They had diet Dr Pepper which was a plus. Jesus was nice when he took our order. I wish they gave discounts to people named Blake (myself).....like why would they not with the franchise named Blake's. Otherwise, food was alright. Jesus made this review a 5 star. Thanks! read more

Waited over 20 minutes for 2 Itsa burgers behind the 1 car. Finally called. Was told waiting on fries. Waited even longer before calling again. Finally 1 bag of food came out. Pulled up and my had been ready for awhile. Asked why they didn't just come out that back door by my car and she said "We just don't do that". More conversation with no good answers. No excuse for either of us waiting so long. read more

A whole lot of standing around and doing NOTHING but talking. Guys were ALL standing around while the girls were cooking. Kid at the window needed a belt. We waited forever in the drive thru. Then he gave us our bag and then went and got our tea but no straw. Please do better! This is ridiculous. read more

Awesome food. Great customer service from assistant manager Lupe, her leadership shows in the teams efficiency. I will visit again and again. read more

Best Green chili burger in Carlsbad NM, it compares to all the other restaurants in town and it has a more reasonable charge!

$3.00 for a water cup. I was told it was to cover the cost of the cup. A five year old knows a paper cup doesn't cost 3.00. Would have been nice to know when I was ordering read more

The assistant manager is rude. She always sending you home for stupid stuff that wasn't your fault and not you job. Plus she'll write you for stupid stuff as well. The food is good but her attitude is horrible. read more

My first & last visit to Blake's. Ordered at 11:55 (no line/not busy), got concerned & went up to the counter around 12:10 (15 min), was finally able to get someone's attention at 12:19 (24 min), received my food at 12:27 (32 min). The burger was meh, the fries were cold, there was a hair in my food. Never again. read more

Man it was a pain yesterday! HH wanted a green chili burger (for old time sake) from Blake's when we visited Carlsbad. I don't do hamburgers but the other Blake's does have pretty good hotdogs...at least the OTHER Blake's in the state do. Due to my allergy to peppers, I had a real hard time trying to figure out what I could eat. The kid at the register could not seem to grasp my request as to ingredients in the Chicken tender breading, out came one employee who didn't understand the request, then another employee and then another employee. (My mind was blown) finally a young girl pulled up her phone with the ingredients listing. There was no crushed red peppers ... So I ordered the 'tenders' and sadly they were over cooked & dry! HH (hungry hubby) liked his burger. We really liked the onion rings. Over all the place was well staffed , but tables were dirty. We came in during a a slow time, about 4:30. read more

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Got a cheeseburger and the Buffalo chicken strip sandwich honestly both super good! Closest thing to whataburger

If you like being surprised by the food you get and not getting what you ordered and being treated rudely when they mess up your order, then this is the place for you. I ordered online and then went through the drive-through on my way to work to pick up my breakfast burrito as I do once or twice a week for years. The last couple of months, they kept getting my order wrong, like sausage instead of bacon or heavy hash browns instead of light hash browns like I ordered but I just eat it because i dont have time to take it back before work. Then this week I got to work with my burrito and opened it and it had no bacon that asked for, it had red sauce when I asked for no sauce and it had refried beans on it which never order. So I called the store and some confused girl answers and I tell her the issue and she asked if I'd like to speak to the manager. I tell her yes, then she comes back on the phone and asks what should have been on my burrito, so I tell her, and she says we'll get that ready. I explain im at work and can't leave work and ask if I can just get my burrito free tomorrow to replace today's. She once again says, "Let me ask the manager." She comes back on the phone and says the manager says that's fine to come get a new one tomorrow morning. Fast forward to the next morning, where I go through the drive-through and the same girl I dealt with the day before answers, and I explain who I am, and she says, "Let me get my manager. The manager comes on and asks if I have my receipt. I explain it was an online order and give her my name and she replies we cant look that up so I say we'll when I spoke to the girl on the phone yesterday she didn't tell me I would need a receipt. She tells me we'll I can't help you without a receipt, and I say I spoke to someone yesterday that said to come in today, and she says we'll no one left me a note. Then she asked who I spoke to, and I said the same girl that just answered to take my order . Then she says, "What's the name of the person you spoke to and I said I don't know because she never gave me her name and she says I can't help you without a receipt. I say so you want me to dig my receipt out of the trash, and she says yes, I need to know what was on the receipt and what we gave you. After I just explained what I ordered and what was given to me. The fast food places in this town have gone downhill, and customer service is nonexistent. So do yourself a favor and avoid this place and stick to the local places. As i drove off from Blakes completely frustrated with no burrito in hand, I called Blue House and placed a burrito and coffee order . The girl on the phone recognized my coffee order and asked if it was me. I said yes, and she had my order CORRECT and ready when I walked in the door. Needless to say, I won't be going back to Blake's. I may be just one person, but keep treating your customers this way, and one will turn into hundreds then thousands until you're out of business read more

My family & I were disgusted on how the assistant manager "Lupe " has been treating her employees. we hope next time that we come for breakfast that she isn't toxic or mistreating the employees. and her overall attitude to me after my order was made wrong was uncalled for. read more

No heat, freezing cold in the building, out of ketchup (at a burger place) and, no shakes. Pretty dismal experience.

Blake's is a NM staple and worth checking out if you're in the area. The food was fresh and hot and came out quickly. The restaurant was pretty empty when we dined but it was before the dinner rush. The staff was polite and helpful. Our order was not quite what we ordered but good all the same. read more

Clean Floors. Great service. Delicious hot food. Kind waiters. Free food. Very clean good looking restroom. 5 star read more

Blake's Lotaburger - LOTA Burger Meal - Burgers Near Me - Carlsbad, New Mexico

We have always eaten at Blake's Lotaburger when we are in Carlsbad. We do not have one in Hobbs where we are from. I was concerned when I saw that their review rate was only a 2.0. I do believe part of this is because people expect it to be a fast food restaurant and it is not. We got takeout and our order was completely wrong. We ordered single meat cheeseburgers and instead we got four double meat green chili burgers... My children were unable to eat. Also, there was no salt, pepper or any seasoning on the burger at all. The seasoned fries were delicious as usual. Overall, I thought we got the order out pretty fast as well. The staff was friendly. I am hoping it was just an off day... read more

Consistently good food. I don't even like burgers, but they're good like Whataburger used to be and then some. The staff is always incredibly friendly and helpful. The lack of 1 star comes from the fries and chicken being slightly burnt. I think the grease is a little hot. read more

Really good if they get your order right. Kinda bare inside but peaceful overall good place to get food

Don't bother ordering ahead online to bypass the line in the morning. The building is locked and you'll still have to wait in a 30+ minute line. read more

Blake's Lotaburger - Drive thru line. - Burgers Near Me - Carlsbad, New Mexico

Please heed our warning DO NOT AND I MEAN do Not go to this place. Go to an allsups and get some dried soup and add water and then go into the restroom and eat it. It will be faster, tastes better, cheaper and the dining facility would be more stocked and cleaner than this lotsaburger. Looked across the street long John silver looked appealing after having wasted 22 bucks- I think I just got robbed! Employees rude, dirty restaurant and the cardboard boxes tasted better than the food! RUN! Don't walk. #notsafe #killmefasternexttime gave a 1 star because they have us napkins... read more

Restaurant was far from clean. Cashier was not friendly at all. Not a good experience.

I don't know what other folks experienced based on their reviews, but I went with 3 others and we really had a terrific meal. Now, understand that this place is a fast food burger joint, but the New Mexico burger was a lotta burger and it was really good, and our order taker Lupe was sweet and polite... read more

We came thru the drive thru on A Saturday around 6:15pm there was 1 person in line in front of us. We ordered 3 burgers, onions rings and a medium seasoned fries, got the food pretty quickly. we did not receive the fries, but we were too lazy to go back after we started driving away. The patties on the burger were pretty unseasoned and the burgers were a bit watery/soggy. But the toppings of onions mustard pickles and chiles really saved the day with the flavor. Every fast food place In this town has poor ratings so I don't really know if we would've been happier anywhere else. This was our first time at this location and first time trying Blake's Lotaburger. read more

We just got into Carlsbad and were looking for a place with burgers. Preferably at a place we don't have where we live, in Texas. The interior reminds me a bit of whataburger. When we walked up to the counter there was no greeting. I felt like we were in a staring contest until we finally asked if she was ready for our order. We didn't receive 2 of our items. I went right back and one of the missing items was cheese fries. They didn't bother to melt the cheese on the fries when they gave us the replacement. One burger the dressing was wrong. Another burger had burnt buns and the patty fell apart before we could eat it. This place makes me want to go back to Texas to eat read more

Blake's Lotaburger - Seasoned fries with Cheese. - Burgers Near Me - Carlsbad, New Mexico

Really glad I stopped by here today. Now I know to never make that mistake again.........................

Smallest hamburger I've ever seen for $8.00. Check order before leaving ordered a double got a single. Medium fries are a small. Don't have small on menu, got small for medium price what a deal. By pass this Blake's, I'll eat at the gas station next time. read more

Hit or miss on the burgers. Mostly overcooked. The breakfast burritos used to be so good but they've changed the cooking oil or something that they cook the eggs and hash browns in and it has an unpleasant taste. Hit or miss on those too. Depends on the cook. read more

Still trying to figure the hype behind the hatch green chili... The burger wasn't bad, I had a craving for whataburger of Texas, I guess this is new Mexico's version. No patty or Monterey melts here... spicy ketchup? Lol... What was a plus was, fresh made to order food, nothing sat under a heat lamp which would explain the slower service and the seasoned fried were a plus, crisp just the way I like it and nothing was too greasy. Will I try it again? You bet read more

Love the burritos from here! They make it fresh so it does take a little bit to get your food, but its great!

Great burger and fries, crushed ice which I love, food came out fast. Most Blake's are a little slow, not this one, not today.

Watching them make my burger was like watching paint dry. Fries were severely undersalted and limp. Bottom part of my bun was stale. Yeah, I can see why this chain isn't popular outside of new mexico. read more

So Blake's Lotaburger???? Wow waited about 35 mins and it's not bad not the best but not like I said the best. There are plenty of places that are way better. Employees seem like there is no giddy up in the step, work by the hour is a new meaning here, and their manager doesnt make them step it up. Should never take 30 plus mins to make a burger fresh or frozen.... geeus. read more

Blake's Lotaburger - This is the to go bag for my dine in order. - Burgers Near Me - Carlsbad, New Mexico

Burgers were awesome, customer service not so much. Went through drive, forgot our drinks after we waited for about 10-15 minutes, no big deal I know it happens, however, by this point my infant is screaming. Husband pulls up so I can run in and get our drinks. The girl asks if I have my receipt of course not, I'm a mom with two kids, my brain is fried, plus no one asks for that if we literally just got our food. Whatever comes with the meal. The person who too our order didn't specify. She keeps asking if I have it and just looks at me like I'm dumb. Just give me two freaking drinks I don't care what size! Finally a young man comes helps me. Tells her to give me drinks. She proceeds to fill them with ice and SLAM them down on the counter and practically runs away from the counter ‍‍ read more

District Manager Javier Guevara refused us entry into the business unless we wear a face mask. Ironically, I had no idea who he was and I was holding the door open for him as he carried something into the store. Not only did he not thank me for holding the door, he rudely demanded that I need to put on a mask if I want to enter. The parking lot is trashed and the bathrooms are always filthy, but he's worried about healthy people wearing a piece of cloth over their face. Ridiculous. Hopefully Blake's Lotaburger suffers the same fate as so many small businesses ruined by the NM Governor's unconstitutional mandates. read more

If you got time to kill and patience then it won't be too bad. But if you're on the go and expect your order to be right go somewhere else. I've tried this place a few times over the years, service has been sub par every time. At least it's consistent. Pull in the drive through maybe wait 3-5 minutes before they even say anything. Come inside to get order corrected (not for the squeamish) Staff with long hair not wearing hair nets, but at least they wear gloves when handling the food ig. This time around staff seems to be nothing but teenagers versus the older staff. At least this young staff has some wiggle room to mess up orders. Still not an excuse to be sub par. 45 minutes to get a burger and fries. Smh. From the time the order was placed, remade, and out the door. Unfortunately this is not an exaggeration. Literally 45 minutes. Smh. At this point I'm just gonna take it and go. 50/50 it's even made right. Beware, you've been warned. read more

They must have had their "F" team today! Sat in the drive thru for over 10 minutes at the speaker; all I got was "I'll be with you in a minute". Some major Bs. When I was pulling up I saw there was one car at the window, maybe 5 cars in the parking lot, and one in the drive through ordering. Given the amount of possible business at 10:30 and what I saw, the breakfast Rush in most places is over, should have been in and out in under 15. Smh! 2 years later... different crew same F team... smh read more

I just finished eating a New Mexico style burger and chicken sandwich. Top tier sandwiches. Much respect to the ladies and gents working the kitchen. Came out super hot, crispy and fresh read more

Worst service. Would not make an iced coffee with more than 1 flavor even though I have been getting it everyday. Never going back.

Great burgers, with excellent greenChile. The meat is fresh, moist and great tasting.

This was our first experience with Blake's. The store was busy, but we received our food in a reasonable amount of time. The food was very good--in fact, one of the best green chilli cheeseburgers I've had in a while. The service was fine. The only drawbacks: the tables/front needed to be cleaned, and only one restroom worked, except the lock on the door. Make sure you have someone stand there if you don't want interruptions. read more