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    Delaware Valley Retina Associates

    4.5 (2 reviews)

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    6 years ago

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    Tri-Century Eye Care Langhorne Office

    Tri-Century Eye Care Langhorne Office

    2.6(20 reviews)
    0.2 mi

    The rubric, "You only get one chance to make a first impression," holds true for introductions to…read moremedical practices. Tri-Century Eye Care suffers in this light. Walking in to their facility after struggling to find parking in the lot in front of their building, I confronted a full house. It was SRO in the waiting room, with many patients wearing eye patches and post surgical goggles. Average age estimated at 70. My 2:00 pm appointment was a memory as I stood against a wall waiting to be called. Around 2:45 I was called to begin the preliminary vision test and dilation. I saw Dr. Gordon at 3:15. The explanation for the crowd and time waste was that there were two doctors seeing patients, most post surgery. How or why this was so was never known. It just put everyone in a bad mood; leaving the receptionist and nursing assistants to bear the brunt of the rising frustration in the house. It wasn't pretty. Still, Dr. Gordon was great once he reached me. He was mellow and friendly for such a busy day, but kudos for the patience and professionalism displayed throughout our interaction. Best of all, he told me what I hoped to hear, and I walked out with a new Rx for lenses that I intend to activate shortly. I can't say I will continue with this practice. I am not happy about the crowds of sick people and long wait without any effort to reschedule people to more convenient times. This new corporate medical factory clinic approach to medicine is not my jam. It seems antithetical to the Hippocratic Oath. 2.5,they were sure to get their copay upfront, Stars.

    Was once a patient. Had catarac surgery by one of the best, Dr Manerreno When he was the owner of…read moreCentry eye in Bristol. That was then. Now since merging with Tri county on second street pike they are a cattle house. Often standing room only with assembly line resemblance. Appointments times are a joke. slow in fast out with obvious overbooking. insofar as qualified doctors, some are some maybe not. had really bad experience years ago at second street. no need to eloborate that three doctors there had opposing treate plan. another story. langhorne is noted by other optometrist and optomoligist as what I have described. a cattle house. glad I went to doctors affiliated with wills.

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    Tri-Century Eye Care Langhorne Office
    Tri-Century Eye Care Langhorne Office - Standing Room Only in the waiting room @ Tri- Century. Completely unacceptable.

    Standing Room Only in the waiting room @ Tri- Century. Completely unacceptable.

    Tri-Century Eye Care Langhorne Office

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    Oxford Valley Eye Associates PC

    Oxford Valley Eye Associates PC

    2.0(4 reviews)
    0.5 mi

    Sitting here right now and all the seats are full and folks standing along the wall. 20 plus seats…read morein sitting room. I hate it when there is no respect for my time. Folks sneezing and coughing and who knows what germs are about in the air. Time to move on from this act of disrespect. Need office manger to handle scheduling.

    Going through some old files, I found the business card for this place…read more Though my appointment with them was a year ago, I am STILL angry about my experience there. I had an appointment with Dr. Friedberg, who is, in my opinion, the worst doctor I've had any exposure to for years. Here were the highlights of my appointment that led me to mark this review with a whoppin' ONE star: 1. I arrived about 5-10 minutes before my appointment, and I waited over 2 hours to just go in. Several people arrived after me and appeared to be admitted before me. That's crap. 2. The equipment did not appear to be clean or sterilized, because the little tissue paper pad that you rest your chin on on a particular eye exam machine was crinkled and covered with other-persons'-skin-oil, as was the forhead rest. GROSS. Everywhere else I've been has made it a point to wipe those machines down with alchohol in front of me. I asked him to clean it, and he sighed, then reluctantly did so. What?? 3. I felt he was crazy rude, didn't answer my questions when I asked them (sometimes several times), and acted like it was a PRIVILEDGE to sit in his chair. You know, not like I and my insurance were PAYING for it or anything. 4. At the end, his nurse scheduled me for several follow-up visits at a very expensive co-pay for each (and after I made them, the scheduling nurse told me that he didn't even WORK THOSE DAYS, and she'd schedule me with "another doctor at another office that took his appointments on those days"). When I called back later that day to cancel (I'd made an appointment with another doctor) his nurse put me on hold, then came back and was VERY aggressive with me, telling me that Dr. Friedberg WOULD NOT be held responsible for what happened to me if I did not come to the appointments on the EXACT days he said. I thanked her and hung up. 5. The cherry on top was, after all that, that other doctor told me that the eyedrops he prescribed for me weren't even the correct drops. My experience w/ Dr. Friedberg was terrible all around. If you value your eyes, your time and your money, go somewhere else. Please.

    Center for Advanced Eye Care - Eye Associates of Bucks County

    Center for Advanced Eye Care - Eye Associates of Bucks County

    3.2(18 reviews)
    0.1 mi
    $$$

    I have been a customer of this practice for 30 years going back to when I first moved to the area…read more Overall through that period, I was totally satisfied with the professionalism and friendliness. This was demonstrated by the sincere interest in delivering consistent care from all staff from receptionist through physicians. My most recent experience through cataract resolution however has shown that even though overall care remains good, there perhaps have been some slippages in services as the practice has evolved through name changes and as staffing and reorients itself. On the occasion of something as significant as cataract surgery, as opposed to routine care and check ups, you of course would want everything up to surgery, through surgery, and in after care to go perfectly. The expectation is sort of like what it was for the famous incident of the commercial airline pilot who had to emergency land his plane after a bird strIke in the Hudson River. He did so successfully with no one injured through rescue and recovery. All of his training - and that of every other staff member - was tested with results delivered exceptionally in every step. I similarly came through my cataract surgery and after care OK. But there were some moments of what I will call minor "turbulence" along the way that could have been avoided in my opinion as noted below. First, the choices to be made around lens replacement type are rather complicated. I would have hoped for more proactive advice versus passive advice from the physician on offering thoughts based on my lifestyle for the lens most suitable for me. I think if I had not done as much of my own research, it would have taken much longer to be comfortable with the surgery. There is a lot to understand. It should be explained as thoroughly as possible and at a pace sensitive to the ability of any patient to absorb all the information. Second, beyond type of lens implant, the decision on type of eye drops, all-in-one versus 3-drop regimen, needs to be carefully reviewed with patient. There is a huge difference in costs and eye care activity / follow up required from patient based on your choice here. I opted for what I understood to be the less costly though more involved 3-drop regimen. Due to an initial oversight by staff my prescriptions eventually included a "brand" eye drop that was $345 out-of-pocket on top of the other two which added up to about $100. Fortunately I declined this third of three eye drops at the pharmacy. I immediately called the office to clarify the correctness of the prescriptions, A 'generic' version of third eye drop was at significantly reduced cost of only $ out-of-pocket! Third, a lot of forms are presented in advance of surgery for sign off and submission at separate times and to different parties. A better check off list should be available to patients to get through that process. I am pretty savvy so was able to get through this but with some aggravation and fortitude. There must be an easier way to get patients through that process. Fourth, the communications between office scheduler and those at separate surgery center should be flawless. I arrived at the surgery center ready for work on my left eye and discovered their records had me set up for the right eye. Pretreatment you do with eye drops you that you must start days before the surgery is for the eye to be operated on. I had paperwork confirming the left eye was to be done. After the surgery center checked with the physician it was confirmed they were to proceed with the left eye and it was confirmed the lens for the left eye was ready. The center records were corrected and surgery proceeded on schedule. Fifth, and certainly minor, during next-day-after-surgery follow up visit on the second surgery for the right eye, there was a glitch in the set up of the exam room. I was being asked to recite the eye chart even though as I noted to staff member the chart was not turned on to project on the wall in the correct area. The staff member eventually noted the problem and corrected the projector positioning. Again this was minor, but one would think execution of perhaps something like an exam room "set up check list" between patient use would avoid such a mishap. In summary and closing let me emphasize that in spite of the 'mishaps' I experienced, I still consider the practice good overall. I just think some refocus on the little things may both help them move into the 'exceptional' category - my opinion - and at same time prevent them from slipping down into the average.

    I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

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    Center for Advanced Eye Care - Eye Associates of Bucks County
    Center for Advanced Eye Care - Eye Associates of Bucks County
    Center for Advanced Eye Care - Eye Associates of Bucks County

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    Delaware Valley Retina Associates - retinaspecialists - Updated June 2026

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