Even though I made it clear I wouldn't be buying glasses there, and I was a cash-pay for the exam,…read morethey still provided a first-rate experience. Highly recommended!

I'm SO happy that I found this place. It's close to my house and everyone there is extremely…read morehelpful and pleasant. Dr. Thompson is awesome, she understood my descriptions of how my eyesight seems to have changed from my last pair of glasses and is very personable and easy to talk to. My new rx is great. My new frames are great. And, there's a 2 year warranty if my lenses get scratched or frames get damaged. One of my dogs recently decided my old glasses were super interesting and delicious. A couple months away from the two year mark of having them, he pulled a sneaky and chewed off one of the ear pieces. They were still under warranty and I was able to get a new pair for free. They are now my back up pair, which is very helpful if you have a hound dog that likes to counter surf, despite all of your best efforts.

Adequate, not the greatest. We've had longstanding appointments canceled by the doctor, and the…read moresame doctor got the prescription wrong. They'll only measures your pulpillary distance if you order frames from them. Selection of frames there is middle of the road, not a lot of help in selecting the proper sizes etc.

My annual vision checkup has been convenient and routine for years. Very thorough people get me in…read moreand out, usually in an hour with a new prescription. Usually the old glasses are fine, but if I need new ones hundreds of styles are availabl

Wonderful service and selection!!!! Secret treasure!! The selection and prices are just as…read morecompetitive as any major store but the service and quality of care is outstanding, sets them to a higher standard and class

From the owner: One of a kind eyewear store. A large assortment of new and restored eyeglass frames. Designer and…read morevintage eyewear at half the price of what you pay at most stores. Full service, local, affordable, optical lab provides high end optical lenses in various materials. Low cost, package deals available. On site repairs, lens tinting, and hand edging of existing lenses.

It is July 3rd and I had a screw fall out of an arm on my glasses…read more Went to about 5 different eyeglass businesses and all were closed due to July 4th holiday. So I decided to go to Costco when I saw Eugene Eyewear was open. Went inside and had the fortune of being serviced by MORGAN! Not only did she replace the missing screw; she tightened the other arm; cleaned the lenses and gave me a replacement case too! All for no charge! It is so nice when a business exceeds expectations and especially when they were under no obligation to do so. MORGAN is the best! Thank you

Very easy to work with. Glasses came in faster than expected. Super friendly staff. Gotten all my…read moreglasses here.

I have been seen by Doctor Brist for many years, and I always get exceptional service at Eyecare…read moreFocus. They have state of the art equipment with the Optomap machine. Do you hate to have your eyes dilated? With the Optomap, you don't have to. It captures images of your eyes that can be referenced in the future, too, so doctors don't have to rely on chart notes about the status of your eyes. Awesome stuff. The office is spotless, the staff is friendly, courteous, and swift without making you feel rushed. Great selection of frames, and the opticians are great about helping you make a selection and fitting you with your frames and lenses. They also are easy to work with on getting the lenses right. I always get my glasses sooner than they estimate, and once I had to get new lenses because there was a problem with the placement of the 'components' (?) of my progressive lenses, and they corrected the placement, and replaced the lenses swiftly and without hassle. All around, a great experience.

I've been with EyeCare Focus for many, many years and have always been pleased with the service and…read morecare I have received. The staff goes above and beyond to help when you call, and the doctors are kind, extremely knowledgable and incredibly thorough. I wouldn't hesitate to recommend them, I'll be bringing my daughter next week!

From Desk to Doctor to Glasses and Contact fittings...all done in the most professional and…read moreknowledgeable manner. They listen to your individual needs and preferences and work hard to meet them. Simply the best!

Over the last 2 years I have seen numerous medical professionals in my home town of Eugene, as well…read moreas PDX, and SF. This was all due to being diagnosed with a brain tumor, having brain surgery, experiencing one sided facial paralysis, and facial reconstructive surgery at UCSF. By far, Dr. Oiler and his team provided me with 5 star care; which unfortunately has not been my experience within the medical community. His patient interaction is great: He listens, explains, and his services have made a "game changing" difference in my life. If you struggle with severe dry eye or eye issues related to paralysis, this IS The Doc!! And, based upon my Medical journey, I do not share that compliment or recommendation lightly. I am grateful beyond words. With Sincere Appreciation, Franklin W. Bender, PhD, CCC-SLP

I had my first appointment here today and everyone was so nice. Melissa at the front desk got me…read morechecked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again.

For years opticians told me my low vision challenges were something I must learn to live with. My…read moredaughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable.

Michaela Lackman gives the most thorough eye exam in town. We have tried other optometrists and are…read morenever happy with their exams and the glasses we get. We have been going to him for 30 years. He is an artist at his trade!! So nice too!

I've never felt the need to write a review before, but I am so frustrated with the Franz Optical on…read moreDivision that a review was needed. It was the first and last time I will go there. Sequence of events: 1. First appointment, the receptionist asks me if I knew anything about computers and Gmail as she was having problems setting it up. I meet with Dr. and specifically order new Gas Permiable contacts, bLue (Left eye), and gReen (Right eye) so I don't mix them up (the dot put on Right contact to tell which is which always disappears after a while). After waiting several weeks for call that they are ready, both came back clear. 2. Reorder and wait several more weeks for delivery. 3. Less than a month, Left contact broke/chipped. It wasn't quite right anyway so I asked for another appt to see if we could get better vision - Reordered Left contact but gave both as they were in same case. 4. After several weeks, I got call that contact was ready. I go to pick up and they only give me Left contact. I asked where the right contact was. Receptionist inquired and said it is on order? I explained it didn't need to be reordered as it was perfect. 5. After several weeks I get call that Right contact is ready. I use my short lunch hour to drive across town to get it. After waiting a while until my turn, I hear receptionist on phone to manufacturing company asking if my contact was delivered to her office! She had called me telling me it was ready for pick up! I see her rifeling through files and going to back room. She asks me to have a little more patience! All I could muster was "I got to go!" as I had to get back to work. I was so angry and frustrated. I never got a call from the office. They mailed me my contact! I'm not wearing them as they still don't fit well, but I will NEVER go back there again. I will continue to wear my old contacts and only use the new contacts in an emergency. Anita F

Alyssa assisted us with our purchase. She was knowledgeable and patient. In addition to this, my…read moredaughter has a very complex prescription with her backup glasses and her frame broke. We were turned down at several eyeglass stores ( including Focal Point where we originally got the glasses and have done business with for years - shame on them for NO help and rudeness also)Alyssa went above and beyond to search out and find a comparable frame for her and we are so grateful. Will recommend this store and staff to everyone. Hope their manager appreciates the staff and especially want to recognize Alyssa!

I called in for service and was told that they only sold to whole sales, the person. On the phone…read morewas friendly.

Terrible service. Despite using this company for years, and having Kaiser insurance, this time they…read moreclaimed they have no relationship with Kaiser and had no idea that they are contracted providers and that I may need to pay the full $210 for a checkup rather than the $35 co-pay. Even after learning that they are indeed contracted providers for Kaiser through the first choice network, they continued to suggest that Kaiser may not pay and I may have to pay the full amount. This company lost my business for good.

I will not go back to Rainbow Optics. Twice I visited the store in Eugene by Market of Choice. Both…read moretimes I looked at frames for about 39 minutes and no one asked me if I needed help. I left. Yesterday 8/7/25, I gave them second chance. Again, I looked at frames for about 30 minutes. Finally, I approached three people sitting together, two on their phones. I stood there until they looked up. I told them this was second time this has happened, no offer to assist me. They both just looked at me. One girl has scurried back to her desk. The male and female on their phones tried to act attentive but too late. Very poor customer service, will not be back.