I recently visited Vancouver with family and wanted to avoid the hassle and potential high costs with international plan with ATT so I decided to look into renting portable WIFI hotspots. Since I am a techie myself I researched many different companies offering this service. I ended up with WIFICube because it was the easiest to deal with in terms of being able to pick up and drop off directly at the Vancouver airport with a kiosk versus dealing with paying for shipping and waiting for the device to arrive at our residence prior to the trip and then mailing it back after the trip. The whole process was pretty painless, except for this. I purchased the Canada PLUS plan for unlimited data for 6 days. When I got the hotspot device from the airport, I noticed that it shows 10GB limit and was on ROGERS network. I figured maybe the limit is a soft limit, and once we have reached the 10GB it might throttle our speed down to a slower speed or something. I read the disclosure about data limits and no where did it indicate a CAP or limit for data usage, but 4 days into my trip we had hit 10GB/10GB and that's where the problem hit. The connection stopped working altogether. The hotspot itself still on and working, our devices still connect to it via WIFI, but the Internet connection from the hotspot to ROGERS stopped completely. I finally drove by a Starbucks so that I can email the WIFICube support about the problem. Never got a reply while we were still in Vancouver. That was a week ago, still not a peep from the company about my question to them why it was NOT UNLIMITED as advertised. Hence this bad review ... if you don't expect to hit the 10GB limit with the Unlimited Plan, it will be fine for you, but otherwise, prepare for the worst. Very disappointed about their false advertising. read more

Purchased a Canada Plus plan and stopped working this morning. Emailed them 1 hour ago and still no reply. Can't really call them because I have no phone service here in Vancouver. I'll change the rating if they reply back and solve the problem. ------- Update: DAVID was able to come all the way to DT and help to reset the device! I really appreciate the help. I would suggest you guys to have some kind of instant message platform for customer service. Customers would get a much faster support. Thanks to David again! read more

WiFiCube is best for pocket WiFi. Responsive, efficient, best price! Reliable WiFi and great delivery service. Used them in our recent trip to Vancouver BC read more

This was one of my first experiences trying out a portable wifi device and I absolutely loved it! I went on a trip to LA and it was difficult to find wifi when I'm out and about so Wifi Cube is really convenient to have. The whole process of picking it up and returning it is really simple as well. You just place in your order / pick-up time prior to your trip and just pick it up at reception. Will definitely use it again for my next vacation! read more

On the way to Spain I picked myself up one of these for the netbook so that I could work on my zine, work at the airports and of course work on my festival review. Depending on the country it is not 100% as it depends on the hot spots available, however, I got further with this on a dime than without it, especially for a writer like myself on the actual festival grounds to write between bands. read more

Having this Pocket WiFi was one of the best things we did for our travel across the East Coast in Canada. First of all, delivery and pick up was super easy and on time with UPS. Secondly, the device worked perfectly almost the whole travel, we were traveling mostly on National Parks and sometimes it was really difficult even to have phone coverage, so it is within the normality. Overall, we think it is a very useful device in our case, tourists who come from a foreign country and have no data use on their mobile phones. Apart from that, we had a limit of data to use during the whole travel but it was really easy to keep track of it, as it was shown in the same device, and updated instantly. read more

Amazing experience with the company! Communication with them was a breeze! Also, the wifi cube works fantastically even in rural Quebec in Canada. I was also to upload on my social media networks and check my email without any problems. Lastly, I never had any problem with connecting my devices with the wifi cube, whether it's with my Macbook or my iPhone. I'll definitely be renting this again during my next vacation to other parts of the world! read more

WiFiCube International - Internet Service Providers Near Me

This company is the worst ever! They gave me a useless device that does not work in mexico and pretty much ruined my whole trip. When I arrive in Mexico the device does not work and their policy is to immediately write an email or call them internationally. So how am I going to write an email if my the device that's going to give me internet doesn't work and I'm suppose to call internationally to them? So who is paying for the international call exactly? Even if a full refund is obviously what they should do but now I'm in a foreign country with no internet. I've had to pay. Ridicules fee at to get real awful internet and I even rented a car and now I can't even navigate and they refuse to reimburse for any of these fees which was entirely their fault! Anyone and everyone keep away from this companies because they don't care if they completely screwed you over and only thing they is they will only offer full refund if their useless device they gave me is returned in good condition. Their response is basically too bad we screwed you it's our fault but too bad for you! Great customer service right? read more