I used to frequent this place. Until recently when they sold me their brand called freedom. The…read moreworst product ever and even freedom the company doesnt know how it works. The owner/manager is uneducated and rude. They dont know their products yet continue to push them. Stay away from here. They are absolutely the most disrespectful shop I have dealt with. Also talked to their hq who told me she didnt know how to use their product either and their specialist changed his mind after the store owner yelled at him. Stay away from here and freedom! Matter of fact do yourself a favor and stop at wildbills a few doors down. You will be happy you did. This is not a paid advertisement just so you know this is a consumer who doesnt want other people to waste their hard earned money!

Really good vape juice for a really cheap price. Have never had an issue here.read more

The shop is clean and the owner is friendly and helpful…read more Open 7 days a week and they have long daily hours. Give them a try.

From the owner: Your one-stop destination for all your smoking essentials! We carry a wide selection of tobacco…read moreproducts, premium vapes, glassware, and smoking accessories to suit every preference and style. Whether you're a seasoned smoker or just getting started, our knowledgeable and friendly staff are here to help you find exactly what you need in a relaxed, welcoming environment. From high-quality rolling papers to unique glass pieces and the latest vape technology, we keep our shelves stocked with trusted brands and customer favorites. Stop by and see why our customers keep coming back.

Wild Bill's tobacco has a enormous humidor with a great selection of cigars, at a great price. I'm…read morenew to the cigar world and the staff has always taken the time to offer me help and guidance. Justin has made several recommendations that have all been really good cigars.

Every time I come in and this lady Jada waits on me she is so soft spoken and polite. I wish there…read morewere more people like her. You have a real gem working for you.

I decided to give this site a chance, and I sincerely regret it. My order remained stagnant for two…read moreweeks because "something was on backorder," which was not mentioned on their website. They only informed me of this issue after I threatened to contact a lawyer or the authorities. They ignored my messages on social media, phone calls, and emails until I mentioned involving a lawyer. Then they denied ever receiving my messages, even though I have receipts and confirmations from their own website, email, and social media proving that my messages were received. Essentially, they had my money tied up for two weeks without any valid reason, which seems like a tactic to improve their cash flow. I will never order from this company or shop at any of their locations again. I will also do everything I can to ensure that no one else has the terrible experience I had with this company, which clearly doesn't care about its customers.

I ordered a pen battery from them and imagine my surprise when I open the padded envelope to find a…read moresingle battery, no box, no instructions, nothing, just a scratched up, used dead battery. Literally trash. To say that I was angry would be an understatement. I mean, who isn't sick and tired of all the freaking thieves?? All these scumbags who feel that they're entitled to steal from people just don't care, and then on top of being dirty and victimizating us, are going to try to bully us into tolerating it by demanding that we not offend their fragile little egos?? I'M the one who's supposed to be contrite??? Yeah, F#@% THAT. The bank won't reverse charges because it was an "authorized purchase", even though these scum suckers didn't actually ship what I ordered, so the only recourse is leaving reviews and filing complaints with the state, which I will be doing, and I hope they take their license over this. They were more worried about the tone of my complaint and refused to refund my money, even with my agreeing to ship it back. They chose to be antagonistic, childish and unprofessional on top of their thievery, demanding that I be "respectful" in the face of their scumbaggery, with no intention of ever making it right. They're the lowest form of life, leeching off the rest of us and enjoying the luxury of anonymity with their victims, so this review is the only way to let others know, BUYER BEWARE! I tried calling their listed number, it goes straight to a voicemail, so I emailed them instead through their website contact form. They tried to claim that the manufacturer only ships them in 5 packs, but I was able to find them at other places online in single sale packaging so either they lied, again, or they're splitting up bulk backs meant for consumers and selling individually. Either way, it's dishonest.

Ashanti gave excellent customer service to me today very friendly excellent service she was super…read morenice and very helpful

So my husband gets sold a coil for his vape, they said it would fit he came home tried it did not…read morefit went to go back up there to tell him that hey it doesn't it's not for the right vape, the lady said that she couldn't do anything until her manager comes up and coming to find out she is the manager and she also said that the guy who sold it to her that there's nobody named Brian there never was a Brian there so some young guy lied about his name. The manager here is a liar and a fraud. You guys owe my husband money. I will be taking my business elsewhere plus they're overpriced anyways I go to the smoke shop at 9 Mile and Van Dyke in the same plaza family Dollar and I get hella good deals