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    Home Town Dental

    5.0 (2 reviews)
    Closed 7:00 am - 2:00 pm

    Services - Home Town Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Home Town Dental Photos

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    12 years ago

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    9 years ago

    Home Town Dental is great. My whole family gets our dental work done here. Great people, great treatment!

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    Judd Melinda DDS

    Judd Melinda DDS

    3.9
    (7 reviews)
    1.4 mi

    Dr Judd's new office Copper Dental is immaculate as always and absolutely beautiful. The entire…read morestaff is caring sensitive and professional, but feel like family. Dr Judd is incredible. She is gentle and thorough and, unlike other dentists we've dealt with recently, is conservative in her approach. She does what needs to be done, and doesn't do extravagant unnecessary work. We love this office so much, we made appointments knowing we were traveling from Arizona. Can't say enough good

    I have been a patient for many years. Treatment was good and I enjoyed the dogs in the facility…read more(open mouths and pet hair questionable), however, recently I was surprised that I needed 3 crowns replaced ASAP. I knew I was running low on insurance money and asked them to Preauthorize the cost (as they always do). I reiterated that I was not interested in paying out of pocket (never will) and would wait for my new annual insurance benefits if necessary (October). They told me I was good for 2 of the 3 crowns so I scheduled the work. All went well then BOOM.....An $865 bill; that second crown was too much; I was out of insurance funds and the rest was my responsibility. I explained that (as always), they had pre authorized the costs, how could this happen? I was told it was my responsibility to check my insurance, not theirs and payment was due. They are right.....it is my responsibility but they told me they had checked, that 2 crowns were good to go.....and I trusted them. Sadly, they offered no further input and I owe them $865, which I will pay. I have changed dentist as I need to trust what I am told....and a good service provider should know when they have made a mistake and admit it. My message to you....do not trust everything they say and watch the pet hair!

    James B Nelson, DDS - Advanced Smile Design

    James B Nelson, DDS - Advanced Smile Design

    3.8
    (9 reviews)
    2.5 mi

    TERRIBLE billing and customer service! I waited some time before posting this as I really treasure…read moreour local small businesses but the experience I had here is horrible. Not only did my insurance not get done properly and I was almost charged much more then I should have been but my previous medical records were never obtained even though I had asked for them to be and checked with them three times. when I told Wendy the office manager we were going else where she was completely unbothered and rude honestly. I have told others to check their bills and EOB statements because of the possible overcharging and YES they were also overcharged! They have lost 8 patients SO FAR over this and it is tragic because the doctor seems great! I hope they can fix this office management!

    I loved this office in the beginning but there is a big problem with their procedures on getting…read morepre authorization for treatment. Dr. Nelson stated last year that I needed a new crown to replace an old one. At that time I was told they would check with my insurance for co-pay etc. I had appointments subsequently and asked what was going on with the status of the crown; same answer they were "checking " authorization. Fast forward to 2022. I had called the office consistently asking for a status. Then it was revealed they use a third party to process claims. I was frustrated and they then said I could call, but why should I do that? My insurance coverage is clear and I never had a problem with billing etc. At Dr. Nelson's recommendation I recently went to an endodontist for a root canal. No problem there with checking and billing; all done promptly. The office personnel got tired of my constant calls and they arbitrarily dismissed me as a patient. Completely out of line, unprofessional and quite frankly the lengthy time I had to wait for a response to the crown is, well I'd say is professional disregard.

    Photos
    James B Nelson, DDS - Advanced Smile Design
    Pearly white smile that Dr Nelson and his team provide
    Pearly white smile that Dr Nelson and his team provide
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    Home Town Dental - generaldentistry - Updated August 2026

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