I can't recommend The Parrot Domain strongly enough. The owner, Anne, is almost always there. The…read moreemployees are all long-term employees, and the customers are frequently long-time customers as well. I met Anne in 2008 when my son turned 13 and wanted a bird of his own. After meeting my son, Anne directed us to the Hahn's Macaw. The Hahn's was a perfect choice for our son and he's become a beloved member of the family. Anne gave freely and kindly of her knowledge and expertise to ensure that the bird thrived. Then several years ago, I decided I wanted an African Grey. Anne hand raised them from just a few days old. It is a huge amount of work, time and love that goes into hand-rearing baby birds. I went to the store several days a week during the months she was being hand fed in order to bond with my baby and get her used to me so she wasn't frightened when I brought her home. Anne welcomed me at any time, allowing me to sit and cuddle my baby even if it was close to closing time. The Parrot Domain is in a stone house on Lafayette Blvd., with huge windows in every room, plenty of space to move around, and happy birds in roomy cages. You could eat off the floors, and the cages are routinely stripped completely and hosed down...The store is clean, the cages are clean and the play stands are clean. During the day the birds are rotated out of their cages so everyone gets play time and several times per day they are given fresh fruits and vegetables, nuts and seeds to enrich their nutritionally complete pellet diets. Even on days the store is closed, someone comes in at least twice per day to clean, feed, water the birds, change out toys and give snacks and allow them play time. Often there is a radio left on for the calming human voice. The boarding birds are kept upstairs separately from the sale birds (as they should be) and there are pumps full of hand sanitizer around the store. In order to board your bird, the owner requires you have your bird examined by an avian veterinarian, and you must bring her a certificate of health from that vet to ensure your bird is not bringing illness into the environment. Over the years, we've boarded both of our birds with Anne several times, once for more than a month while we were on the west coast visiting family. Our son called several times while we were gone and Anne actually took the phone in to the boarding room and allowed my son to talk with his bird. When it comes to the birds being "neglected and unsocialized" I would have to ask how the previous reviewer came to this conclusion? Given that she felt like she got poor service, this seems more like a stab at the owner than a legitimate grievance. If you walk into that store you will see important things - the resident birds like Max, Kiwi and Sirabi are all sleek, healthy, shiny, and talkative with nary a plucked feather anywhere. Neglected birds don't look like that. They pluck, scream, bite and usually exhibit signs of illness. It's pretty much impossible to have a hand-raised bird that is "unsocialized." If you were to look at the store Facebook page today, you'd see the photos of Anne's home over Thanksgiving where she posted about eating in the kitchen because the baby birds are in their enclosures taking up her gorgeous dining room table. Heating pads, stuffed animals for babies to snuggle with, and clean towels in their boxes. Those babies go back and forth with Anne for the months they must be hand-fed, and get 24/7 attention and socialization. I will say that Anne has carried fewer cages since she moved to the new location. And yeah, you can get cheaper cages online, but you also get what you pay for. The cages Anne uses and sells are top of the line, sturdy and well made. They last forever. The weaker and thinner cheap online cages bend during shipping and often aren't sturdy enough for the bigger parrots. Anne provides many services beyond just selling birds, she does in-home consultations if you need it and she offers grooming services from bathing to nail, beak and wing trimming to those birdy parents who are not able to do it themselves. I couldn't recommend a store or person more than I would recommend The Parrot Domain. Anne and her staff are the best, hands down!

If I had anywhere else to go for bird "stuff" I would avoid this place. As much as I like going…read morethere and seeing the birds, they do not seem happy or cared for too much. There are so many birds with so little staff there is no way they get the attention they need so I would never board my birds here. Furthermore, the woman who runs the store has *terrible* customer service. By far the worst I've experienced anywhere... And on a continual basis. I've asked her for several items or assistance and she acts like you inconvenience her. Online they offer new cages for sale, but when I asked her about buying one she told me they don't sell any until she changed her mind and showed me old, worn down and expensive cages. Again, if there were any other options as far as bird care and toys I would definitely avoid this place. Even visiting the birds is sad for me as they seem neglected and unsocialized. :(

Such a neat store. I'm used to walking in stores where it smells like feed. This store does not…read more With a bird sanctuary down the road, attracting birds with some feed will allow you to view them a bit more closely!

Very helpful with bird feeders and how to put together for my yard! Had the shell free sunflower…read moreseed in large bags and small. Good selection of bird feeder types too!

Awesome across the board! The arrangement of birds in the…read moreability to interact makes your experience wonderful.

Very well stocked store with knowledgeable staff. Varied selection and a must go for bird lovers.read more

Always buy my seed and feeders here. They're knowledgeable about birds and are great at giving…read moreadvice to a novice bird enthusiast!

Wonderful, friendly and very knowledgeable staff. They were super helpful and could answer all my…read morequestions! This place is great!

Absolutely a gem of a business. They care deeply for the animals. We bought our very healthy and…read moreloving bird there. We are very happy to board our bird there when we are away. Like mentioned in another review, always make sure you research before choosing to get a new pet. They are very helpful please call before driving to the store.

We have been coming here for years. It disturbs me how critical and rude people are when they write…read morereviews because one thing for sure is the birds are loved and cared for. The owner makes sure they keep everything clean and the animals well cared for. Taking care of 2 birds is alot for us can you imagine a whole store?!?! I trust the owner and employees and know they genuinely love what they do

Amazing customer service! So many amazing products for a great price. All the employees are so…read moregenuine, kind and love to help

Hands down the best bird supply store I've been to. My husband and I were new to the activity and…read morewhen we asked for help, the ladies there didn't miss a beat and set us up with everything we needed and nothing we didn't. We opted for their pole starter kit and a couple feeders with the cylinder seeds. We described the area where we lived and the kinds of birds we'd noticed in the trees. They suggested we add the attachment that allowed incorporating branches to the pole so that birds could fly in and perch before landing on the feeder. SOOO pleased that we did! The store stocks a few of each kind of item but those items have been tested and vetted as working well and not just because it looks pretty. We've been overwhelmed at other stores when the options were just too numerous. They have a bird bucks program that's worth joining for discounted food.

Okay, first let me start by saying that we absolutely love our puppy. I do agree that the…read moreenclosures they are kept in are quite disheartening, and I'm grateful I was able to bring him home with me. I wouldn't trade him for anything. Now, let's chat. I was pleased to hear from Bonnie, the owner, inquiring whether I had followed the health screening agreement as required. We took "Nick," now Benjamin, to be seen within the time frame outlined in the contract. After his visit, I was informed that he had a parasite in his stool. I immediately notified Bonnie, who offered me a store credit. While I thought that was a kind gesture, I do not live in the area, so it would not benefit me. Furthermore, I was only being informative, as required by the agreement--I wasn't seeking anything. Since she offered, I simply asked if there was an alternative given my location. She insisted on store credit only and asked for the records and invoice, which I provided. Again, I clarified that I was not requesting compensation. After that exchange, however, Bonnie stopped communicating altogether. She never inquired about whether Benjamin was ill from the parasite or showed any concern for his well-being. I found that quite disappointing. The parasite is contracted by consuming rodents, infected feces etc. That doesn't say much about his dwellings prior to being adopted.

Pets plus pet store is an excellent pet shop they have beautiful dogs and cats birds etc. all type…read moreof animals. They are very reasonably priced considering our economy and their overhead costs. people do not realize how stress reducing and how much comfort and love they can get from owning a dog cat or other pet. We live in very stressful times almost to the point of insanity and having a pet brings us back to what really is important in our life caring loving and receiving that love back. It stabilizes our sanity and connects us with those higher powers in our souls that can only come from our creator the one and holy one---the almighty everlasting everliving God. I recommend pets plus very highly for the love and concern they have for God's creatures and for bringing them to us with all their pets --giving us joy peace and love. I am ElizabethChristine Director of Light Eternal Ministries a praise ministry in Stafford Va

It's so GREAT to shop in a locally owned store where the owner has a personal interest in birds and…read morea personal stake in his business. The proprietor prides himself in his customer service, as well he should. The quality and value of the seed, feeders, birdbaths...everything...is top notch. As long as Bird Watchers RVA is here, this is where I will shop. I highly recommend.

This store has the freshest, best quality bird food, as well as all kinds of bird feeders, nesting…read moreboxes, and anything else you might need to welcome birds to your yard. The prices are very competitive. The store owner, Chris, is knowledgeable and honest. I have been shopping there for more than a year, and the quality and value are always consistent.