I had cv halfshalfs replaced on my car a 2016 ford escape. I picked up my car after they fixed what…read morethey told me needed replacing. I picked it up on wednesday and the car had more noise than when i first left it for repairs. Also my speedometer didnt work my cruise didnt work either anymore, my steering was hard and it sounded like my wheel was fixing to fall off. The pops and noises I took it in for were still there and worse. They told me to take it back in so they could see what happened. They called me and told me that they found a broken wire that was broken while putting the shalf in. But they didnt check the noise on my car cause he said they didnt have time. I told them i was going out of town and i was afraid of the noise that felt like tire was fixing to fall off. Waltrr said that they couldnt check it and i didnt have any option then go out of town in it with fear the wheel would come off. I called them back after i got back from dallas the next week on Thursday and walter said he they didn't have time to fix my car. He said i could take it the next week to get it looked at if i wanted it looked at so i had no choice but make an appointment. Scott was gonna try to fix it then. I had told them i had a doctor appointment the next day and was afraid to drive it but walter didnt care one way or another. I took it to Brownwood Glass and Alignment and they made time to fix it for me and tighten the loose screws the were loose on cv halfshaft. They did not charge me one cent. I know who has my business from now on. I will not be recommending Tran Texas Tires to anyone I know or meet. Look somewhere else ir take a chance on your life. Maybe they will fix your car right.

I bought a new set of tires from Trans Texas Tires. Only a week later while in Dallas, I had a…read moreflat on the freeway. I drove to Discount Tire and had to replace the tire. When I told Trans a Texas what had happened, they refused to reimburse me for my tire because I hadn't kept the ruined tire. I was very unhappy with the service I received. When I called to check on whether I would be reimbursed, no one called me back. This happened 3 times. I'm very disappointed as my husband's business had done business there for 20 years.

My husband and I are extremely pleased in the help we received from Bruner, specifically Kim! This…read morewas our first BRAND NEW car to buy and we did it primarily online! We live 350 miles from the Brownwood area, way up in Amarillo ;) But finding this vehicle on fb marketplace and staying in touch with Kim via phone and email truly helped us! These vehicles are extremely hard to come by, so when I found it available through Facebook marketplace, my husband and I were inquisitive. This vehicle was secured by two other serious buyers so we thought we wouldn't be able to buy it. However, about 5 days later, I received a call from Kim letting me know that it was available! (Little did Kim know that Garrett and I had just returned from a weekend trip to Houston where we planned to buy an SUV but returned home with nothing!) My husband and I did something we've never done before-- we decided to buy a new car, sight unseen, over the phone. In the car market these days, vehicles are hard to find and are selling way over MSRP! Not at Bruner. Bruner Auto Group takes good care of you and reminds you of your hometown! Bruner doesn't throw in expensive dealership fees or packages that you know nothing about or don't plan on using! What you see is what you get! We were delightfully impressed and this has been the best vehicle purchase we've made to date! (And we've made a lot: Hudiburg in OKC, plus many others in Texas and Oklahoma and New Mexico.) The process has been seamless! Thanks, Kim, for driving 250 miles to meet us in Lubbock! Thanks, Kim, for taking such good care of us! And thanks Bruner Auto Group for ordering this '21 Tahoe with the panoramic sunroof for your dealership! We're thankful we found it and you all!

Purchased a GMC Acadia from this dealership. One of the most stress free car purchases I've ever…read morehad. Everyone was so kind and thoughtful. They found the perfect car match for what I wanted. Great test drives on multiple vehicles until finding the right car. Paperwork was easy peezy. Car delivered clean, certified, and out the door without a hitch. A couple of days after my purchase, my salesman sent me a thank you gift of a nice insulated travel mug and chocolate chip cookies that tasted oven fresh. Beat that if you can.

A little over a year ago we purchased a new Kawasaki PRO-FXT-…read morefrom Hill Country Ford in Goldthwaite, Tx, The Kawasaki has been hard to start and has run rough since we purchased it. We have never owned this type of vehicle and therefore, were not aware that this was not the normal level of operation. Because of the aggravation of the level of operation, we had only driven the vehicle for 16 hours when we took it to Hill County for a vehicle recall for a problem unrelated to the poor performance. While checking in to the service department we mentioned the rough performance. When we got the vehicle back amazingly it was running smoothly and a pleasure to drive! Then we received a bill for repair! My husband tried talked to the dealership about expecting us to pay for a problem that had been there since we took ownership. The dealership refused to take responsibility for the issue, telling us it was "bad fuel". The only fuel that has been in the vehicle is the full tank furnished by the dealership when the vehicle was delivered. We felt that the dealership should have been willing to at least share responsibility if not take full responsibility for this repair. We certainly will not be back to that dealership and will share our bad experience with others.

Great dealership! It has a wide variety of vehicles including Kawasaki UTVs and some really unique…read morehunting all terrain vehicles. We bought a Kawasaki Mule and couldn't be happier. Very friendly staff and they made the paperwork easy, which is very unusual these days.

just had my 2011 GMC Sierra Texas edition on and they did a fantastic job. I highly recommend…read morethem.

My truck was there for 6 weeks. 6 weeks! The owner wouldn't answer the phone or return phone…read morecalls from me or my insurance company. I finally went out to the yard and found my car. Absolutely nothing had been done after 6 weeks. Does this guy even know how to deal with insurance companies or order parts? Never again! I took my truck to another body shop in town. They looked at the damage, said they would coordinate with the insurance company, and order the parts. Then I was advised that it would take about a week to finish it up. Wish I had gone to these guys first. I cannot believe that the owner did not even have the common decency to let me know that he had no intention of repairing my truck. I had to give one star in order for the review to post or I would not have given that.

if i could give zero or even minus stars i definitely would. i've been really debating whether to…read morepost this or not but after 28 years a service writer/ service manager in the automotive service industry... i have never ever in my life had such a horrible experience as i had at this repair shop.. from them never once calling to get my pre-authorization for needed repairs.. to them telling me my car was finished two to three times and me picking it up each time only to be stranded each time with the exact same problem that i communicated very well that it needed to go in for...then calling me in the end to tell me it was done and saying i owed $1,000 total... this is on a $300 car.. had i known in advance what it was going to cost to replace parts and labor.. i def.would have declined and went and put that money down on a new vehicle..(which it is the law, that pre-authorization needed to be given by the customer in writing or verbal with exact times and notes logged,in order to proceed in a repair shop) in addition to all of this and him finally getting done with the car.. after lengthy call with my son.. my son had to intervene who is a police officer from colorado when he called he spent some time on the phone with , joseph, the owner, while joseph drops f-bombs ,yelling and cussing, at my son like crazy and him lying and saying that he told me what the estimate/cost was prior to .( the whole conversation was recorded in case we had to go to court )my son was finally able to calm the guy down and try to help him confirm/finish with the overall run-through of diagnostics and repairs over the phone .. (my son used to be a certified mechanic before police officer).. one of the things i want to add is the wife that is in the office was the most unfriendly almost seemingly jealous rude person i've ever dealt with in annny front office.. even the 2 different girls that had to give me rides to get my car and drop it off they even were appalled at the lack of friendliness /rudeness and lack of customer service..so in the end, we got them to write up their parts/ labor warranty on the bill.. for us, but i will definitely not be taking it back there for any warranty work or any other service work and i will warn all others not to take it there just like i was advised, after the fact that i found them ,that i had made the wrong choice to go to them..told to me by many people in the area who have experienced the same problem wth hunt.. (i was new in this town and i didn't know who to take it to to begin with) good news is that i believe i have found a good local repair shop now that i've brought to once since the experience at hunts.. and they have done me right .. very honest thorough professional and fair prices.they got me in quickly , told me what they found was wrong, what the cost was going to be and got my authorization to move forward..and the customer service was top notch . so i'm looking forward to doing business with them instead. like the saying goes people create their own competition .

we were on our way to breckenridge tx. to pick up oat seed and a belt broke on the truck very near…read moregustine tx., i goodled repair shops and found hunt auto repair. we were very blessed that joseph hunt was available and came to our roadside rescue. the belt did break...but it was because the water pump froze up. joseph replaced the water pump and belt in no time at all but we had another problem...a sensor was also broken. due to the belt damaging the sensor as it was wildly flapping before we could quickly stop. joseph made three trips to the auto parts (thank goodness o'reilly in commanche had all the parts) with a can do attitude and confident knowledge. we feel so fortunate to have joseph hunt/hunt auto repair come to our resucue. everything about our repair adventure was very good, we were in good hands, he fixed us up quickly, the cost was very very fair and our seed purchasing trip continued with no great loss of time. no one wants to have a break down...but we are so glad it was near hunt auto repair!!! sincerely, "the littlefields"

My wife's cars rear break was seized on the drum and they had to cut it off which turned a break…read morejob into a two day job. They kept in touch and didn't price gouge me for the hassle of the job.

I called to make an appointment and drove to the shop to locate the shop. I hadn't heard much about…read morethis shop, till I saw the previous YELP review and I arrived to find a nice lady working the phone.. To confirm my appointment, I forgot to get details on brake shoe pad replacement and the safety rules.. I realized the holiday left my budget in a wreck and I was forced to reschedule. I didn't catch the lady's name, yet she was very awesome to talk to, and I mentioned about the Yelp Review so here I am.. I have to save up to get a NEW set of tires, and get an alignment job as budget permits. The Rotors were replaced by the previous owner, and in good shape. Yet as a big guy, the driver side pads were wearing down to the squealers.. I had another local shop swap out the pads I bought, checked the rotors and they were in good shape. One thing to note, CALL the shop for what is required for safety, and have enough funds to cover the cost! Better call this shop and or have a price plan. Most shops want to make sure your vehicle is safe to drive. Please don't cut corners! Make sure you have a budget plan, and funding to cover any needs the technicians may find... Better safe than sorry. I give this shop 5 stars for professional phone skills, and the shop has a nice waiting room.. IMHO.. They are easy to find and nearby some good food places.. KUDOS! I plan to return next year to have my Buick realigned and if possible the REAR brakes checked as well.. THANK YOU! Good Luck! Call ahead or stop by to get a detailed work order on what needs to be done.

Cactus Jack's Auto Repair We were towing our little Casita…read moretravel trailer in an area that is about as far from a Mercedes dealer as you can get in the USA. We stopped briefly at a dollar store to grab a couple of things and the engine started misfiring and the check engine light came on! We were nearly 300 miles from home. Nearly the same from the nearest dealership! But it seemed to be running semi smoothly above 2,000 rpm, so proceed the 20 miles to our next camping destination and take it from there. It was Saturday afternoon. We will get nothing done until Monday, so we might as well relax. Over Sunday, I checked on local auto repair businesses. I found a first choice. Went there Monday morning, first thing. There was a for sale sign up and it was locked up. Came across a second, quite by accident, but their ODBC tester had been stolen. Also the shop was FULL of dust covered cars, just sitting there in various by states of disrepair and disassembly. They recommended that I go to the local O'Rilley's and have them diagnose the problem. He got out his pocket sized tester and informed me there was an ignition problem with the number four cylinder, maybe the plug, maybe the coil, but "Cactus Jack's Auto Repair" had the best ODBC tester in town and they also had a "crackerjack mechanic". I drove over there and met "Kris". I instantly felt a whole lot more hopeful. He got out his big ODBC tester and confirmed that the number four cylinder was the problem. It was at least the plug (I was due for new plugs anyway) and probably the coil too. He said he could have the parts by Tuesday at two. I showed up at the appointed time and two and a half hours later I was back on the road, running like a dream. I experienced only sound, confident, competent, professionalism. I would feel comfortable taking this car, or any other vehicle to Cactus Jack's for ANY mechanical issue. Solid, honest customer service, at its finest. I highly recommend this establishment