I chose Pecan Tree Dental because of it's great reviews, and I'm glad that I did so. Dr Smith and…read morehis staff are so friendly, and thorough (but not expensive). Everything from the Facility design, waiting room, free bottled water, surplus of reading material, and ceiling mounted television screens (for when you are in the chair), are a class act. The friendliness and amenities take the edge of the anxiety of seeing a dentist. Joe Novack

Stephanie, the dental hygienist who cleaned my teeth today and on my last visit six months ago, is…read moreextremely professional and does an outstanding job with my teeth. She leaves my mouth feeling fresh and clean and has the best bedside manners, giving good advice and listening carefully to her patients.

Started going here about 4 years ago. Very honest dds. Came to him for second opinion and found out…read moredidn't need half the work another dds said needed to be done. Very friendly and professional

From the owner: All aspects of family dentistry. We pride ourselves in patient comfort and satisfaction. We…read moreprovide only the best and most current materials and treatments to our patients. We have the best patients on the planet!

I love this guy. I am getting older and do not want someone staring at me while I am staring at…read morethem while they pull a tooth. Dr Thad Taylor is awesome, efficient and easy to get along with. The implants he does are easy and too the point.. The sleep meds he uses go away within an hour of him completing the surgery. My wife has NO issues with him or his staff, this says a lot - she hates all dr.s and dentists even more, except for this guy. Dr. Thad Taylor is a number 1 great dentist, and I would like to see everyone who needs this service to contact him first, and get the easy way out.

The customer service was not as friendly, Dr walked out without answering all my questions and…read moreassistants gave no explanation or reasoning to procedures and options available to help me. As well as made the entire process seem rushed.

10 outta 10. From the very 1st exam until my actual surgery great service. My actual surgent called…read moreme on a Friday night just to make sure I was good. A quick call from the actual Dr and not some random outsourced service. Just a great all around experience under painful circumstances.

Oral exam was thorough and painless. Great explanation and explanation of findings. Doctor was…read moreprofessional and pleasant.

My decision to use Aspen Dental has been nothing short of amazing. Today I am quite literally a…read morethousand miles from my home and had an aesthetically compromising problem with my front tooth. I walked in to the local Aspen Dental in Grand Prairie and right from the start I was greeted the manager David responded quickly with Yes, they would help me. Riri was also helpful and reassuring. I did not believe my previous experiences with Aspen could be matched, my experience had been unparalleled great service but today was beyond and totally unexpected I am forever grateful for their help and quality of service and work. I can not say enough good things about today and my experience other than thanks a million! With a big million dolllar Smile

First, I thought everyone was nice and friendly. However, that wasnt enough to make this a good…read moreexperience. I setup an appt for my annual cleaning/exam that is covered by my insurance. When i left put of there nearly 2 hours later my teeth were no cleaner than i arrived. The whole experience felt like something until I remembered exactly what it was, it was just like those door to door hustlers trying to sell you solar, roofs, windows, projects to lowet your electricity, and they keep on about how badly you need this or that when reallu all ypu really wanted was to address 1 little thing. After they write everything up they you gotta have you sit down with like person #5, and they go over their financing plan and and you to sign off on the agreement so they can get you in the schedule for all these services. Mine came out to like $7000 or $8000. One service was gonna cost between $200-400 and it needed to be done every 3 months for the rest of my life they said. Im not a dentist so maybe they were spot on with everything but it didnt feel like going to the dentist and i felt like I was getting suckered. Used a half day of vacation and got nothing accomplished

Best dentist ever!! Was nervous to try a new dentist after moving here but the doctors were very…read morekind and comforting. They made sure that I was okay and all times and communicated everything thing. Amazing people, 10/10!!!

Amazing customer service. Overall everyone is amazing!! Once you walk in, you feel welcome. Super…read morefast and honestly, I never feel robbed in that place. I know dental places are expensive, but they'll work with you and the prices are the best. Thank you guys for all you do!

Place have horrible customer service. Impossible to make an…read moreappointment . Front desk is unprofessional and have no idea how to work with insurance company. Had to call it myself and figure it out. Also heard from other customer.they work not even good. I would stay away from that place.

Staff is friendly and informative. I didn't have to wait very long. I'm looking forward to my…read morefollow up appointment to discuss my treatment. Dr Wiesse is very thorough and explained everything to my satisfaction. I really appreciate having someone willing to do that. Gina really took the time to listen to my needs and together she and Dr Wiesse addresses all of my concerns.

Very professional, friendly team. Clean, large, modern…read morefacility No long waiting, appointment was right on time Highly recommend

Went in for what I thought was Botox from a TMJ specialist who was already treating me to get…read moreanother evaluation and NO BOTOX and get charged $598. FOR WHAT? I ALREADY HAD AN EVALUATION. Sorry mother #%%! You want me to relax and try not to stress so much then how about you A holes stop ripping ppl off?! I am not an extreme case! I have no pain, my jaw doesn't lock up. I clench, so all this other bs is just that, BS! I'm not going back! Fool me once but not twice!

Very rude staff. We went in for an extraction consult. We had the appt scheduled for weeks and at…read morethe last minute they called and tried to reschedule the appt for the only date I had already said I couldn't do, stating the Dr wasn't coming in and didn't have to if he doesn't want to. I had already paid $1500 and the receptionist rudely said I'll refund your money without a care in the world. Then refunded at over $100 less then it should be. The office is run down and staff is rude. Thankfully I found somewhere nicer at less the cost. I WOULD DEFINITELY NOT RECOMMEND THIS PLACE!!!

So far the experience has been horrible.....and I have not even seen the doctor yet, but its not…read morefor the lack of trying. The staff as great. All of them were exceedingly polite and helpful. One of them even gave me a small bottle of water. The issue is that the doctor no showed the appointment. My appointment was at 1430 and I was there a few min early. I was sitting in the waiting room for a good half hour before I was called up to fill out paperwork and then I was lead back to the waiting room. I gave the doc till 1605 and then I bailed. I told various staff members that I was leaving and all were very apologetic and understanding. Oddly, none of them seemed in the least bit surprised which leads me to believe this is far from the first time this happened. Doctors seem to think their time is very valuable and that our time is not. I wonder if I can charge him a no show fee?

I brought my 95yr old father to see Dr. Shroyer after a recommendation from his Dentist. After…read moreXray's and getting into the room with him, he questioned who, and why he were told to see him. We were told he had an abscess tooth. But Dr. Shroyer said it was at cavity stage. Then he said to me, if that was my father, and being 95, he would NOT have this tooth pulled. It didn't bother my father, pain wise. So of course he left it up to us. But I thought it would be crazy to put him through that if he didn't have too. So to make a long story longer. We made an appointment, took his time, only to leave with only Xray's is a testament to this guy's moral standards. I would expect most would go ahead and pull it, bill him, and send him on his way. But not him. So.... not that you want to line up to have oral surgery. But if I did I would certainly trust Dr. Shroyer to do the work. Need more honest doctor's like him out there. So we left and the first thing Dad said was, I'm changing Dentists. Hahaha.... If we need to Dad, we can.