I have been a customer of this practice for 30 years going back to when I first moved to the area…read more Overall through that period, I was totally satisfied with the professionalism and friendliness. This was demonstrated by the sincere interest in delivering consistent care from all staff from receptionist through physicians. My most recent experience through cataract resolution however has shown that even though overall care remains good, there perhaps have been some slippages in services as the practice has evolved through name changes and as staffing and reorients itself. On the occasion of something as significant as cataract surgery, as opposed to routine care and check ups, you of course would want everything up to surgery, through surgery, and in after care to go perfectly. The expectation is sort of like what it was for the famous incident of the commercial airline pilot who had to emergency land his plane after a bird strIke in the Hudson River. He did so successfully with no one injured through rescue and recovery. All of his training - and that of every other staff member - was tested with results delivered exceptionally in every step. I similarly came through my cataract surgery and after care OK. But there were some moments of what I will call minor "turbulence" along the way that could have been avoided in my opinion as noted below. First, the choices to be made around lens replacement type are rather complicated. I would have hoped for more proactive advice versus passive advice from the physician on offering thoughts based on my lifestyle for the lens most suitable for me. I think if I had not done as much of my own research, it would have taken much longer to be comfortable with the surgery. There is a lot to understand. It should be explained as thoroughly as possible and at a pace sensitive to the ability of any patient to absorb all the information. Second, beyond type of lens implant, the decision on type of eye drops, all-in-one versus 3-drop regimen, needs to be carefully reviewed with patient. There is a huge difference in costs and eye care activity / follow up required from patient based on your choice here. I opted for what I understood to be the less costly though more involved 3-drop regimen. Due to an initial oversight by staff my prescriptions eventually included a "brand" eye drop that was $345 out-of-pocket on top of the other two which added up to about $100. Fortunately I declined this third of three eye drops at the pharmacy. I immediately called the office to clarify the correctness of the prescriptions, A 'generic' version of third eye drop was at significantly reduced cost of only $ out-of-pocket! Third, a lot of forms are presented in advance of surgery for sign off and submission at separate times and to different parties. A better check off list should be available to patients to get through that process. I am pretty savvy so was able to get through this but with some aggravation and fortitude. There must be an easier way to get patients through that process. Fourth, the communications between office scheduler and those at separate surgery center should be flawless. I arrived at the surgery center ready for work on my left eye and discovered their records had me set up for the right eye. Pretreatment you do with eye drops you that you must start days before the surgery is for the eye to be operated on. I had paperwork confirming the left eye was to be done. After the surgery center checked with the physician it was confirmed they were to proceed with the left eye and it was confirmed the lens for the left eye was ready. The center records were corrected and surgery proceeded on schedule. Fifth, and certainly minor, during next-day-after-surgery follow up visit on the second surgery for the right eye, there was a glitch in the set up of the exam room. I was being asked to recite the eye chart even though as I noted to staff member the chart was not turned on to project on the wall in the correct area. The staff member eventually noted the problem and corrected the projector positioning. Again this was minor, but one would think execution of perhaps something like an exam room "set up check list" between patient use would avoid such a mishap. In summary and closing let me emphasize that in spite of the 'mishaps' I experienced, I still consider the practice good overall. I just think some refocus on the little things may both help them move into the 'exceptional' category - my opinion - and at same time prevent them from slipping down into the average.

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

So many red flags but I ignored them because he was referred to me. Always follow your own mind…read more The only good thing about this office on broad street is the staff.

In this day and age, what doctor consistently makes you wait over an hour past your appointment…read moretime to see you? Also in this day and age, who has a staff so rude that they make you want to get up and leave? This is the place if that's the treatment you want!! Steer so clear Dr. Peet and his staff if you want inferior treatment, staff so rude they should be embarrassed. And a business operated so poorly they should close up shop !!

Dr Mehta is terrific! She is thoughtful and takes her time with you. Great surgery experience!read more

I just received a call that I missed my appointment. I was told my appointment was at 1 PM and I…read morewasn't there. Since I was following the text I received at 1:45 PM yesterday, I told them that was when I was coming. The staff who called me insisted that I agreed to a time change when they called me yesterday. I remember the call to confirm but not the time. I checked my phone and the call was at 12:32 PM. Over an hour later, the text I received confirmed 1:45 PM. I have liked the doctors but have really disliked the staff at the Levittown offices. I'm unsure if I want to reschedule with them.

For your own eye safety do not go. The office manager and Dr. Stein are extremely aggressive and…read moreunprofessional. I unfortunately had LASIK surgery here and it was a traumatic event. Post appointments have also been equally as horrible. I was yelled at by Dr. Stein himself after asking for help. I actually feel unsafe going to any of these offices. They are not providing safe and quality care. Please be careful. I did allow the office to try to fix their mistakes over the past month and it has only gotten worse. They also over charge immensely in comparison to the technology and care they provide. They will happily take your money and traumatize you along the way. Please read the reviews. Don't be like me.

The rubric, "You only get one chance to make a first impression," holds true for introductions to…read moremedical practices. Tri-Century Eye Care suffers in this light. Walking in to their facility after struggling to find parking in the lot in front of their building, I confronted a full house. It was SRO in the waiting room, with many patients wearing eye patches and post surgical goggles. Average age estimated at 70. My 2:00 pm appointment was a memory as I stood against a wall waiting to be called. Around 2:45 I was called to begin the preliminary vision test and dilation. I saw Dr. Gordon at 3:15. The explanation for the crowd and time waste was that there were two doctors seeing patients, most post surgery. How or why this was so was never known. It just put everyone in a bad mood; leaving the receptionist and nursing assistants to bear the brunt of the rising frustration in the house. It wasn't pretty. Still, Dr. Gordon was great once he reached me. He was mellow and friendly for such a busy day, but kudos for the patience and professionalism displayed throughout our interaction. Best of all, he told me what I hoped to hear, and I walked out with a new Rx for lenses that I intend to activate shortly. I can't say I will continue with this practice. I am not happy about the crowds of sick people and long wait without any effort to reschedule people to more convenient times. This new corporate medical factory clinic approach to medicine is not my jam. It seems antithetical to the Hippocratic Oath. 2.5,they were sure to get their copay upfront, Stars.

Was once a patient. Had catarac surgery by one of the best, Dr Manerreno When he was the owner of…read moreCentry eye in Bristol. That was then. Now since merging with Tri county on second street pike they are a cattle house. Often standing room only with assembly line resemblance. Appointments times are a joke. slow in fast out with obvious overbooking. insofar as qualified doctors, some are some maybe not. had really bad experience years ago at second street. no need to eloborate that three doctors there had opposing treate plan. another story. langhorne is noted by other optometrist and optomoligist as what I have described. a cattle house. glad I went to doctors affiliated with wills.

Dr Lipkowitz is the finest and kindest retina specialist - he cares deeply about his patients, He…read moreis constantly educating himself on the latest technology and treatments, I totally trust this doctor with my eyes His staff is excellent especially Morgan, This doctor is the best

I have been treated by Dr. Shah for over a year for macular degeneration. He has a friendly staff…read moreand comfortable office. Dr. Shah take time to explain the procedure, progress and prognosis.