DO NOT DO BUSINESS HERE! They are screwing over their customers!…read more We've been box holders there since the business opened in 2014 and today we got notice that the business will close the doors "for good on December 20, 2025.  It is not even possible to change your address in less than 30 days, magazine subscriptions (yes, we still have those) require 60 days.  If you ship something here you will NOT be able to count on them to track it or deal with claims! When I inquired about what would happen to the mail, I was told by Zaid Santiago, one of the owners and the person usually on site, that the mail would be returned to sender.  So, that screws us for Christmas deliveries and such - I have no doubt that all of our deliveries after mid-December will be lost. Finally, I asked Mr. Santiago what happens to the annual box fee we paid through July 31, 2026, and he robotically quoted "paragraph 10 of our contract" and informed me that there will be no refund. Rip Off City!

Do not ship from here they will loose your package and then blame the carrier and do nothing about…read moreit When you ask for a refund will tell you to leave and point to a sign on the counter that says they aren't responsible for the package once it leaves there store even if the store allowed it to be picked up by the wrong carrier. The young man who helped me should be fired he was rude and not polite at all.

I was in and out in less than 2 minutes! Service was…read morefriendly and efficient!! Although Malia was the only person there at the time she friendly accommodating and efficient! Love It!

Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

I found the owner Anna, to be professional, a good communicator and flexible with her service…read moreofferings. I unfortunately had to delay using her services due to an unforeseen circumstance. Once I m able to move forward, I plan to use AJ Mobile Notary Services.

Timely, professional, and simple pricing. Thank you! We'll use you again if the need arises.read more

I rarely have ever seen an independent depot for mail/notary and other services. Ms. Linda took…read morecare of everything we needed in a flash, for a lower rate than other businesses I had spoken to! I would choose this spot over others and as a newcomer to Salem, I can say this will likely be a frequent stop for me!

Covid Safety Warning: one employee who works out front does not wear a mask and they do not seem to…read morelimit the number of customers in the very small store front. They are extremely slow so you'll be there a while in a risky situation. While I like to support the mom and pop stores, this is unacceptable so I won't be back.

Efficient, helpful, and convenient - exactly what is needed from a shipping store…read more Expect a line during the holiday gifting season, but they move it pretty quickly. They have office and packing supplies, print and copy services, Amazon return services, and secure post boxes. Rates are comparable to their competitor down the street, but in my experience, UPS usually doesn't surprise you with outlandish weight adjustments. The only downside is that they're located in a busy retail plaza with a congested parking lot.

I always get such fast and courteous service here! The lines if there are any move very quickly and…read moreI'm always greeted directly as I walk in the door ...even if the people working are helping others , I feel acknowledged .This is my UPS of choice in Oregon. Keep up the good work!

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.

Thomas is excellent. I represent a Florida based title agency and called him two days before an…read moreimportant commercial loan closing, having not known him previously. Thomas quickly responded to my request and jumped through burning hoops to accommodate my needs on a particularly demanding deal. He is articulate and didn't miss a single one of my calls, despite the time difference. I would recommend Thomas to anyone for any type of signing. Prices are reasonable and the services are excellent. Jonathan Loew, President Loew and Loew

From the owner: Notarize Northwest is a remote online notary service and loan signing agency. Certified by the…read moreState of Oregon, we can provide notarizations for signers anywhere in the world. Due to COVID, we are not conducting in-person notarizations unless they are for a Loan Signing. Please visit the website for more details.