The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

Showed up for our first appointment. Jordon was not real friendly at all he had forgotten to put my…read moreappointment into his computer. . Was a little late for our second appointment. Have epilepsy. Jordon threw a fit saying not sure if he can see me. Dr Wally is really nice and friendly. Great appointment. Jordon the front desk agent made an appointment without me confirming it. It was at 8:00. I told them I don't drive until 10:00 because I have had seizures while driving before so I take my meds at 8;00 to make sure it's 100% safe. Called me. I was confused. On Friday I confirmed my appointment on Monday. Jordon who has been rude to me every time we have talked. I confirmed our appointment Friday but called and Gave me a personal reminder about my appointment. I was with my mother in law who has Alzheimer's who fell at her caregiving facility and was at the Hospital picking her up. That is unacceptable to call me on a SUNDAY for an appointment I confirmed on Friday. A personal reminder on a Sunday ? They called me and my wife Monday morning and I was sleeping in. They called my wife who was at work. I would have gone but still very upset about Sunday. I have epilepsy with a memory problem. I came in a day early for my second appointment. Jordan not considerate about my condition. The appointment was at 11:00 but handed me a card saying 10:40. He didn't explain why or if it's okay with me. He stormed off as usual. Never ever nice or treat me with respect ever.....

My visit to Cloud 9 dental was excellent, my Hygienist Teresa was outstanding, very gentle and…read morefriendly. One of the best experiences I've had in years. Jack Wynne

Theresa was my hygienist and I hope to have her help me every time. She was awesome, downright…read moresurgical with that water cooled ultrasonic scaler. I sometimes forgot she was using that vs the hand pick method. That tool can be painful in the wrong hands but she did a first rate job and I could tell she really cared that the cleaning was done correctly. She took the time to make sure all my teeth were clean of tarter. The whole staff is very friendly and I'm glad to be going there.

I am a veteran and I have an ulcer in my mouth and V2 dentistry was good at first they were…read moreaggressive with the laser treatments but after a few weeks they just got slack and I've been in so much pain All they've given me is lidocaine gel which I go through faster than toilet paper only works for 15 minutes at a time so I've been living in excruciating pain all because they don't want me to come in all the time for laser treatments so I don't know they've really left me in a lurch I'm literally in pain 24/7 and they know it and they don't act like they even want to help anymore.

My experience with V dental has always been great! They are always friendly, kind and realistic…read moreabout what needs to be done to keep things healthy without going overboard. Before finding them I had some very unrealistic and expensive things told to me about what needed to be done in my mouth. As a senior I have appreciated their reasonable approach.

What a great place! 2 years ago a filling came out, ( one that was put in 20+ years ago by Navy),…read moreDr. Brian Bomberger got me in, put a temp crown on and ordered gold crown within a couple hours. Just the other week, a crown fell out, called and within a hour he reinstalled it and I was on my way. I do not like Dentists, (not the person, the profession), but Dr. Brian Bomberger and his staff makes it a little less nerve wrecking.

Home Town Dental is great. My whole family gets our dental work done here. Great people, great…read moretreatment!

My wife and I both really like Carlton Dental. Dr G is great and Crissy is quite possibly the…read morefinest dental Hygienist on the planet. Professionalism is rampant in the office which we appreciate. I would highly recommend Carlton Dental and Crissy!

Having had traveled for years and seeing a polethera of dentists, some just didn't stack up…read more Carlton Dental's staff is sweet and knowledgable from the receptionists to the kind and gentle staff. I am incredibly happy that I found this group. Bryant Zollinger, DDS worked his magic on my not-so-perfect teeth and was genuine, thorough and let me know precisely what was happening along the way. After having negative experiences with other dentists, Carlton Dental is getting high marks in my book and I would recommend them to anyone.

TERRIBLE billing and customer service! I waited some time before posting this as I really treasure…read moreour local small businesses but the experience I had here is horrible. Not only did my insurance not get done properly and I was almost charged much more then I should have been but my previous medical records were never obtained even though I had asked for them to be and checked with them three times. when I told Wendy the office manager we were going else where she was completely unbothered and rude honestly. I have told others to check their bills and EOB statements because of the possible overcharging and YES they were also overcharged! They have lost 8 patients SO FAR over this and it is tragic because the doctor seems great! I hope they can fix this office management!

I loved this office in the beginning but there is a big problem with their procedures on getting…read morepre authorization for treatment. Dr. Nelson stated last year that I needed a new crown to replace an old one. At that time I was told they would check with my insurance for co-pay etc. I had appointments subsequently and asked what was going on with the status of the crown; same answer they were "checking " authorization. Fast forward to 2022. I had called the office consistently asking for a status. Then it was revealed they use a third party to process claims. I was frustrated and they then said I could call, but why should I do that? My insurance coverage is clear and I never had a problem with billing etc. At Dr. Nelson's recommendation I recently went to an endodontist for a root canal. No problem there with checking and billing; all done promptly. The office personnel got tired of my constant calls and they arbitrarily dismissed me as a patient. Completely out of line, unprofessional and quite frankly the lengthy time I had to wait for a response to the crown is, well I'd say is professional disregard.

After posting my original review, I was contacted by the office manager, Randi, who took the time…read moreto listen and address my concerns. While I still ended up paying the bill, I do appreciate that she reached out to make things right. I understand that everyone has bad days, and I respect that the office acknowledged the issue and followed up personally. That kind of communication does matter, and I'm thankful for the conversation and the professionalism shown afterward.

I am so grateful that I found this dental office. I was going to one in Newport that was very nice…read moreas well but the drive was just really far and kind of exhausting by the time you got there. I love Dr. Flowers's office. The drive is about 15 minutes from my house which is really great and I love the set up of the office. It's large and roomy and it feels comfy. The ladies that work in the front are super nice and the parking lot is spacious with beautiful trees. It's across the street from Good Samaritan Hospital so it's wonderful to be so close to where I go to all my other doctors and not driving really far like I used to when I first got here. It's good when you can get everyone together. On a footnote I was so impressed with Dr. Flowers personality. She's very genuine and wholesome. Those are great qualities in a doctor. I intend to stay here as long as I live in this area. I am so glad I found this location.