My experience at Aspen Dental was deeply unsettling and unprofessional from start to finish. I…read moreinitially felt encouraged when the dentist entered, but communication quickly became difficult. There was no meaningful discussion of my dental history, and I struggled to follow what was being said. Only two questions were directed to me; the rest felt like commentary at me rather than a conversation with me. During the exam, the dentist stated that one of my teeth needed to be removed and possibly treated with a root canal. It soon became clear she was referring to my front tooth, which I had already repaired last summer after an injury. Once I explained this, she abruptly changed her assessment and said it was healing. That sudden contradiction raised serious concerns about the accuracy of the exam. I then accompanied my daughter to her appointment, as we were told our consultations would be done together--something that immediately felt inappropriate. During my daughter's cleaning, the hygienist repeatedly referenced my "diseased mouth" while instructing my 19‑year‑old daughter, saying things like, "You need to floss every morning and night or you'll end up like your mom." This was humiliating, unprofessional, and completely unacceptable. When the dentist examined my daughter, she recommended extracting all four wisdom teeth, despite the fact that my daughter has had them for nearly five years with no issues, and two prior dental offices had confirmed they did not need to be removed. The eagerness to recommend extensive treatment without clear justification was alarming. The consultation process was equally concerning. None of the clinical staff reviewed the treatment plans. Instead, a young staff member--who appeared unfamiliar with how to properly explain procedures or insurance coverage--presented the plans. My estimated out‑of‑pocket cost was over $11,000, with insurance covering only $2,000. After briefly speaking with a hygienist, a few items were removed, bringing it down to $10,000. My daughter's proposed treatment exceeded $6,000, despite her having had only two cavities in her entire life. When I asked basic questions--what insurance covered, why certain procedures weren't covered, or whether I could proceed only with insurance‑approved care--I received vague, unclear answers. I was repeatedly told this was "necessary treatment" and that my "disease" would worsen without it. The use of fear and shame to pressure acceptance of costly treatment felt predatory. This experience was especially upsetting because I had called three times beforehand to confirm I would be receiving a routine new‑patient cleaning and establishing care. I had no prior concerns before switching providers due solely to an insurance change. After leaving, I contacted my former dental office. They did recommend some work, but nothing remotely close to what Aspen Dental proposed, and she confirmed that most of the legitimate treatment would be covered by insurance. This was, without question, the worst dental experience I have ever had. Based on my experience, Aspen Dental appears to prioritize profit over patient care, education, and ethics. I will absolutely be sharing this experience so others can make informed decisions.

This is my first ever time leaving a yelp review and if I could rate 0 stars I would. I had to get…read moremy wisdom teeth removed and it ended up being the worst medical experience of my life. It all began with the quote they gave me, four wisdom teeth had to be taken out and I had a few cavities that needed to be taken care of as well. It ended up being 6 grand total before my insurance covered half of it. They had gone over a "payment plan" with me and I left with an immediately maxed out credit card they had issued me with an insanely high interest rate because I could only afford a couple hundred dollars a month. On top of that the process for making my payments every month is extremely difficult and not user friendly at all. Finances aside I had gone in for my first few appointments for my cavities and had noticed all the dental equipment looked really outdated/rusted but hey I'm 21 years old and hadn't been to a dentist in years so I overlooked it and tried to not worry about it. Going in for my wisdom tooth removal I was expecting a call a day or two before on how to prepare for the surgery and complete sedation, a call that never arrived. I had to do my own research on how to prep for this because I've never had surgery before. I had gone in for my surgery very nervous and was met with the front desk lady immediately getting frustrated with me that I had driven myself. When I had explained to her that my ride home couldn't be there until I needed to be picked up due to an emergency that came up, the lady had gotten quite mad at me and told me it was basic surgery protocol to have my ride in the office before we could start. I understand having to follow protocol but wished I was informed of this the day before rather than right before I went in. At this point I'm sobbing in the lobby trying to get someone there before I lost my appointment. The entire office was ignoring that this was happening and treating me like I was throwing a tantrum rather than experiencing a full blown anxiety attack. When I had a ride lined up I was taken back to the room where I was going to be put under, still sobbing btw because I wasn't comfortable getting surgery in an office that wasn't treating me like a human being. After a few minutes the same front desk lady had came back to inform the surgeon that my dad was in the office, he wasn't, my dad lives 10 hours away from me and the man they were referring to was my aunt by marriages father who had to be called in last minute due to the negligence of the front desk. As they were prepping me the oral surgeon had informed me they were going to leave a part of my tooth in "and it probably won't cause any problems down the line" this was told to me probably less than a minute before they had put my iv in to fully sedate me. In terms of the actual surgery healing I'll give credit where credit is due because I healed up great, or so I thought until recently I had started to feel the LEFT OVER TOOTH PIECE COMING IN THROUGH MY GUMS. So now I'm left with a fully maxed out medical credit card with 3 grand of high interest debt and a tooth piece still left in there that I'm hoping I don't have to have removed by aspen dental because I never want to step foot in that office again. Matter of fact I will never step foot in the Panda Express it's attached to either. As a young person who hadn't gone to the dentist in years due to not having the money for it/being scared of the dentist in general this experience has just confirmed all of my prior fears. Moral of the story is if a dentist is charging you an egregious amount of money to have oral surgery in an office attached to a Panda Express, RUN. If I had the money I'd be suing but I don't so here I am writing this yelp review hoping someone will see it and go elsewhere. I hope this establishment fails and the front desk lady gets a new job where she's not allowed to interact with people.

My wife was able to get immediate medical attention to a dental need. Great service, wonderful…read moreoffices.

From the owner: Are you tired of having to travel to different practices for specific dental treatments? Here at…read moreEvans Street Dental, our dentist in McMinnville offers a wide range of services in-office, allowing us to provide most of the care your smile needs in one convenient location. We pride ourselves on keeping our treatments as pain-free as possible; in fact, many of our patients don’t even need sedation to remain comfortable during their appointments. On top of that, we offer early and late hours, which makes it easier to fit important dental treatments into your schedule. If you’re ready to set up your first appointment at Evans Street Dental, give us a call today!

Dr. Marcoullier has seen our family through SO much over the 10+ years we've been her patients…read more She has great rapport - comments we have heard from other dental professionals regarding her excellent reputation bring us pride and peace of mind. Dr. Marcoullier pays great attention to detail from start to finish and truly cares about her patients. We have always appreciated the friendly smiles and warm and welcoming attitude of her entire staff!

If you want your cavities to continue to fail and fall out this is your place. The receptionist was…read morenice enough; however, she INAPPROPRIATELY inserted herself into private legal matters with the other parent by making comments on dental care after speaking to other parent, which she had no business doing as she had no idea what the judge signed court documents ordered regarding other parent and dental care. For this reasons we switched dentists and will never go back .

TERRIBLE billing and customer service! I waited some time before posting this as I really treasure…read moreour local small businesses but the experience I had here is horrible. Not only did my insurance not get done properly and I was almost charged much more then I should have been but my previous medical records were never obtained even though I had asked for them to be and checked with them three times. when I told Wendy the office manager we were going else where she was completely unbothered and rude honestly. I have told others to check their bills and EOB statements because of the possible overcharging and YES they were also overcharged! They have lost 8 patients SO FAR over this and it is tragic because the doctor seems great! I hope they can fix this office management!

I loved this office in the beginning but there is a big problem with their procedures on getting…read morepre authorization for treatment. Dr. Nelson stated last year that I needed a new crown to replace an old one. At that time I was told they would check with my insurance for co-pay etc. I had appointments subsequently and asked what was going on with the status of the crown; same answer they were "checking " authorization. Fast forward to 2022. I had called the office consistently asking for a status. Then it was revealed they use a third party to process claims. I was frustrated and they then said I could call, but why should I do that? My insurance coverage is clear and I never had a problem with billing etc. At Dr. Nelson's recommendation I recently went to an endodontist for a root canal. No problem there with checking and billing; all done promptly. The office personnel got tired of my constant calls and they arbitrarily dismissed me as a patient. Completely out of line, unprofessional and quite frankly the lengthy time I had to wait for a response to the crown is, well I'd say is professional disregard.

Dr. Wylie is such an intentional and caring professional, who takes his time and provides thorough…read morecare. I have moved away from McMinnville and saw a new dentist; this dentist did not provide the same level of care as Dr. Wylie, so I called to get his feedback on what the new dentist recommended (3 fillings and an intensive cleaning). Dr. Wylie reviewed my new x-rays and called me on the phone to help me navigate my new care options. He even did research and provided me with other dental options in my area, which was so considerate of him! Thank you Dr. Wylie!! I miss coming to your practice, and appreciate all your help!

From the owner: Our goal is to provide our patients with quality, comfortable dental care so that they can obtain…read moreand maintain optimal dental health. To this end, we offer a full range of dental services for both children and adults. From explaining treatment options, to providing care, to working with patient finances & insurance, we do all we can to help you have a pleasant experience.

What a great place! 2 years ago a filling came out, ( one that was put in 20+ years ago by Navy),…read moreDr. Brian Bomberger got me in, put a temp crown on and ordered gold crown within a couple hours. Just the other week, a crown fell out, called and within a hour he reinstalled it and I was on my way. I do not like Dentists, (not the person, the profession), but Dr. Brian Bomberger and his staff makes it a little less nerve wrecking.

Home Town Dental is great. My whole family gets our dental work done here. Great people, great…read moretreatment!

I reported this incident to my insurance company, warning them not to accept any charges PAST the…read more"work" that was already done on me, because I was not going back, ever, so there should be no other charges--I really didn't need my insurance to do anything but recommend a new provider to me (which they did) but they took it there--AND GENTLE DENTAL TOLD THEM I LEFT HAPPY! Does my review here scream HAPPY!? They also wanted me to come back... Ooooh no, oh HELL No. NO!

I have done a variety of dental work with them. Their staff is always friendly and efficient. I…read morehad an issue with a crown and my temporary one kept falling off. I had done a review for them on Google but wanted to do one on here for today. Jaqualine for my dental cleaning, Jenny, Dr. Mack, and Trish were great at helping me get my new crown installed and making it a pleasant experience They really want you to be proud of how you take care of your teeth. Not sure why they had less than 5-star reviews. They are very busy, so you do need to plan ahead.