Very helpful staff and excellent service. They sell chicks…read moreand have all the accessories and supplies you need for raising them.

Always greeted by friendly faces! It has a great local neighborhood spot and great selection!read more

I recently went in to buy a new bird feeder, to replace one that was about 15 years old that had…read morefinally cracked. I mentioned this, and the store told me that this company offered a life time warranty and they could fix it for free. Great, I thought, as I have another one even older that is also broken so I brought it in. They repaired the first one, and told me that the second one was so old that the model had changed and they couldn't get the parts to fix it. So they gave me a brand new one, not under warranty - just gave it to me for free. I was stunned. This level of customer support is amazing. This is my go to store from now on for all things bird related. And by the way, very helpful and knowledgeable staff, happy to answer questions about different species of birds and the best way to attract them, etc.

Love this store! The people who work there are very nice and knowledgeable. They can help you…read moredetermine the best bird feeding stations and houses for your area.

Love this store. The…read morebirthday deals you get when you sign up for their newsletter is worth it by itself. As you walk around there is always something that you want to grab to bring home. I found myself walking out with a heater for the bird bath on too of the two bags of bird feed I get for the year. Looking out the side window at all the birds is also enjoyable in itself.

I used to drive about an hour to get to this store. after a while I felt…read morethat the owners and staff are not really wanting to deal with a small purchase customer. Waited to pay for some bird foods while the owner was so busy selling some type of bear proof set ups, customer having a lot of questions, another staff was helping customer who was testing a pair of binocular. They all knew I was there, ready to pay and leave. Why not break away for 5 minutes to help me? I am not expecting a red carpet treatment, just purchase what I want and leave. Other time some friends of the owners were there talking about motorcycle in great length. I felt awkward, like I was breaking up a small get together. I have never felt this way at any other stores..... Something is very pretentious about this place. Now I am a member of a local bird feeding store where staff are always friendly and ready to help, happy to answer questions and I feel really welcomed even purchasing a small suet cake. The Bird Store and More carries some really wonderful products, but I probably won't go back there any time soon.

I love supporting this small shop. I can always get what I want and if not, they can get it ordered…read morewithin a week. Excellent service and responsiveness. Pricing is on par if not a cheaper compared to the online companies long term and box stores. A win, win in every direction. Thank you Essex Bird!

We're new to town and stopped in for some dog food and a treat, such a great place! Very friendly…read moreand everything you need. Can't wait to be shopping at a local pet store from now on :) Luna loved her treat too!

The owner is really helpful. Explain what type of bird you want to attract and he'll make sure that…read moreyou use the right seed blend. He'll even carry your bags to the car. Fyi, his standard poodle works greets you at the door. 12/2022 update, the dog has passed away but the store is still the best. A few weeks away, I left one of my purchases behind, they tried to call me about it and then they kept it at the register for me when I next shopped.

Exceptional service and knowledgeable owner, amazing assortment of feeders, ornate birdhouses,…read moreseeds, suet, feeder poles, you name it it's there. A little pricey but quality items you can't find in the big box stores.

This place is SO CUTE!! I'm glad I don't live here-I would spend all of my money here. Prices are…read moresurprisingly low!!

This is a great little store for birders and others. I got the binoculars I had been searching for…read more The store had anything and everything related to birds: bird houses, greeting cards, birdseed, garden flags, etc.

WBU in Franklin is such a welcoming business! Aside from catering to absolutely everything…read moreimaginable for birds, their ever-changing lawn and garden ornaments will call to you just like the birds in your backyard. The beautiful, handmade outdoor art is sure to brighten your gardens and add that special touch that will make you smile every time you see it. Wait just two weeks and they will have something completely new to tickle your fancy. It really is a fantastic place to visit!

Found the perfect gift for my sister law. Gentleman who assisted me was very nice. Beautiful bird…read morebaths. I see me going back for one soon!

I bought their basic pole unit thinking it was so sturdy. It broke within 2 weeks and they refused…read moreto replace it. Buyer beware. They are also very pushy when you buy in store. You're better off ordering online. I do like their food choices.

We get a lot of enjoyment from the bird feeders in our yard. I have them placed in the yard…read moreoutside of my kitchen windows where the view of them brings me a lot of joy as I go about my day. It's because of these feeders attracting so many types of birds that over the years I've learned the names of all our local types and a little something about their quirks and habits. I'm out there at the crack of dawn refilling the feeders including some ground feeders. I swear the birds have gotten to know me since they now come very close to me. I'm almost convinced that the black-capped chicadees (Massachusetts and Maine state birds) are going to eat out of my hands one of these days. This morning one was at a branch right next to my shoulder as I scooped out the seeds. With the thought of perhaps adding another bird feeder to the mix, we stopped in here yesterday. It's a small space in a unremarkable strip mall. When you walk in you will hear the pleasant sound of birds singing and chirping coming from a video tape loop playing on a monitor. The woman working in the store yesterday was pleasant and knowledgeable about the types of feeders they have. We were looking for some squirrel-proof feeders and she showed us a couple of interesting items that deter them. We scoped out the bird houses, suet block holders, some lovely bird baths and other accroutments for bird lovers. We decided to hold off adding anything new until early spring but I have some ideas about what I'd like to add. I did need bird seed which of course they sell. The prices were high for the seed in particular. After this I went to Home Depot where I bought twice as much of two different kinds of seeds for less than half the price. While I generally prefer to give my business to local stores as opposed to big-box, this price difference is too great. There are some wonderful items here coupled with the helpful sales assistance but overall the prices are on the high side. There are a number of things made in China, and while they may be practical and useful, the prices are such that I would not pay them. Nevertheless, for someone who might just be starting out wanting to set up home bird feeders, this would be a good place to start. It would also be a great place to find interesting gifts for bird loving friends.

Stumbled across this shop while visiting Nectar Cafe. Beautiful shop with a TON of unique items!…read more Will definitely be back. Staff was lovely.

Such a beautifully decorated, incredibly clean shop with quality products. Just when you thought…read moreyou saw everything as you walked through once, go around again, because you will see something you missed the first time around. Everything was so nicely placed and I'm amazed at how clean everything is!

Love it here. The employees (literally each person!) are so fun and kind and love their pet…read morecommunity, great treats, collars and are a delight to visit.

Great mom and pop pet supplies store in winchester has everything you need for big dogs small dogs…read moreand any size or type of cat from indoor to outdoor cats healthy food and treats as well knowledgeable staff and lgbtq+ friendly!