Front staff is very dismissive unless you are a plastic surgery patient. I have an ENT referral…read morefrom my primary doctor and the person on the phone said "we don't do that here, Dr. Llaurado only does surgery" in a very valley girl tone. So, ok, they don't evaluate people for illness/cancer? Just wow. I pushed and said that he was the doctor I was referred so could she check and she said the doctor was booked out through September so... It was very obvious that they don't want to take regular ENT patients. If I wanted Botox or something cosmetic I'm sure the call would have gone differently! SMH

In December of 2018 I required surgery to remove a mass from my salivary gland. I had just…read moredelivered my second child and had concerns about going in for surgery soon after delivering. Dr. Llaurado not only answered all my questions but also provided much needed guidance throughout the process. He prioritized my concerns and was transparent from start to finish. He and his staff turned a stressful situation into a routine operation. My Husband and I are incredibly grateful and highly recommend his services.

Great ENT. Office is friendly & efficient. Care is professional and compassionate. The doctor is…read morestellar and very competent.

Awesome with our son his surgery was good and everyone very nice. Would definitely recommend for…read morepediatric patients

Don't bother with these people, had an appointment and never got a call back or any kind of follow…read moreup. But they certainly reminded me to pay my bill, which I did. Thanks for nothing.

I called your front desk at 3:59 pm this afternoon to inquire about a referral for a sleep study…read moreand was put on hold for 45 minutes before being hung up on without warning just now. I understand offices and staff get busy, but that was extremely disappointing.

I highly recommend Dr. Peng. Very professional yet very approachable. He resolved my issue and…read morequestions. Also, his staff was very competent and helpful. I drove almost 50 miles to see him, totally worth it.

Dr. Peng and his staff went well beyond my expectations. I needed to be evaluated ASAP and Dr Peng…read morewas able to see me within a few days when other ENT's closer to where I live had a waiting list months longer. He was exceptional, patient, kind, thorough, and a master in his field. I would go well out of my way to see him again. Thank you, Dr Peng and staff, you truly are a rare find.

Front office staff will not do insurance verification. SO i never got an appointment . Even though…read moreI told her that I did check with my insurance and they did say she was in network and taking my insurance she said I may still have to pay out of pocket. I used to do insurance verifications and they take less than 5 minutes for a practitioners office to double check . They have lost a patient because of this lazy attitude.

Dr. Golgert is not only an exceptional physician, she truly cares about her patients.read more

Spent more time with a junior assistant rather than with the Dr…read more Not interested in investigating why I couldnt breath properly Abrupt and short in her tone and manner with her answers. Appeared to be in a hurry and did not spend more than a couple of minutes and I was expecting 20 minutes or more for the money I paid Did not offer any help, or solutions or further options or possible things to look at or consider. My impression is that she is very young and inexperienced (in early 00's when I saw her) and not at very skilled or professional. More worried about not giving any advice or assessment which is what she is paid and supposed to do. More just passing you through and clipping the money ticket for the least amount of work and skill. The one issue I went to see her about she said I did not have. Though I'd had the issue for years. Awhen I saw another specialist they confirmed that I did have the issue Dr Molin said I didnt have. It had been years of increasing issues with massive detrimental effects and resulting in major complication as she had said the issue did not exist. Same issue years later was confirmed but so much damage done in the meantime as I had accepted what Dr Molin incorrectly told me. She should not be allowed to practice and should have her licence taken away for such extreme incompetance and negligence.

She made us wait over a week to tell us she deny my little ones referral because he was a child!read more

We are so grateful for Dr Tylor and her team! After a frustrating and turbulent year for my toddler…read more(and us) we were referred to Dr Tylor and now the future looks so much brighter for my Littles. She performed double frenectomies on both my infant daughter and my toddler son and the changes we are already seeing are magnificent! She was so caring, understanding and informative throughout the entire process and her team was as well. My son is a uncooperative little booger and they were all so patient with him. We will forever be grateful for the care we received from this practice. Thank you!

Dr. Tylor was such a gift to our family. We had a similar story to some of the reviewers -- our…read moreinfant son had an obstructed airway and tongue-tie. Being our first baby, we were extremely concerned about his issues with his passage way. Unfortunately, no medical professionals were diagnosing him. They were stumped. We finally got referred to Dr. Tylor, right around the time our son turned 10 months. At our first appointment, she walked into the treatment room and was able to diagnose him in 30 seconds by just looking at him. She was able to suggest a treatment plan going forward and didn't want to waste anytime. She happily answered about a million questions. Fast forward to his outpatient surgery before his first birthday, everything went off without a hitch. Her surgical team was amazing and you could just tell they respect her as the expert. Our son got a cold after surgery, and Dr. Tylor answered my frantic calls and texts around 11pm at night. I think most importantly what I want to say is...having a baby is hard already. We were already so stressed out, and Dr. Tylor treated him as if he was her son. I will never be able to thank her enough for her care and expertise. He was a different child after the surgery. Babbling, running, BREATHING, thriving. From our hearts, thank you. P.s. She works her tail off. Never not working.

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

Doctor Scott is so caring and professional that I referred my husband to him.He listens and answers…read morequestions thoroughly.

I have been very happy with Dr. Scott, and I am so happy I decided to seek medical care with his…read morepractice for my daughter and myself. He is knowledgeable, kind and very accommodating. I feel I'm in good hands with Dr. Scott!