I've tried to call in a few times to talk to the Sales Rep and get some questions answered. How can…read morethis person never be available? I started looking at other facilities that can meet my needs.

It was a very very difficult decision to make in moving my husband to an assisted living situation,…read moreit almost broke me! Honey, Gabi and the entire team made the transition seamless and loving. The compassion, support and kindness eased my heart. My husband feels at ease with his new living situation...and loves his daily desserts!

Ten months ago, I moved my mom into Vintage Brush Creek. Yes, of course I was initially impressed…read morewith the beauty of the facility, but the staff is what makes this place truly amazing. Although I would love to mention by name all the staff who help my mom beyond their job description, I'm afraid I might leave out someone out who treated her with dignity and made her feel better.. Besides caring for my mom, the staff offers me support and makes me feel welcome whenever I call or come to visit. I'm glad I found a place where genuine compassion and sincere understanding are real.

My father in law was a generally pleased occupant. I visited he and his wife many times in their…read morelast 3-5 years or so. I shared many meals with them and although they were pleased, I was very disappointed by the quality of the food--really horrible. Also, the limitations on the space allowed are profound. No one person allowed to live in a 2-bedroom apt, no matter their willingness or ability to pay. I have heard good things about their newer assisted living premises, but reviews do not seem to support that impression. I am an old Quaker and AFSC employer and am way disappointed by the above concerns.

My mother lived at Friends House in the assisted living building until she passed in 2020. Although…read moremy mom enjoyed the social activities available to her in the beginning of her stay, she was sadly neglected more and more as she grew more dependent. The staff, for the most part, was insensitive to her needs (often short with her) and one aide grabbed her and caused bruises on her arm. If your parent or loved one is living here be aware and involved with their care (daily visits). Exception...Miguel is a sweetheart and is the one bright light of care and compassion! I want to add that, although we had problems with some staff and admin.... the people who live here are wonderful and the activities are plentiful!!!

Good luck if you need a billing statement from this organization. Incredibly disorganized, never…read moreresponded to countless emails or phone calls. Very disappointed - would never recommend to anyone.

My mother in law who just turned 100 years old moved in Brookdale over a year ago now. They have…read morebeen fully staffed since her arrival in February 2023. She is engaged, loved on, and all her need are met daily! The staff is kind, thoughtful and always very helpful. The care staff at Brookdale Chanate is top notch. My mother-in-law now needs memory care, and Wow I'm so impressed with the Clare Bridge team that keep her taken care of, take her out for daily walks, help her engage in sing-a-longs and all together make sure she is living her "best" life!"

my grandmother is so well cared for and I feel very confident that she is well supervised and safe…read morein this environment. I love all the entertainment that comes in throughout the week and how OPEN they are for my grandma to have visitors including her card player friends that stay for a few hours playing cards. The staff is very friendly and the home always seems very very clean.

My grandmother is taken care of at this home and it is by far the best home we have ever found for…read moreher care. She has stayed in a couple of homes as her health has declined and we needed to reevaluate her care and found Wild Rose, we wish we would have found this place to begin with and just had her stay here during the time she needed extra care. Mary the owner is so kind and sweet and the care of all of her residents is her highest priority. Wild Rose feels like a home not an institution, it is lovely and clean and overall simply amazing. I highly recommend Wild Rose to anyone seeking extra help for the elderly loved ones in their lives. And Mary if you ever see this thank you so much for the care you provided for not only our grandmother but for our whole family during her battle with Alzheimer's. Enough thanks can not be given for the exemplary service you and your staff provided.

If I could give more stars, I would! My husband was recently…read moreenrolled in Primrose Day Club. It has been the most positive experience we've had in the 11 years he has been ill. The staff is always energetic and upbeat. Each member is treated like they are extra special. I just had to express my gratitude. It's nice to see my husband smile again. Thank you, Primrose.

Primrose has the most dedicated, caring staff I have ever seen anywhere - and I've been to over 30…read morefacilities; since I am a vendor (musician) and work full-time last few years performing at over two dozen different locations presently throughout N Ca. The facility is built into fully secured, broad open scenic surroundings that permit comfortable strolling around outdoors. They maintain an amazing activity calendar, with a lot of variety, that includes several different performers throughout each week. When asked for recommendations from family members regarding my observations of the many different locations I spend time in (since there are presently about 6 different memory care facilities right now in my route) I enthusiastically share my impressions of Primrose, and encourage them to explore the organization. Yes, like the other review stated - 5 stars isn't enough.

I was told that this lodge when I inquired has younger independent residents; however, they offer…read moreassisted living and memory care. Residents look old in their photographs. I don't get it. My dad is looking for a permanent place to live where they will take care of him no matter what. Do they throw him out on the street when he gets older (which everyone does) or in-firmed by poor health? Very insensitive director I spoke with. Unbelievable!

I just recently returned to Australia after visiting over 30 communities around the USA. Being a…read moreCEO of a Seniors Living company in Australia, we embarked on a learning journey of the offerings in America. I can honestly say that The Terraces memory care at Fountaingrove Lodge was easily the best memory care offering I have seen in my travels. Kelsey Irmer was a wonderful host and the team were outstanding. The person centred approach to the care for residents along with the fun filled activities, ensured the best outcomes for their residents. Well done to the the team at Oakmont, Fountaingrove and The Terraces for a world class offering.

My mom just moved in last month. There are 4 other women who live there. The house is very nice,…read moreclean, all rooms have a private half bath and she loves the food and good care she receives. The administrator pays attention to every detail and we are thrilled that this residential care home is close to my house so i can visit mom whenever i like. We are very happy and would recommend this beautiful home to anyone who is looking for quality care for their mom.

From the owner: We encourage our residents to stay active physically and mentally. To do so we engage in social…read moreactivities indoors and outdoors and special events. Birthdays and all major holidays are celebrated. Books, puzzles, magazines, music, television and mild exercise programs are available for all interested. On occasions outside trips are planned. Services: Three nutritious home cooked meals are served daily, plus snacks. Assistance with personal care in daily routines. Assisted bathing, dressing, eating. Housekeeping & laundry services. Basic hygiene services. Limited transportation to medical appointments. 24-Hour care including health supervision, medication management and bedside care. Routine physical and mental assessment. Enjoyable and suitable activities. Professionally trained, highly qualified and background screened staff. Security systems for 24 hour peace of mind. Affordable prices (call for details)

I can't say enough about the great care my mom received from her caregivers at Right at Home. When…read moreshe recently was hospitalized her caregivers Marie, Kim and Luis all came to visit her along with Carol Brohmer. I know my mom loves her caregivers like they are part of our family. Kathie Monozon

Right at Home has been VERY helpful for us and my 89y.o. legally blind mom who is living in our…read moreattached granny unit. Mom was quite reticent about starting any type of home health but Right at Home has been there for us when we need them and then some! The staff is all very caring and patient. They have flexible scheduling and only a 4hr minimum when they do come for a visit which is great. No weekly or monthly minimums which was very helpful for us. I can highly recommend Right at Home.

My mom was a resident there until her death . The CNA that let my husband and I in her apartment…read more went back and stole jewelry from my mom's dresser. It was a good thing I had done an inventory. Spring Lake did not seal off her room to anyone but her family. When I confronted the Director about the theft, she told me I was upset about my mom's passing. I suggested she look at the log who went in and out of the room. I also told her that I had already notified Santa Rosa police , they took my report seriously. It turned out the CNA that took my Mom's jewelry also stole from others. If you put your parents there , make sure anything of value does not move in with them. Ask them for their policy on what happens when your loved one passes . It's bad enough to have a sudden death of your loved one , you also do not need to have a crime committed against your family .

It is expensive to live here, but if one can afford it, it is full of wonderful features,…read moreespecially the trees, the walking path by the Santa Rosa Creek, the kindness of the staff (several of whom we met that have worked here for over 34 years!), a skilled nursing facility, and the various options for apartments or cottages, many of which look out on to a huge lawn with trees that must be over 100 years old... or so it seems. And flowers planted with blossoms that last. And as you walk around, you may well be accompanied by the songs of birds that are everywhere. Also, if you're happy eating just breakfast and lunch, your monthly allotment will cover that. Dinner on its own uses up the daily points but is abundant, varied, and you can also fill up a container with your favorite things to take home. Why there are not more 5 star review of this amazing, 40 years old place, is really hard to understand. If in doubt, come check it out! :o) That said, there is usually a fairly lengthy waiting list.