The level of care provided at Burbank Manor was exceptional. My mother spent her last year of life…read moreas a resident at the Manor, the staff was diligent at keeping her clean, well fed and monitored. Arlin was communicative, kind and proactive with making sure my mom was comfortable. My mom required the highest level of care, at Burbank Manor she received it!

My dad has been with Burbank Manor for a little over 2 years. They have taken wonderful care of my…read moredad and they are always in contact with me as I live out of state. I have had therapists and home health go in and they have all told me that that is one of the cleanest and friendly places they have been in. The food is home cooked and my dad is always telling me what he had for dinner and how good it was. They always have him well groomed and send me pictures of him during celebrations or if he is getting a spa day. Eveytime I visit I am greeted like family and he is always happy and well cared for. I highly recommend Burbank Manor.

I highly recommend caregiver Asha at Muir Woods. She has a very calm presence and is very patient…read morewhen caring for my husband. I always feel very comfortable leaving him in her care.

My husband has been a resident at Muir Woods Memory Care for almost a year now. The care he…read morereceives is better than I could have imagined. Staff members Jon, Lo, Lea, Asha, Cat, Lupe, Melinda, Lisa and many others are caring and respectful of his needs and those of all the residents. Administrative staff is always available to help as well. I visit a lot and the vibe at this facility is loving and kind. Families feel welcome and there is a great sense of community. My husband is safe, comfortable and content which makes me feel I made the right decision for him to live here. Mary O'Loughlin

My father in law was a generally pleased occupant. I visited he and his wife many times in their…read morelast 3-5 years or so. I shared many meals with them and although they were pleased, I was very disappointed by the quality of the food--really horrible. Also, the limitations on the space allowed are profound. No one person allowed to live in a 2-bedroom apt, no matter their willingness or ability to pay. I have heard good things about their newer assisted living premises, but reviews do not seem to support that impression. I am an old Quaker and AFSC employer and am way disappointed by the above concerns.

My mother lived at Friends House in the assisted living building until she passed in 2020. Although…read moremy mom enjoyed the social activities available to her in the beginning of her stay, she was sadly neglected more and more as she grew more dependent. The staff, for the most part, was insensitive to her needs (often short with her) and one aide grabbed her and caused bruises on her arm. If your parent or loved one is living here be aware and involved with their care (daily visits). Exception...Miguel is a sweetheart and is the one bright light of care and compassion! I want to add that, although we had problems with some staff and admin.... the people who live here are wonderful and the activities are plentiful!!!

My mother has been living independently at Cogir RP for 3 years. During that time we have found…read morethe staff to be friendly and caring, everyone goes out of their way to be helpful. My mother loves the food and I have had several of the Sunday brunches which have been exceptional. The kitchen and serving staff are well trained and competent. Every week Mom plays rummy-cube and bridge and participates in exercise classes, Sunday mystery drives and many other activities. Having moved from another Senior Living facility in Sonoma County, we are very happy with Cogir RP!

My 90 Y.O. mother is there now and our family is moving her ASAP!! If you or your family needs…read moreactual assisted living DO NOT bring them here. The care team is understaffed and under trained so much so I would classify it as negligent. The upper level management has turned over 3 times this year alone and currently there is no one who is truly in charge of running things. The price to stay here is extremely high and the service is worse than a convalescent hospital. I gave this only 1 star because I can't give anything less...but it ranks ZERO

My 90 yr old dad was at Mirabel Lodge when we transferred from a private home assisted living…read moresituation until recently when he took a turn for worse and needed Skilled Nursing. The staff is top notch @ Mirabel, Dee and Lori are so easy to work with in getting things for my dads needs and intake manager Josh goes way beyond the call of duty to insure the safety of the residents there. They were all just evacuated from the recent lightening fire to house in Cloverdale, and i needed to bring Josh some shipped items and found that he not only escorted his people there, but moved into the temp housing to make sure everyone was comfortable and didn't feel misplaced. Dad has dementia and was convinced he was on a cruise while @ Mirabel, and always let us know how happy he was there. Kudos to Mirabel! When allowed Mirabel brings in an assortment of musical entertainment for the people to enjoy.

My sister was at Mirabel Lodge for a year. The facility is clean, caregivers were awesome, and she…read moreloved the food. I would reccomend them highly.

I visit Exceptional Care Home a couple of times a month when my son works there to play piano for…read morethe residents. This home is high quality, and sits in a beautiful setting. The workers always seem competent and attendant to the needs of residents. The residents appear happy. The management strives to arrange for a variety of entertainment selections throughout each month. I would consider this setting for my parents if needed.

Very clean and professional operation. I went up there for my grandmother to take a look. She…read morecouldn't bring herself to move yet, but when she's ready, this will be the spot.

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

If I could give more stars, I would! My husband was recently…read moreenrolled in Primrose Day Club. It has been the most positive experience we've had in the 11 years he has been ill. The staff is always energetic and upbeat. Each member is treated like they are extra special. I just had to express my gratitude. It's nice to see my husband smile again. Thank you, Primrose.

Primrose has the most dedicated, caring staff I have ever seen anywhere - and I've been to over 30…read morefacilities; since I am a vendor (musician) and work full-time last few years performing at over two dozen different locations presently throughout N Ca. The facility is built into fully secured, broad open scenic surroundings that permit comfortable strolling around outdoors. They maintain an amazing activity calendar, with a lot of variety, that includes several different performers throughout each week. When asked for recommendations from family members regarding my observations of the many different locations I spend time in (since there are presently about 6 different memory care facilities right now in my route) I enthusiastically share my impressions of Primrose, and encourage them to explore the organization. Yes, like the other review stated - 5 stars isn't enough.