetened tea. Asked them then to change it to sweet tea then they replaced it with unsweetened again. Also order choose 2 there was No dressing on Salad and French dip was lacking meat mostly bread. Customer service was seems like employees were mad about something everyone giving orders but nothing getting done right. Also they didn't have cheesecake. read more

I stopped in here for something to eat. I got a wrap and ordered a croissant sandwich for my wife. I was happy with my wrap, but the croissant sandwich was squished and looked pretty sad. I also got a big cup of strawberry lemonade, which was good. They got my food pretty fast, and I was happy with the overall experience. I would get from here again. read more

McAlister's Deli - Chicken Caesar wrap - Salad Near Me - Carlsbad, New Mexico

Awful! Service was terrible! We waited over an hour to get some of our food! Had to finally get the rest to-go. The nachos were cold and "thrown together". The counter staff member had to keep yelling for the back staff to get the nachos made. The management needs to get the problems figured out to have a reliable and professional business! read more

This place gets worse I really don't understand how it can stay in business maybe because of the oil fields if it wasn't for that I bet this place will definitely close the service sucks I don't know where they even find people like this zero energy seems like waking up in the morning is two much effort read more

We ordered McAlister's last night for dinner and it was great! We ordered online and when we got there only had to wait a couple minutes. The employee working the counter was super friendly. The chicken gnocchi soup was hearty and delicious. They were out of crackers but that was ok because the soup was so filling. I also go the 1/2 chicken salad sandwich which was shown on a croissant but mine was on toast so that was a bit disappointing. It was ok. The interior of the shop was clean and tidy. I think the star of the dinner was definitely the soup. read more

We ordered the large Italian sandwich and asked for the sauce on the side, but they put it on the sandwich, deliciousbut it now very messy. The restroom was clean and stocked. There was not one clean table to sit at even though at 2 it should be well past the lunch rush. read more

McAlister's Deli - Salad Near Me - Carlsbad, New Mexico

My cousin told me that he's been here twice and it took forever to get the food I'm here for the first time and we've been waiting 40 minutes for our food ridiculous never going to come here again read more

Whoever manages this place needs to be fired! Completely unorganized and poor customer service. Seems like there is one person in there running it all while the others with no care in the world. I will not be eating here again. I could have went to Hobbs and got my food faster. read more

Slow service and order was wrong. But management apologized and gave me a refund no problem. I liked the way the manager used the error to teach the staff how to do better. read more

Every table is dirty, trash is all over the floors. 10 people at work and not one person feels the need to clean up this place. Had to ask a worker to clean a table for us to even sit down. read more

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Waited 20 minutes in the drive through for anyone to even open the window. Had to call them. The worst and slowest service ever.

Worst place to go unless you like waiting over 20 minutes for a crap sandwich. The place is empty and the staff are too busy BS'ing to give a crap. The guy behind the counter couldn't be more unaware of absolutely anything. What a hole. The kid behind the counter also made a wildly inappropriate comment. He repeated my name followed by 'fu*ks'. read more

McAlister's Deli - Waited 20 minutes in an empty restaurant for this crap. - Salad Near Me - Carlsbad, New Mexico

When we ordered our food it was put in wrong (seemed to be a new employee). We didn't even notice until the manager Reggie brought us out our plates along with our correct cash back. He was very pleasant and helpful toward everything we needed. Food was great the place was clean and kept up with! read more

A year later and still the same review. Slow, poorly managed, and waited 35 min for a cold sandwich that was sitting back there for who knows how long. Eddiziah is very lazy. Always an issue letting kids work in the fast food industry. The self awareness lobe is just undeveloped. read more

Purchased a chef Salad. It was nice with a lot of ingredients. They also catered to the needs if you wanted items removed. Very costly for a salad. read more

Most chain restaurants don't get good reviews not because they don't offer good food, service, etc but because the expectation is that things will be good. When they aren't, people complain. I had a great experience with mobile order and pick up. Food was ready by the time is was promised, was fresh and hot and the staff was friendly. What more could you want ? Check it out. read more

I never seem to get an au ju with my French dip, and the wait times are always very slow.

My husband and I were looking for a light meal at 7 pm. We drove to Whataburger and it didn't look open. There were 3 teens standing outside, one might have been a worker, but no one was inside. That was a deal breaker to me. Okay, let's try Sonic. All of the stalls were closed and you had to use the drive thru. There was a little e going around the building. Strike 2. Macalister was next and 3rd time was the charm. I had a wrap, my husband had a sub and we both had mac and cheese for our side. Everything was excellent and fresh. It had a steady stream of customers. Would definitely recommend. read more

There were very few people in the restaurant, we both ordered choose 2's with spuds. One with butter, sour cream and cheese, the other with butter, sc, cheese and chili. After 35 minutes we had to go to the counter. Neither spud had butter or sour cream. The half sandwich and soup were also cold. All of the food was mediocre at best. The phone continued to ring and never be answered. DO BETTER MCALISTER'S. read more

McAlister's Deli - Salad Near Me - Carlsbad, New Mexico

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Yummy love eating here ! Great seating and time waiting isn't very long there pretty fast paced and get orders in quickly. No complaints here. read more

This review may be a little odd as I never actually ate anything from here. We were in Carlsbad for a trip to visit the caverns. McAlisters was close to the hotel so we thought all was good. Walked over on two separate days and both times we were told there was a 45 min wait.......... (For sandwiches and soup)........Plus the they were out of so many items I am not sure they could complete an order. read more

Only gave it a One because it wouldn't let me give it a zero. Waited 48 minutes for a Chicken Pecan Berry salad and a cup of broccoli/cheddar soup !!! Finally got my lunch it had no strawberries or pecans and the lettuce was wilted. There were people in the restaurant there before me who still had not gotten their food. I eat at my fair share of places because I travel for work. I will never stop at this place again. read more

I had the chicken and dumplings which were very good. My wife had a stuffed baked potato which was a generous portion and also quite good. The manager and the server both checked on us twice to see if everything was good. The restaurant was very clean and seating was easy. read more

We went to MAllister's because it is a fast food restaurant. Fifty minutes after entering there, we still had not gotten the 3 sandwiches we ordered. We were told it would be another 15 mins wait. We asked for a refund and an explanation. They apologized for not telling us that they had at least a forty min waiting period on food from the time of order. Geesh! read more

Food was great service was good ordered to go girl at the window was friendly will be returning love there salads

The customer service here sucks. Nine people working and not busy and not one of them could acknowledge me.

Someone at corporate needs to recruit one of the soldiers at Chic-fil-a to come operate this drive through. We waited AN HOUR in line to pick up an online order. I know we are in the middle of a pandemic, but this restaurant has had 7 months to figure out how to make this a go. I will be 0% shocked if McAlister's Of Carlsbad is no longer with us by the time I come back to town next year. read more

McAlister's Deli - LOLZ - Salad Near Me - Carlsbad, New Mexico