The Fun Boats Dolphin Cruise was a highlight of our spring break trip! Check in was a breeze. We…read moresaw lots of dolphins from afar and up close. A couple dolphins decided to cruise alongside us for quite a bit of time. The marine sea creatures were so much fun. Loved being able to touch and learn about these beautiful creatures. There were not enough passengers to fill two boats, so we didn't do a water fight. Instead, the kids got to shoot the water off of the boat and still had a blast. This dolphin cruise was so much fun. Staff were so friendly and kind. Two hours was the perfect amount of time as well. Be sure to tip staff. We used the QR code to tip via Venmo. This cruise was specifically great because it was alcohol free. Our family enjoyed that a lot.

These guys really know what they're doing! We booked the two hour dolphin cruise on a whim and were…read moreglad we did. They found multiple pods of dolphins, one even had a baby in it. They were respectful of the dolphins and made sure their customers got a good view. They do have plenty of seating options, as well as some inside an air conditioned cabin. The dolphins were playing in the waves right by our boat for several minutes.

We had a great time on the jet ski tour. They charge by the ski instead of by the person and they…read morehave almost no distance to get out of the "no wake" zone. We have done other tours down here and the "no wake" zone was half of the tour. This one was the best by far.

We did the 2 hour tour and it was perfect. Our tour guide Gabe made an already perfect experience…read moreeven better, and we saw dolphins within the fist five minutes of the tour. We spent the first hour running the jet skis and it was the perfect mix of a guided experience with plenty of time to explore and ride around by yourself. We spent most of the second hour at Pirates Cove and the burgers were fantastic. Gabe was very knowledgeable and fun to talk with. Highly recommend going to pirates cove if you are doing the 2 or 3 hour tour. Worth the money for sure! Best jet ski experience in Alabama/ Florida.

Whether you're looking for a sunset cruise or a more adventurous trip, Sail Wild Hearts is the way…read moreto go! This is our third year sailing with them and we are never disappointed! The whole crew is very kind and accommodating, they truly want you to have the best experience! We booked the Paddleboard and Kayak Adventure Sail and had a great afternoon at Robinson Island after a sail down the gulf coast! We enjoyed the sea, sun and dolphins! That's always a nice bonus on our trips with Sail Wild Hearts! Don't hesitate and book before you run out of time on your trip!

The captain and crew were friendly and amazing!! Plenty of food and drinks supplied for our 50…read moreperson networking event!! The Captain knew exactly what he was doing to make Sure we had smooth sailing the whole time. Exceeded our expectations for sure! Definitely coming back for another fun catamaran trip!!

Such a Fun time!! You see several dolphins. The staff is friendly and helpful. Can't beat the…read moreprice. Highly recommend

We had a wonderful morning on the water. The captains were great at finding the dolphins and…read moreencouraging them to "play" in the waves between boats. Ice water and capri suns were ice cold for $1. The boat also had a marine toilet, which came in handy at with kiddos who "didn't need to go" while at the marina. This was our 3rd tour over the years. Priced well. Highly recommend.

Took my parents on the 1.5 hour Dolphin Tour through Wolf Bay with a very friendly and energetic…read moreCpt. Lynn and his two crew members, who were also very accommodating. It was a very relaxing ride, bar drinks and snacks were available for purchase. Cpt Lynn was very personable, he took time to greet everyone before the cruise. We saw baby dolphins and a huge manatee as well. There was also a 2 yr old birthday girl on the boat whom we all sang Happy Birthday too. Cpt. Lynn let her honk the ships horn too. It was fun for everybody.

We were on the sunset cruise this last weekend, unfortunately we were front right and were…read morecompletely squished up. My husband sat with his leg over the chair to fit and I couldn't move out of the position I was set in. We had to tip prior just to book the trip bc it will not let us book without the tip. So make sure when u do go that you get settled in and not rushed in to sit down. I was miserable but made the best of it anyway! I recommend using a different boat roar there are many more to choose from! Also I'd like to know where that first tip online goes? Because at the end of the cruise they expect a tip for the girls selling the drinks?

HIGHLY RECOMMENDED! We visited Orange Beach and decided to view the skyline from the Gulf with a…read moresail. There were 4 adults and my 2 year old grandson in our group. Captain Randy was a fantastic skipper who made the cruise very enjoyable and comfortable for all. Unlike some other sailing companies, we ACTUALLY sailed in the Gulf (engine off) and enjoyed the breeze and the views. As a sailor on Lake Michigan, Captain Randy let me take the helm of the 35-foot Beneteau for much of the sail. (THANKS, Captain!) He has tons of local knowledge and provided great information to our group. The boat was super clean - the topsides dazzling white and the woodwork varnish below deck looked wet it was so fresh looking. My only regret is that we did not book a longer cruise. Tom H. S/V - AMKATT Hammond, Indiana

Took their 8am deap-sea fishing trip. It's a big, clean, well maintained, well crewed boat…read more There were a LOT of people - probably 55 or 60. It was a little crowded if you were fishing on the sides of the boat. The captain did his best to put us on fish, and moved a number of times. All in all, it was fun and we each caught some fish. The mates were really good - they took your fish off, cut up bait, helped with tangled rods, cleaned your fish. If you can afford to charter a captain and boat, that would definitely be more fun. And I cannot imagine taking the 3pm fishing trip if it's July or August - it would be hotter than hell. But for the cost, this was fun. Definitely a well-managed operation.

We parked our car there over the holiday and they were supper nice and accommodating!!!! We will…read moredefinitely be using them again.

The young lady taking reservations was great, and the captain and crew were fantastic!! Giving my…read morethree kids a life time experience! Easy to get to if you are vacationing at Gulf Shores. Much better experience then last time with other organization. Would highly recommend this crew!

Our first time to do business with Orange Beach Pontoon Boats. The booking through Ryan was…read moreseamless and easy! We had 10 ladies celebrating a reunion and were really looking forward to it! Unfortunately the weather ended up being cold and windy that day and Ryan was great and worked with us for a refund less a small fee. We will try again with him next year. One other mention is that they also have boat captains that you can use - a wonderful addition especially for our group of ladies!

I recently spent the week with my wife and our friends, on Vacation, along the Alabama coast…read more Wanting to change it up a little, we booked a half-day outing with Captain Cade. It was nice to have him take us out so we could relax and not have to worry about the boat and everybody else on the water. He's from here and knows the area like the back of his hand. Very adept at what he does. He's a very professional, personable young man!! We asked if he could keep us out the full-day and it wasn't an issue. I'd strongly recommend booking with him if you're looking to rent a pontoon boat in the Orange Beach area. It's an excellent way to see some beautiful sights. We'll be back , it was fun and fun!!!!

If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

Coastal Cruiser's chartered trip was a highlight to our Annual Girls Pokini Trip!! Captain Brent…read moreand Captain Jeremy were professional and fun bringing us to all the places to have the BEST experience! They deserve way more stars for putting up with our crazy shenanigans! Thank y'all so much !!

Amazing experience! We thought it might get cancelled due to rain but they left it up to us and we…read morewanted to go out. It's a covered boat so we were dry the whole time and we saw so many dolphin! They got them to surf the wake of the boat and boy was it a show!

All female crew was outstanding!! They were considerate and thoughtful, the sweetest young women…read more They were knowledgeable about dolphins and engaging with customers. Highly recommend and will definitely book with them again.