Excellent customer service. I submitted their web form and got a call back in 20 minutes. Set a…read moretime for between 11:00-2:00. Starting at 11:00 received texts from them saying "we haven't forgotten you...". Tech (Jarmel Heggs) called to say he was 30 minutes away. Then another text from the company with Jarmel's photo and brief description of his services. He arrived at 2:25 and work (new gas line connection) was completed within 40 minutes. Can't recommend Len the Plumber highly enough.

I had my water heater installed in 2024. 1 1/2 years later it breaks. The first plumber put a too…read moresmall drip pan and never installed a drain pipe to the pan. It leaked everywhere. The water heater is under warranty. It caused major damage and to have them fix there screw up it cost us $1400.00 stay away from them.

Amazing staff, very knowledgeable and friendly. I always get five star service from this company.read more

Very poor service! Came twice, didn't clear the drain. Said I had a break. Called insurance,…read more their plumber brought more powerful equipment and cleared it. No break! Owner rude and condescending. I'm out 500.00. STAY AWAY

Could not recommend Chris high enough! Prompt, straightforward, and personable. I have used his…read moreservices twice and am completely satisfied! You can't go wrong!

They responded right away. Came and assessed everything and gave me an estimate. To about a week or…read moreso but the got the job done in a few hours and everything has been running smoothly. I can turn the heat on with no leaks and no problem.

If you need plumbing or heating work done, at an extremely reasonable price, I highly recommend…read moreHastings plumbing and heating! Today they came to install 2 new vanities and ran a new water line n the basement. Their professionalism is beyond reproach and their ability to explain what they were doing and why was so appreciated.

Jim and Jim did a fantastic job almost immediately after I called for a pretty ugly job in an old…read morebasement crawlspace. They were real good guys, explained what exactly happened, what they were going to do to fix it, and left me with some tips for a sink issue I was having as well. Pricing was simple (lots of payment options) and very reasonably priced. You'd be making a mistake to call someone else for your plumbing needs!

Amazing service. Joe is very professional and quick to solve any plumbing issues. I have called him…read moretwice for different reasons and always gets the best service. I recommend him 100%.

Joe was Great. Im usually very apprhensive when dealing with plumbers. Well Joe changed that. He…read morewas very informative and open about everything that could possibly happen during the rehab process. Needless to say my bathroom is BEAUTIFUL. I would recommend Flocco's plumbing to my mother. 5 stars all day!!!​

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

I had a very unprofessional experience with this contractor. When he first arrived, everything…read moreseemed fine -- he was friendly and polite. However, once we went to my basement to look at the pipes, he sat on my workout bench and started using my weights without asking. Later, he sat on my sofa upstairs, again without permission. I let it go at the moment because the conversation was going well. I also mentioned a bad experience my mother had with a previous contractor and simply asked if his work came with any type of guarantee. He took it the wrong way and became defensive. Later, his secretary called me about a payment plan, which I explained I would consider once I had the money ready. The next day, she called back saying the plumber decided not to do the work -- and shortly after, he texted me saying: "WHY WOULD YOU CALL A PLUMBER AND YOU HAVE NO MONEY WASTE OF TIMES." That message alone shows a complete lack of professionalism and respect. When I called the company to report it, the secretary defended his behavior instead of apologizing. I do not recommend this company at all. Experience means nothing without professionalism, manners, and respect for clients.

Terrible business. Don't even take your changes. He accepts cash only so that you cannot ask for…read morerefund later. I just wanted to remind you also, that Rick is always on denial when taking the complains. His work was very bad and caused additional leaks. Thus I needed to call another plumber to fix. be careful when dealing with this guy. don't hesitate to call the police when he harasses you, especially related to the payment. he is known to jack up the price for no reasons.