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    William C Reha, MD

    3.0 (4 reviews)

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    Alexandria Medical Associates

    Alexandria Medical Associates

    3.1(18 reviews)
    11.3 mi

    I had a really disappointing experience with this office today. I scheduled an appointment through…read morethe Privia app because I am already a patient within the Privia network. The app only allowed me to choose a follow up appointment, this was in response to test results from my primary care provider. If the system wasn't supposed to let me do that, that's an issue on their end, not mine. I drove over 50 minutes to this appointment, only to get a call in the parking lot telling me they didn't know how I was able to schedule and that I shouldn't have made the appointment the way I did. Instead of listening or troubleshooting, the front desk staff kept arguing with me and insisting I booked it wrong even after I explained that their own app allowed it. It was frustrating and honestly felt very dismissive. This was especially disappointing because I was referred here by my primary care provider, so I came in expecting a smooth and professional experience. On top of that, I had been waiting for some time. someone from the office was supposed to call me to schedule in the first place, and no one ever did. When I called myself, I was told I would get a callback...which never happened. At that point, I decided it was better to leave and find another office. The front desk is often a reflection of the professionalism and care within the rest of the practice, and based on this, I didn't feel confident moving forward. A healthcare office should be understanding, solutions oriented and respectful of patients' time, especially when the patient has driven nearly an hour to get there. Unfortunately, that was not my experience here. I will be finding another provider in the area with better communication and a more patient centered front desk.

    So happy I found this office! Front office is professional , caring and very friendly. The medical…read morestaff and doctors are top notch, very knowledgeable and caring and makes you feel very secure and comfortable that they are providing your care!

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    Family Medicine of Lake Ridge - Front of Business

    Family Medicine of Lake Ridge

    3.2(37 reviews)
    3.7 mi

    There is no way to make an appointment by phone. A recorded voice tells caller no one is available…read more If you press one, you are only asked about prescription refills. Cannot leave a message for a particular provider nor can you check on your appointment. I've been going there for over 20 years. It is a disaster since Sentara took over. Why is everything so difficult?

    I've been a patient of Dr. Wierzbicki for years. Their office change to join Sentara and my doctor…read moremoved to Virginia Beach. The New Sentara is horrible. I tried to call to schedule an appointment and could not reach the office. They asked me a bunch of questions and was on the phone for 20 minutes only for them to transferred me to the nurse station. There is no way to even call the office without now going through Sentara. When I finally got through with the nurse they send me to the ER. My doctor would have never send me to the ER for just and UTI. They do not care about the "Personal" interaction any more. I hate this office now. I miss my doctor a lot and the small office not some robotic agency. Dr. John was a great doctor and was very personal in the past. I'm guessing the change to be Sentara was a business decision that relieves Dr. John and his previous staff of day to day issues but it's a horrible change!!! Now we can't even talk to the office. If this is now the new normal with the change to Sentara it's definitely not patient oriented or in anyone's best interest. Actively looking for another doctor.

    William C Reha, MD - urologists - Updated June 2026

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