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    Ciao! Bow Wow - Winchester

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm
    Updated 2 months ago

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    10 months ago

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    Petco

    Petco

    (147 reviews)

    Allston/Brighton

    I was looking to set up my aquarium with live plants, small fish, shrimp, and snails, so this…read morereview will mainly focus on that. I'd been to another Petco and pet store, and I was happy to find this location had the largest variety of plants, decor, shrimp, and snails. When I went, they didn't seem to have many guppies (at least I wasn't shown them), and they didn't have any endler guppies at all (healthier less inbred than regular guppies). I ended up getting a few different plants and so far they seem to be doing fine. The staff member/aquarist Grace was very knowledgeable and friendly. She patiently answered all my questions, and I could tell she was passionate about taking care of the fish and plants. I separately had placed an order online for pick up, and she forgot to include an item, but I managed to get a refund on the product. Overall, I think this place has many strengths in having a variety of aquarium and plant supplies, plenty of live plants and snails, different colored shrimp, and seemingly every other fish except endlers. The staff I interacted with were friendly and very helpful. I thought the place was as clean as it could be although there's definitely a strong pet smell. If you order pick up, double check all your items are there.

    Went in for aquatics--fish tank, accessories, supplies and live fish. The fish here are very…read morehealthy in comparison to other Petco's in the area, plenty of selection. They have a very knowledgeable staff member, Alec who was a pleasure to talk with. Average selection for dog/cat supplies and a nice small animal section. Cannot speak on Grooming services.

    The Pet Shop

    The Pet Shop

    (127 reviews)

    Allston/Brighton

    It's a good store. 4 stars is fair considering the fact that it's really difficult to run a non…read morechain pet store in the area where aquarium hobby is dying. This is more of a review of the other ignorant reviews here. Folks writing 1 star reviews are being overly dramatic. They claim the tanks are dirty and "full of algae"(?). Algae growth is a sign of healthy tank water. I would worry if the tanks looked sterile. In the aquarium hobby sterility kills. The other pets may look "miserable" because they were rescued but you didn't bother to inquire about that, did you? Confront the owner first, then write your review. Seeing mature and well cycled tanks with plants and a bit of algae is always a good sign in a fish store and if the water is good for the cat to drink, it must be good for you as well. Someone even suggested the owners should "wash their cat". Do they even know how cats WORK? Those who scrub their tanks, end up busy fishing out corpses the next day and I'm sorry to say, if you put in your tank a fish that has been swimming in the store tank for weeks and it dies the next day in your tank, it's ON YOU for improper acclimation or wrong water parameters. Having good test results doesn't mean that other parameters like water hardness and temperature check out. Most fish I bought there had no issues. Occasional fish death and illness can be random but can't be blamed on the person who just sells them.

    I can see why some reviews may call this place a bit dingy, but it has a kind of authenticity from…read morea family business and underneath the surface grime, there's truly so much this place has to offer. The main guy helping customers was very knowledgeable and answered my numerous questions about setting up an aquarium with plants, invertebrates, and fish. As this was my purpose of visiting, I can't comment on the other animals and supplies they have, but they have a huge variety of fish, the vast majority of which seem to be doing well. Although the prices of the fish and plants are a bit higher than corporate ones, the fish are supposedly from a better source and healthier, and it's a local business. I got lots of product recommendations that I'll be buying later. I'd definitely recommend checking this place out for any of your aquarist needs!

    PetSmart

    PetSmart

    (86 reviews)

    I have only positive things to say about PetSmart in Saugus. I brought my dog, Chloe, there…read morerecently to be groomed. She had been there many times before. The groomer noticed that Chloe began to behave strangely and when she picked her up noticed that her snout was cold and that her gums and tongue were white. They immediately took her to Saugus Animal Hospital. When she arrived there, Chloe's blood pressure was extremely low. She was very sick and we had to rush her to Mass. Veterinary Referral Hospital in Woburn. There we learned that Chloe had an aggressive form of cancer and was bleeding internally and had fluid around her heart. We were blindsided by this. Chloe had shown no signs of anything being wrong. She appeared to be a happy and healthy 7 year old dog. We said our goodbyes and she was euthanized. I want to give special thanks to Dr. Bloom at Saugus Animal Hospital. She did everything she could for Chloe. Also, my heartfelt gratitude to Jennifer, the groomer at PetSmart and to Anthony, the store manager. They went above and beyond. They stayed at Saugus Animal Hospital until we left. They were both visibly upset. Anthony followed up with me the next day. PetSmart paid for Chloe's cremation and urn. They certainly didn't have to. They had done nothing wrong. But, it was a very kind gesture. Thank you again to all involved. RIP Chloe...the sweetest dog.

    Your cashier who's an older woman is the most rudest person I've ever encountered at your store…read more This is 3 weeks in a row now, she needs to be nicer or else get another job!! She's awful!! And very mean. This happened for the third time tonight

    Ciao! Bow Wow - Winchester - petstore - Updated June 2026

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