Such a wonderful salon! I went in there today, 9 month old in tow, and was welcomed right away…read more Everyone was so friendly to both my son and I. Martina gave me a beautiful new haircut, and the price was unbeatable! I'll continue going here even after I move across town!

The people here are so rude. It says walk in welcome but that is obviously not true because when I…read morewent they were so rude and disrespectful. No one should get treat like they treated me. Poor customer service.

This was my first experience and it will not be my last. Molly was excellent. I received a 1 hour…read moreservice. It was totally worth the cost. The office was nice, clean, and inviting. I was given just enough information and then was left alone to relax on a warm massage bed. Already scheduled a follow up.

I was in search of a good place to get my eyebrows done in the Jacksonville area and found Beauty…read moreElements through Facebook recommendations. I'm so very glad I took those recommendations because Renee is one of the nicest and most bubbly people you can meet!!! Not only is she friendly she's also knowledgeable in what she does and will go through the whole process with you. She will do a consultation with you before she even begins. She'll ask what you would like done and give recommendations on what she sees for you. During the process she will tell you exactly what she's doing and she's very thorough at what she does. She also makes sure you're comfortable and you don't really feel the waxing process. She's great at keeping the conversation going and by the time she's done you don't realize you've been with her for a while. I would highly recommend coming here! I love how my eyebrows where shaped! I also got a tinting done and I just love what Renee did! Her prices are very reasonable and she offers other services! You'll find Beauty Elements in the center of the buildings that Google Maps takes you. When you enter you'll hear the chimes they have on their door and will be greeted right away. The first person I met was Midge. She's one of the ladies that works at Beauty Elements and she's very friendly and welcoming. She was also nice enough to offer me something to drink while I waited for Renee. The space they're in is nice and comforting. Again, I highly recommend coming here if you need an eyebrow person!!!

I had a massage here some months ago but they also offer other services. I had my eyebrows done…read morewith Henna tint and a full set of Hybrid eyelashes talk about your "wow" factor! I looked 20 years younger! Sorry I did not take any photos at the time because I was in a hurry that day, but I promise I will next time!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

Amazing service. Wonderful staff. Kaylee is the best! So…read morerelaxing from the moment you walk in the door.

I booked a last minute appointment to prepare for a wedding. Their staff is professional, their…read moreproducts are high-quality, and their services are expansive and affordable. Would recommend!

Nadine is the BEST!!!…read more African-American skin!!! Laser!! I've been going to Zannis(later Rinnova Spa) since before Nadine joined the team. Once Nadine arrived and brought her expertise on Laser hair removal (face) for African-American skin, I immediately saw the best results!!! My family make-up is prone to have the dark brown/black moles, while I go for the laser hair removal(maintenance), I've noticed that the areas Nadine treats do not have the dark spots!!

I was lucky enough to have the Tour of Tuscany package from my son and his girlfriend as a gift and…read morewhat a wonderful day I had! I had a fabulous massage for an hour, probably the best I've ever had, followed by a wonderful facial for another hour. I then had the lunch I chose from the menu I'd been sent prior to my day, followed by a fabulous pedicure and manicure while drinking a mimosa for a further two hours. I was made to feel very special and cared for and couldn't fault my experiences. The spa is wonderful as are all the staff. I have been to the spa before but to have such a wonderful relaxing day was very special. I would highly recommend the spa and will certainly be returning.

I really really liked my stylist and haircut and just everything the quality and the people are…read moregreat

My stylist was Laura Nice , punctual Cleaning and…read moreenvironment She explained to me my whole joinery and every process