If I could give them a zero star I would we have taken our Golden to Alex for a few years. She has…read morecanceled on us a few times throughout the years But we had 2 appointments set up this one today was right before we leave for Florida Vacation tomorrow. She cancels again 2 hours before his appointment I understand things happen but this is multiple canceled appointments and knowing we are leaving town. Thank goodness for Paws and claws grooming fittings us in at the last minute.

Everything went good just the one guy had no clue what i needed and I had to Google the product.read more

This location had full shelves Other PetSmart that I visited…read morelately were out of a lot I checked, they had lots of leashes with matching collars And the dog food and treats we get here they had I love to check out the little varmints and birds In and out in five minutes

Today: Made appointment with them, got shots & tag up to date. Discussed shampoo & cut with the…read more staff. My dog was on their records as it had been done before. They only had down as shampoo & dry---didn't have time to do cut

if I could give a 0 for experience I would. I normally don't lIke to leave a bad but I have been…read moreto petsmart on Fredrica st. twice in a month and was told they couldn't sell me fish. The employee with pinkish red hair refused to sell us a sucker fish & goldfish. So from now on I will either go to pet supply or meijer to buy my fish and supplies the employee was rude and keep telling us we didn't need a sucker fish

While visiting this PetSmart, we wanted to pet the kittens and possibly adopt, but wanted to get to…read moreknow them. We went to the nearest employee and asked if we could. She then explained that it would be a "waste of time" for her if we didn't adopt. She then went on and told us that it was unneeded stress on her and would take away from her work needs. We had viewed the cats online already, and simply wanted to know their personalities prior to adoption. It's so sad that this woman wouldn't let this happen. There were also multiple other employees around, so we weren't taking her away from anything crazy. We didn't catch her name, but she had heavy eye makeup, like a wing eyeliner, and pink-short hair.

No more military discount and was told during corporate! Well last time in this store definitely…read moreand if your veteran please avoid! As of 5/19/2025 I have reached out to the store for the owner to discuss and no where in sight and new owner who took over store stopped this discount even when the corporate allows it! So with that being said the new owner does care about veterans!!! I have left my number to be reached with the store!

I purchased 35 lb of Hills Science dog food this afternoon. When I got home, I realized I did not…read moreget small bites. I returned to the store 15 minutes later. I wanted to exchange for the small bites, same flavor, same size bag. I had used a 40% off coupon that was mailed to me. They would not honor the price paid with the 40% off coupon. They were going to charge me $35.00 more, because the coupon could only be used once! I was not trying to use the coupon twice. I did not get to use it at all! This is not right! I think I should have gotten the correct bag of dog food for the price I originally paid! I got a refund! I will never use this store again! The girl at the register was playing with a live snake! This is very unprofessional! This girl should be fired!

McKayla clipped my 2 dogs nails today. First of all, she is an incredibly kind person. She is so…read moresweet, friendly, and helpful! She did such a great job on their nails!! HIGHLY recommend!!!!

Workers smell like cat pee. Unfriendly and rude staff. They have a shower for dogs might as well…read morelet your employees use it. They say no checks on items more than 200 but you could write a bad check for a pet and scam the non profit. All the managers boss cares about is the dentist if you know what I mean. Sounds like a money laundering front do not support. Also my kid got a fish there and an employee killed it at the counter by letting it fall off the counter. Then I had to book an all expenses paid trip to Hawaii just to have my wife talk to me. This all has affected my marriage and my kids mental health. All cause of the East Side Evansville Pet Food Center.

I highly recommend this business for top quality nutrition for your pet. I like that it is locally…read moreowned too. All the staff are very helpful too.

I Loved this Store. They have so many great quality products. They carry a lot of small business…read morebrands with natural & high quality ingredients. They have it all from shampoos, collars, food & enrichment toys. Definitely a place to check out for your furry family members. Pups approved :)