Front staff is very dismissive unless you are a plastic surgery patient. I have an ENT referral…read morefrom my primary doctor and the person on the phone said "we don't do that here, Dr. Llaurado only does surgery" in a very valley girl tone. So, ok, they don't evaluate people for illness/cancer? Just wow. I pushed and said that he was the doctor I was referred so could she check and she said the doctor was booked out through September so... It was very obvious that they don't want to take regular ENT patients. If I wanted Botox or something cosmetic I'm sure the call would have gone differently! SMH

In December of 2018 I required surgery to remove a mass from my salivary gland. I had just…read moredelivered my second child and had concerns about going in for surgery soon after delivering. Dr. Llaurado not only answered all my questions but also provided much needed guidance throughout the process. He prioritized my concerns and was transparent from start to finish. He and his staff turned a stressful situation into a routine operation. My Husband and I are incredibly grateful and highly recommend his services.

Great ENT. Office is friendly & efficient. Care is professional and compassionate. The doctor is…read morestellar and very competent.

Awesome with our son his surgery was good and everyone very nice. Would definitely recommend for…read morepediatric patients

I called your front desk at 3:59 pm this afternoon to inquire about a referral for a sleep study…read moreand was put on hold for 45 minutes before being hung up on without warning just now. I understand offices and staff get busy, but that was extremely disappointing.

Not sure where to begin. We showed up for two separate sleep studies that were scheduled by this…read moreoffice. Both times, no one ever came down to the door to let us in. Why schedule appointments, have us drive all the way from SLO, and then leave us sitting outside for 45 minutes with no follow-up? After the first time, I called the office to reschedule, and the receptionist was extremely rude--insisting it wasn't their fault. We then waited two more months for another appointment, only for the exact same thing to happen again. I would not recommend this office to anyone. The staff is unprofessional, unhelpful, and clearly unable to manage basic scheduling and patient care.

I highly recommend Dr. Peng. Very professional yet very approachable. He resolved my issue and…read morequestions. Also, his staff was very competent and helpful. I drove almost 50 miles to see him, totally worth it.

Dr. Peng and his staff went well beyond my expectations. I needed to be evaluated ASAP and Dr Peng…read morewas able to see me within a few days when other ENT's closer to where I live had a waiting list months longer. He was exceptional, patient, kind, thorough, and a master in his field. I would go well out of my way to see him again. Thank you, Dr Peng and staff, you truly are a rare find.

Front office staff will not do insurance verification. SO i never got an appointment . Even though…read moreI told her that I did check with my insurance and they did say she was in network and taking my insurance she said I may still have to pay out of pocket. I used to do insurance verifications and they take less than 5 minutes for a practitioners office to double check . They have lost a patient because of this lazy attitude.

Dr. Golgert is not only an exceptional physician, she truly cares about her patients.read more

She made us wait over a week to tell us she deny my little ones referral because he was a child!read more

Dr. Molin is an uncaring doctor. I have had many interactions with many doctors over having AIDs…read moresince the 80s. I have been cared for by local doctors in the San Luis Obispo area, as well by doctors of Harvard, Stanford, and UCSF. In all my years of seeing so many doctors, I have never met a doctor as unprofessional as Dr. Lisa Molin. I refer to her as Dr. Moron! I saw her for an inflamed submandibular salivary gland. She looked at me from across the room and told me that all my problems were due to lack of hydration. She didn't get close to me or feel inside my mouth with a gloved hand. I had calcium stones that, if she felt around, could have detected them. I got a terrible infection as a result of the blockage. To me, it came across that I was just a thing (not a human being) that she wanted to get it over with and send me on my way. She is a total discredit to her profession. STAY AWAY FROM THIS SELFISH DOCTOR!!

We are so grateful for Dr Tylor and her team! After a frustrating and turbulent year for my toddler…read more(and us) we were referred to Dr Tylor and now the future looks so much brighter for my Littles. She performed double frenectomies on both my infant daughter and my toddler son and the changes we are already seeing are magnificent! She was so caring, understanding and informative throughout the entire process and her team was as well. My son is a uncooperative little booger and they were all so patient with him. We will forever be grateful for the care we received from this practice. Thank you!

Dr. Tylor was such a gift to our family. We had a similar story to some of the reviewers -- our…read moreinfant son had an obstructed airway and tongue-tie. Being our first baby, we were extremely concerned about his issues with his passage way. Unfortunately, no medical professionals were diagnosing him. They were stumped. We finally got referred to Dr. Tylor, right around the time our son turned 10 months. At our first appointment, she walked into the treatment room and was able to diagnose him in 30 seconds by just looking at him. She was able to suggest a treatment plan going forward and didn't want to waste anytime. She happily answered about a million questions. Fast forward to his outpatient surgery before his first birthday, everything went off without a hitch. Her surgical team was amazing and you could just tell they respect her as the expert. Our son got a cold after surgery, and Dr. Tylor answered my frantic calls and texts around 11pm at night. I think most importantly what I want to say is...having a baby is hard already. We were already so stressed out, and Dr. Tylor treated him as if he was her son. I will never be able to thank her enough for her care and expertise. He was a different child after the surgery. Babbling, running, BREATHING, thriving. From our hearts, thank you. P.s. She works her tail off. Never not working.

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

I have been very happy with Dr. Scott, and I am so happy I decided to seek medical care with his…read morepractice for my daughter and myself. He is knowledgeable, kind and very accommodating. I feel I'm in good hands with Dr. Scott!

After a long search to find a new primary care physician in Santa Maria (they're scarce), I am so…read morepleased to have been accepted as a patient by Dr. Peter Scott! I liked Dr. Scott immediately! He is young, seems health conscious, and he listened when I spoke! He seemed genuinely interested in working with me on my concerns, as I try to lose weight and improve my health. He authorized the blood tests I asked for, and the results have helped me to see where I'm making progress and where my lifestyle still needs work. He also referred me to a specialist I needed to see in order to follow up on a serious health issue. I made my appointment with Dr. Scott mainly because I had heard so many good things about the facility he joined-- Family Care of Santa Maria. Most of their doctors are too busy to see new patients, but they are some of the most popular and highly rated physicians in Santa Maria. I feel lucky to be able to see one of their doctors! The office is conveniently located across from Trader Joe's, and the parking is convenient. I'm as impressed with the staff at the facility as I am with Dr. Scott. Everyone I've dealt with there (receptionists and the medical assistants) has been friendly and a genuine pleasure to deal with. I get the feeling they are treated well, and it shows. I actually enjoy going there. The waiting area is clean and pleasant. Sometimes it takes a few tries to get through on the phone, but that's a minor concern-- I've always been able to get an appointment, or get my question answered, etc. If you are looking for a new physician, I highly recommend Dr. Scott, as well as Family Care of Santa Maria!