My little one saw Erin Gonzalez here for speech therapy for six months. Three-four stars for the…read moretherapy content and one for the billing nonsense at the end. Erin is very sweet with children and kiddo enjoyed the speech therapy. She had a few tips that stuck and my little one's enunciation - which wasn't horrible, but was a bit behind peers - did improve during that time. At the end of six months, based on feedback from kiddo's teacher and some other educational figures, as well as my /grandparents/coparent's perception of moderate improvement, we decided to close out the therapy sessions. Erin looked a bit disappointed when I told her the final date, but was professional enough. She insisted that she would "re-assess" progress during that day's session, instead of going over the usual consonant sounds. She sold it a bit - kept talking about it - and I agreed, thinking it was harmless enough to have a written record of progress. The initial assessment at our first visit had been priced the same as the ensuing therapy sessions, so I wasn't worried about pricing. Erin went over her "re-assessment" of kiddo upon our return. My initial perception was that she showed the need for speech therapy as more extreme than assessed at our first visit. There was a minimal nod in one segment to minor progress. There were multiple areas where the report seemed to show regression. It was a bit alarming and my first thought was that she was far less happy about our quitting than she had expressed. Thinking I might not remember the initial assessment accurately, I compared the two reports when I arrived home. My initial instinct was correct. The second surprise arrived a month or two later. A bill (despite our having paid the usual co-pay at the visit) for THREE TIMES the co-pay. Almost $200. Because Tesoros had billed insurance differently, this "re-assessment" had been assessed differently in connection with our deductible and the insurance wouldn't pay. Calls to Tesoros (it took a week of daily calls to get a person on the line) resulted in a circular explanation of how they bill re-assessments. They couldn't explain why it would *need* to be done on a child's next-to-last visit, or why it was billed at a higher rate and filed with insurance differently than the initial assessment. After months of going back and forth with them, I've reported them to my insurance company's fraud team, paid the bill to avoid a credit report ding, and am reviewing them here. It's left us with a very sour impression of what was, otherwise, quite a harmless and neutral experience.

Christine was just great. Our 3 year old son loved her and has now graduated. She was patient and…read morefun. Our son kept saying he wanted to go to her house. Lol. Front office ran a tight ship too, which was really nice.

We are grateful to have Emily as our child's speech therapist. We were particularly looking for a…read moreprovider with gestalt language processing experience and her knowledge is exceptional in this area. She is helping my child navigate the stages beautifully. It is also priceless to have Emily be neurodiversity affirming in her approach to speech therapy! Emily is professional, on time, and creative with her speech therapy sessions!!!

Wow. We find ourselves saying this a lot about our son's speech now. When we ran into challenges,…read moreEmily continued studying until she found the most effective strategies. She was the perfect teacher, and our son misses not seeing her because she made speech therapy so fun for him. Having Emily come to our home helped us so much with our busy schedules, and we are forever grateful for the speech skills she helped our child develop--skills that will last a lifetime!

My sister in law found this place for my brother who had a stroke recently…read more This place is a non-profit organization who truly cares about people and their futures! I am truly grateful that this place exists. I have heard so many success stories. I have met several clients and their families who's only hope was this facility and they are living happy successful lives as close to normal again as possible!

I am writing this review to help stroke patients and others seeking speech therapy during recovery…read more I originally wrote this review after being dismissed from Austin Speech Lab because I raised concerns about inconsistencies in my treatment, which I will summarize below. However, after I posted the original review, I was contacted by Austin Speech Lab and asked to delete it in exchange for allowing me to continue treatment with a professional therapist for one hour twice a week. Originally, my therapy schedule had been four days a week for three hours. Because I was actively seeking therapy during a critical stage of my stroke recovery, I immediately accepted the offer and deleted the review. The therapy had already been approved and paid for through 5/22/26. The following was the original review that I was asked to delete: "Three weeks ago, I suffered a stroke and began seeking speech therapy as part of my recovery. Because this is a critical time, I was looking for specialized care with experienced professionals who could provide structured and individualized support. I want to share my experience at Austin Speech Lab to help others who are looking for this type of care. I appreciate the opportunity that was provided, but there were several concerns that impacted my recovery. First, I was not aware in advance that the sessions were primarily conducted by graduate students working toward their degrees. While I understand this is part of their training, I expected more direct involvement from licensed and experienced professionals, especially as a stroke and heart attack survivor. At times, it felt like the focus was more on observation and note taking than on my recovery. On a different occasion, while I was taking a test, several students were observing me, which created a lack of privacy. I also had concerns about the accuracy of one of the longer tests. I was informed that I completed it incorrectly, specifically the test where I needed to organize pills in a case. However, after reviewing it with a friend, I confirmed that I had completed it correctly, despite the results indicating otherwise. This raised concerns about how evaluations are conducted and reviewed. Another concern is the constant rotation of graduate students. Working with a different student each day makes it difficult to maintain consistency, which I believe is essential for progress. In some cases, it also felt that certain individuals did not yet have the level of experience needed to properly guide the sessions or address the challenges I am facing. Communication was also a challenge at times. One individual was difficult for me to understand, which made it harder to follow instructions during sessions and impacted the effectiveness of the therapy. The environment was also not conducive to recovery. Some sessions took place in areas such as a kitchen, with people walking around and having side conversations nearby. This made it difficult to focus and showed a lack of attention to creating a proper therapeutic environment. I was expecting a more dedicated and individualized approach to understand my needs, along with detailed evaluations, clear findings, and guidance on next steps from a qualified professional with experience in speech therapy, especially related to stroke recovery. Instead, it often felt that the setup was more focused on student training than on patient centered care. Because of these concerns, I am now applying to another rehabilitation institution where I was assured of working with professionals who provide individualized attention in a quiet and private setting, without unnecessary observers. What frustrates me the most is that Austin Speech Lab was recommended by the hospital, yet the experience did not align with the level of specialized care I needed during such a critical time wasting a valuable time in my recovery."

Great outpatient pediatric clinic! The staff are so kind and professional, they care about the kids…read moreand their individual needs! The owner is so caring and runs a great business. I recommend for your child's therapy needs!

We are hitting the 1 year mark here. My son has been in therapies since 18 months....6.5 yrs now…read more What a team they have here. So impressed. He sees a variety of people (speech, ot, feeding) and they mix it up a bit. they embrace seeing the kiddos when they are disregulated and help you work through it. we've been elsewhere and told....let us know when he's ready to work. feels like a partnership. big growth year for him! at school we were able to take a bunch of goals off his iep since he met them already. i credit the work at ACS for getting him to those goals. we still have a long journey but wow the progress, the people, the kindness, and the care. our family feels supported. (my daughter is dying to go to therapy with brother...it's that awesome!) thank you ACS!

This place has been an absolute blessing for our family! I cannot express the gratitude I have for…read moreeach ther working with our toddler with love and professionalism. Down to the welcoming and AMAZING receptionists that move mountains to get our girl last minute appts and deals with insurance. This place cares and it shows!

We have had a wonderful experience at CTG. My kiddo received multiple discipline services for over…read morea year. This practice is really the perfect mixture of clinical and boutique service. We've come leaps and bounds since services. I'm a huge advocate of early intervention and can't recommend an evaluation enough. The only reason they don't have 5 stars is just younger therapists that may lack some wisdom in some cases. But certainly not always.

We came by here for a tour and to see what this place was like for my child. We always want to see…read morehow my kid vibes with each place. We toured on a Friday so we didnt see but one child there. They do m-th at the center and Fridays they drive to your house and do the session at your home. Sounds amazing! I loved the girl I spoke to. I really would have looked into this place further if it wasnt at minimum 32 minutes away from my house - probably an hour during peak traffic - all the way back to RR/Gtown area. I also discovered the sessions are only 4 hours total. This would significantly decrease the amount of time she got weekly and it just wasn't going to work for our schedule. In addition, they charge you for every mile of a certain # for the Fridays that an RBT or BCBA drives to your house, plus whatever fees were involved. Speaking of fees, they wanted $300 to start therapy here, something they said they don't bill to insurance. This was just not going to work for us but i'm sure it is an amazing facility for those it is a better fit for.

Hello All, Building…read moreBlocs is really playing a very important role in our life. I have twins of 4 years old, and they both are diagnosed as Autism. they were a delay in communication and always used single word till the age of 4. From October 2018 we were a part of Building Blocs, and we started Speech Therapy for my girls with Ms. Laura and Ms. Erin. Really, they both are awesome and now we are feeling the improvements slowly with our kid's communication. Their eye contacts improved, they started using sentences. I am really happy to see the improvements. We decided to start ABA Therapy for our kids in Building Blocs, from mid of February the services will get a start. We are so excited about that. The services in front desk and the with insurance are awesome. Actually, I was worried when we started the ABA assessment because I thought the waiting list will be long. But, the team really supported us and the service will start soon. I strongly Recommend Building Blocs. Thanks, Gayathri

Holly Leoni at Austin Area Speech and Language Services was wonderful to work with. Levi felt…read morecomfortable with her right away and genuinely enjoyed his time in sessions. She not only engaged him in a fun, supportive way, but also gave me practical tips to help expand his language and encourage more speaking at home. Overall, it was a great experience and I'm very grateful for her help.

My son saw Susanne for about 2 years to help with his speech development after he stopped sucking…read morehis thumb. Honestly, cannot say enough good things about her. She made sure that we had the info we needed to work with him at home, and worked with his teacher so that he could get additional support in his classroom. She always went above and beyond, and was such an amazing support and resource for us during some challenging times and transitions. My son formed a genuine bond with her, and he actually teared up when he "graduated"! You can really tell she cares about the kids she helps! She is so knowledgeable and warm - it is rare to find someone who is experienced, excellent at what they do, and still can make your kid laugh and enjoy the session! She helped build my sons confidence and we are so grateful to her for all her care and consideration! She is AMAZING!!

Repeat customer: After a break we noticed a few things cropping up that seemed more than just "he…read morewill figure it out" so we are back to Capital Area Speech for insights. They are responsive via email, detailed, and specific. Love it.

The therapist work their own hours and I think they just share the staff for our OT therapists…read moreMegan she is great the office front staff is just ok but not coming here for front staff so I'm giving my therapist 5 star. My kid has mild behavior issue and just coke here to have therapist work with him

This location moved up north more. Love this place for…read morelittles! I take my 14m old here often and she has a blast. Safe indoor play place to explore and get more confident, spend time socializing and they even have art/music activity classes for kids and parents night out! Definitely recommend getting a membership for the really hot/cold days The sensory room is my favorite

I don't have personal experience with the pediatric therapy, but I've heard great things from…read morefriends! I took my 18 month old just for the open play, and he had a blast! I would go back if it was cheaper, but there was just not much to do for $15. Definitely geared more towards younger children! The dark room with the light up activities was a cool feature too! Staff in the lobby were super kind and helpful! Also loved how they had a full changing table in the bathrooms with lots of extra wipes and essentials!