We have been coming here for years. It disturbs me how critical and rude people are when they write…read morereviews because one thing for sure is the birds are loved and cared for. The owner makes sure they keep everything clean and the animals well cared for. Taking care of 2 birds is alot for us can you imagine a whole store?!?! I trust the owner and employees and know they genuinely love what they do

5/16/25 I read about the former business owner of American…read moreBird Company running a clean store with knowledgeable staff members. The owner I read about is named pat. In 2019 I visited the store and ended up buying millet seeds for our family members. During that time in 2019 the place had 1 or 2 staff member who were obviously high school kids. The place didn't smell so good back then either. Today, is May 16th 2025 and the place has a help wanted sign on the door. The owner had the door locked and was sitting in his new (Well, new to me)Tesla Cybertruck. The owner was friendly enough, but the place looked ruin down and the lights were off. Shelves were all bare and supplies were in plastic boxes stacked in a corner. The place still had a very unpleasant odor and the birds and cat did not look happy or well. I could not see myself working there due to the horrible stink and sadness the place was giving off...call it the ambience if you will. The bird vitimin powder I wanted to aquire was not in stock. I felt as though the current owner of this property has fallen on hard times, yet the Tesla Cybertruck says otherwise. Nevertheless, I feel all the animals need to be given someone who can take better care of them. It is very obvious that this business is more than the current owner can handle.

Sissy and family are champion show breeders. They spend about 100% of their time working with…read morebeautiful birds. I'm returning to Sissy's bird colony today to adopt a few more beautiful birds. Her environment is clean, professional, experienced, and birds are healthy. The people who leave false bad reviews because you don't know how to care for birds are awful. There are many factors involved with caring for birds from vitamins, environmental air, water, temperature, attention and what you feed them. It's most likely not the breeder who had caused your birds disorders; it's what's going into and around the birds. Sissy is professional and experienced with many birds, and would never cause issues to birds. Like I said, I'm a returning customer and if the birds and Sissy weren't fantastic, then I'd be going to Petsmart instead of driving 55 miles. This breeder is 100% highly recommended; she's wonderful!

Update on my previous review. People be careful or you could get into an emotional, mental and…read morefinancial roller coaster. I hesitated to write this and postponed it for three years, using the time to educate myself and connect with avian specialists and researchers. The fabulous macaw which we adore and purchased from Sissy has an incurable condition called Avian Ganglioneuritis which is passed vertically through the egg. Lilly (Sissy) denied responsibility even though I made clear I have no requests from her part and the only reason I contacted her was to inform her so she can test the breeding pair and save future owners from going through this ordeal. We all need to come forward in order to stop the spread of this horrible virus that will eventually result into a painful death of our most beloved feathered family member. For more information watch the Lafeber webinars on the topic or talk to your avian vet.

Awesome across the board! The arrangement of birds in the…read moreability to interact makes your experience wonderful.

Very well stocked store with knowledgeable staff. Varied selection and a must go for bird lovers.read more

Always buy my seed and feeders here. They're knowledgeable about birds and are great at giving…read moreadvice to a novice bird enthusiast!

Wonderful, friendly and very knowledgeable staff. They were super helpful and could answer all my…read morequestions! This place is great!

Amazing customer service! So many amazing products for a great price. All the employees are so…read moregenuine, kind and love to help

Hands down the best bird supply store I've been to. My husband and I were new to the activity and…read morewhen we asked for help, the ladies there didn't miss a beat and set us up with everything we needed and nothing we didn't. We opted for their pole starter kit and a couple feeders with the cylinder seeds. We described the area where we lived and the kinds of birds we'd noticed in the trees. They suggested we add the attachment that allowed incorporating branches to the pole so that birds could fly in and perch before landing on the feeder. SOOO pleased that we did! The store stocks a few of each kind of item but those items have been tested and vetted as working well and not just because it looks pretty. We've been overwhelmed at other stores when the options were just too numerous. They have a bird bucks program that's worth joining for discounted food.

I can't recommend The Parrot Domain strongly enough. The owner, Anne, is almost always there. The…read moreemployees are all long-term employees, and the customers are frequently long-time customers as well. I met Anne in 2008 when my son turned 13 and wanted a bird of his own. After meeting my son, Anne directed us to the Hahn's Macaw. The Hahn's was a perfect choice for our son and he's become a beloved member of the family. Anne gave freely and kindly of her knowledge and expertise to ensure that the bird thrived. Then several years ago, I decided I wanted an African Grey. Anne hand raised them from just a few days old. It is a huge amount of work, time and love that goes into hand-rearing baby birds. I went to the store several days a week during the months she was being hand fed in order to bond with my baby and get her used to me so she wasn't frightened when I brought her home. Anne welcomed me at any time, allowing me to sit and cuddle my baby even if it was close to closing time. The Parrot Domain is in a stone house on Lafayette Blvd., with huge windows in every room, plenty of space to move around, and happy birds in roomy cages. You could eat off the floors, and the cages are routinely stripped completely and hosed down...The store is clean, the cages are clean and the play stands are clean. During the day the birds are rotated out of their cages so everyone gets play time and several times per day they are given fresh fruits and vegetables, nuts and seeds to enrich their nutritionally complete pellet diets. Even on days the store is closed, someone comes in at least twice per day to clean, feed, water the birds, change out toys and give snacks and allow them play time. Often there is a radio left on for the calming human voice. The boarding birds are kept upstairs separately from the sale birds (as they should be) and there are pumps full of hand sanitizer around the store. In order to board your bird, the owner requires you have your bird examined by an avian veterinarian, and you must bring her a certificate of health from that vet to ensure your bird is not bringing illness into the environment. Over the years, we've boarded both of our birds with Anne several times, once for more than a month while we were on the west coast visiting family. Our son called several times while we were gone and Anne actually took the phone in to the boarding room and allowed my son to talk with his bird. When it comes to the birds being "neglected and unsocialized" I would have to ask how the previous reviewer came to this conclusion? Given that she felt like she got poor service, this seems more like a stab at the owner than a legitimate grievance. If you walk into that store you will see important things - the resident birds like Max, Kiwi and Sirabi are all sleek, healthy, shiny, and talkative with nary a plucked feather anywhere. Neglected birds don't look like that. They pluck, scream, bite and usually exhibit signs of illness. It's pretty much impossible to have a hand-raised bird that is "unsocialized." If you were to look at the store Facebook page today, you'd see the photos of Anne's home over Thanksgiving where she posted about eating in the kitchen because the baby birds are in their enclosures taking up her gorgeous dining room table. Heating pads, stuffed animals for babies to snuggle with, and clean towels in their boxes. Those babies go back and forth with Anne for the months they must be hand-fed, and get 24/7 attention and socialization. I will say that Anne has carried fewer cages since she moved to the new location. And yeah, you can get cheaper cages online, but you also get what you pay for. The cages Anne uses and sells are top of the line, sturdy and well made. They last forever. The weaker and thinner cheap online cages bend during shipping and often aren't sturdy enough for the bigger parrots. Anne provides many services beyond just selling birds, she does in-home consultations if you need it and she offers grooming services from bathing to nail, beak and wing trimming to those birdy parents who are not able to do it themselves. I couldn't recommend a store or person more than I would recommend The Parrot Domain. Anne and her staff are the best, hands down!

If I had anywhere else to go for bird "stuff" I would avoid this place. As much as I like going…read morethere and seeing the birds, they do not seem happy or cared for too much. There are so many birds with so little staff there is no way they get the attention they need so I would never board my birds here. Furthermore, the woman who runs the store has *terrible* customer service. By far the worst I've experienced anywhere... And on a continual basis. I've asked her for several items or assistance and she acts like you inconvenience her. Online they offer new cages for sale, but when I asked her about buying one she told me they don't sell any until she changed her mind and showed me old, worn down and expensive cages. Again, if there were any other options as far as bird care and toys I would definitely avoid this place. Even visiting the birds is sad for me as they seem neglected and unsocialized. :(

Very clean. Nice variety. Some large snakes. We came to set up an aquarium and left with some…read moreexcellent ideas.

They have friendly, helpful employees who answered all our questions and helped us get the fish we…read morewanted. They have a nice selection on dog food and treats so we picked up some things for the pups as well. While husband was taking care of somethings I did explore and look at their reptiles and spiders. Blech! They were interesting and neat but....blech! The snakes were actually rather cute yet at the same time....blech! At the time, they didn't have any birds. They were cleaning and reorganizing but they normally have them. They also get bunnies. I almost took one home but I fear one of my dogs would be obnoxious about it and there is no need to stress a poor little bunny. The store was clean, employees helpful and knowledgeable, and they seemed to have plenty of variety of critters and products. The fish we purchased were all healthy and are thriving. I recommend!