Couldn't be more horrible. I asked to cancel my service. I missed a confirmation email and my…read moreservice ran (without me using it) for over half a year. I reached out to get refunded as they can see I didn't use the service at all and they wouldn't refund. In fact, they were going after money owed. Couldn't be less understanding, I hope they sink as a company.

Good service with 1st month free and free router. Prompt in delivery and service requestedread more

My previous review was removed by yelp. Should I send you my receipt?…read more TLTR: Bough a phone, returned a phone with in a week nothing wrong, was told I had to FAX my id to unknown phone number because I had been flagged for something. I can't remember what they called it. My review dissipated for some reason. Yelp I'll be happy to email you my receipt to clear doubts.

Wow, they sure do have good salespeople here! I came in fully intent on buying something simple to…read morereplace my ancient phone that had finally died and left with an iPhone. It's not like i had even WANTED an iPhone prior to this, quite the opposite in fact. What made me change my mind? The man who helped me, Cesar, basically sold me on the phone by finding a way to cut 40 dollars off my monthly bill while still keeping all the features i had before! You had to have a smart phone to qualify- up until this point none of my phones had been smarter than me- and being a mac user, it seemed like the logical choice! I was pretty impressed with the service because he called Telus twice for me to ask questions i had about my new plan features and what they included. It isn't a Telus store so i don't expect them to know all the ins and outs of every single detail of Telus' contracts, so i was happy that he actually called to ask instead of bullshitting an answer just to quickly sell me a phone. He also showed me a lot of handy features and showed me applications i could download to even further cut my bill down by making calls through a wireless router! I'm assuming they make most of their money by selling phones and getting a commission for signing people up with Telus, so they certainly had no qualms about showing me how to save a bunch on my month to month bill! Also, this is the first time my phone hasn't been screwed up after activation. I'm pretty sure I have a ranty Telus review on here somewhere because in the past it has taken me more than one visit to an actual Telus store to get my phone working properly! For the first time ever, I had no problems with my phone after it was activated when i came here!

Telus has the worst internet and cable. CableTV is SOOO unreliable that I'm streaming whenever I…read morewant to watch something start to finish. Except Telus Internet is unreliable too! If my landlord wasn't paying the bill I would have gone to Shaw or another provider from the getgo.

Zero stars. Hours upon hours of being on hold. They only called back when I told their chat bot I…read morewas canceling Wifi cut off for no reason 2 days ago. Cannot get a live agent. Signed on with Rogers instead

A number of weeks ago, we had to purchase a cell phone for a student from Europe. We had no idea…read morewhat would be the best plan for the student's needs, locally and while travelling, or what is the most affordable that would allow short term cancellation? We were very fortunate that Faiz was there (Park Royal, West Vancouver) to help us. Not only was he extremely knowledgeabe, he was patient, helpful and extremely curteous. It was the best sales experience we have had in a long, long time. Thank you, Faiz!

From the owner: Vancouver's best and most affordable and reliable cell phone plans! Switch & port-in your number…read moretoday! $29/mo 20 GB Data plan available! All the newest iPhones, iPads, Samsung devices, Google Pixel devices, Apple and Samsung watches, and more! Internet and cable services also available. Virgin Plus is here to serve you!

I was attracted to this provider due to their competitive rates. Setting up the account was a bit…read moreawkward due to a number of communications problems with staff and a couple of mix-ups. Once the the connection was established however, I found that the service was excellent. Customer support was very good. I'm very pleased with this internet provider and would recommend it to others.

This place sucks! They send you no bills and then you get disconnected. How hard is it to email the…read moreperson a bill? Also the customer sign in on their website is the pits. Recently I gave them my new credit card number and they disconnected my internet again. Just tons of bogus hassle.

Reliable high speed Internet Services at about 30%~40% off compare to Shaw Cable's regular monthly…read morefee.

From the owner: Affordable Home Internet Service for Everyone! Alldaytalk…read moreCable Internet service (Affordable + Quality) Our cable network is directly connected to Netflix and Google which allows our customers get super fast video streaming and internet browsing speed. All of our Internet Service Plans include unlimited data, you don't need to worry about data overage.

Well - Moved out of my place on the 1st - Been trying to call someone to cancel for 10 days - the…read morewait times are crazy - i call and after 2 hours of being on hold my courier cuts the call - they say 15-25 minutes wait - well 9 times i was over an hour - finally at 9:15 pm last week the lady answered - took my info - then put on hold - then it said we are closed call tomorrow. Chatted with someone for 15 minutes yesterday - mentioned in my message that i am having hard time getting to get support on the phone - then i told him i want to cancel because am moving out - he spend 10 minutes taking my info and then tells me to cancel I have to call - why didn't you mention that before you took my info - - then i told him that my problem is waiting on the phone - he apologizes and then asks me if their anything else i could help you with. you need to hire more reps - when am 477 on the wait and you say 25-35 minutes and been for 70 minutes - that's not a service - you say we will call you back if you press 1 well did that twice no call the internet is fast and cable is amazing just the customer service.

Where I live the landlord pays for cable TV which is Shaw or Rogers. Take your pick, they both…read moresuck! I seldom watch tv albeit it's free, I have neighbours who switched to Telus and now pay $200 for cable plus streaming channels. Yeah crazy but if you are informed? Got to say the worst tv shows from when tv was invented, boring crap. That's Shaw or updated Rogers, all dim, sad, who cares. Too much streaming for free out there! Save your money, don't even try because they lock you in to a contract so you'll be sorry! Their channels never improve to anything you want to watch so duhhh.

Before my parents always hang HK antenna for TV. After put the Chinese TV box, every night can…read morewatch TVB drama + news same as HK. Pretty handy, they are very happy for that.

Beware of iTalkBB's deceptive practices! Our experience with them has been totally a nightmare…read more We initially signed up for a phone line with iTalkBB, and they gave us an unexpected TV set top box. Although we insisted that we don't need it at all, they claimed the TV set top box was a "discounted offer" to our phone line. We were also informed that if we can return the set top box within 30days, it would be 100% free of charge - no mention of any other cancellation policy. Following their instructions, we returned the set top box within two weeks, only to be met with a barrage of excuses when we brought the TV set top box back. They first said we have to confirm the cancellation with a back end team, so I called their customer service line and I was told I need to wait for a confirmation call - so I won't be able to return it that day. Later on, the front desk lady claimed the box was somehow bound to our phone line and is unable to be cancelled, despite their initial promise of a no-cost return within the specified timeframe. When we challenged their false advertising and wanted a resolution, the front desk lady suddenly started to use vulgar language and was very disrespectful. So lack of professionalism. WHAT A SCAM! This iTalkBB Crystal Mall branch operates with complete disgrace for honesty. SAVE YOURSELF THE HEADACHE AND AVOID DOING BUSINESS WITH THEM AT ALL COSTS!!!

Liked their quick response, and helped me overnight when needed help. Nice guys. Service was quick,…read moreand their support is on whatsapp and phone. Price wise they are ok. I offered to buy for 5 years, guy said go for 1 year then extend to 3 later. Not greedy at all

I won't suggest buying their product. Lot of issues, - lag in live TV and VOD. Switching portal to…read moreJio resolves the lag but then have missing Films. In some cases what it shows on display is different then what it plays. Series not updated at times. Bad tech support and service - Always try to put things on customer without reading or watching the sent details like check your wifi, restart the box, slow internet. Being a tech myself i check my side before placing call and all my calls which got resolved were related to their backend stuff. You might be without IPTV for few days going back and forth. So, best buy from someone else. I have another box from another shop, no issues and no glitches (used by elderly). Glad I didn't put all eggs in same basket. Once you buy you are stuck as they won't refund the money doesn't matter how many issues you face. Also, at times they might ask you to bring the box to shop for fixing software or setting glitch. Good luck Sukhjit

you get nowhere with their bot corrected a bill 2 days ago now same thing on the last day of my…read morecontract

Terrible company, poorly run, disorganized, and overall just idiotic…read more... Here's the thing... a few months ago I, stupidly, thought of opening an account. I called them but the technician they sent was really late, never called, and then was unable to activate an internet connection. Upset, I told him I would use another company. So I receive no services at all from them but they keep asking me to pay my bills otherwise, lol, they will cancel the services I have never received. Stay away from this company full of total morons.