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    William Tan and Associates

    5.0 (1 review)

    Services - William Tan and Associates

    Accountants

    Property management

    Payroll services

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    8 years ago

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    Peace of Mind Property Management

    Peace of Mind Property Management

    (18 reviews)

    Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

    Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

    Bay Property Management Group - BMG sent a contractor to repair AC in 2021, I found this is how they left it when I was getting it ready to sell

    Bay Property Management Group

    (283 reviews)

    Midtown Belvedere

    I just started to work with Eric from Bay Property. He has been super helpful throughout this…read morejourny of renting. He is easy to reach and "held my hand throughout the process of renting with them." The rental is in amazing condition and is fairly priced for my area.

    Broadly speaking, they are the dogs that everyone says they are. If you find a place of theirs…read morethat you really like that's at a favorable price and -- and this is the critical part -- you can commit to yourself that you won't expect or hope that they'll turn out to be something different than what they are, go for it. However, break that deal with yourself, and you're entering a world of pain. Here's what they won't do. They won't steal from you outright. They won't ignore your emails. They won't let major maintenance requests go unaddressed or otherwise fall down on their obligations under the lease. None of that happened in my experience. But you can't expect to be treated well or like you're the customer. You're not. Their job is to hold the account with the property owner. All you're ever going to do is come to them with problems. You have no leverage. All you have is goodwill. The leasing process and terms of the lease have you bent over a barrel. You have to accept it. You are not positioned to alter the terms of the lease in any way whatsoever; their signing process effectively precludes this by first requiring a non-refundable deposit from you (that converts to first month's rent) to take the property off the market. You'll see the lease afterwards. That's super aggressive, but it's not illegal. If there's carpeting, whatever its condition (see photo), your lease will require you to have it professionally cleaned upon move-out, passing on to you a cost that's typically assumed by the landlord as ordinary turnover. Again, that's pretty aggressive stuff, but not illegal. No documentation submitted upon move-out? You pay. Don't like that? Well, then don't sign the lease. (Forfeit the deposit. You pay.) You'll be enrolled in their insurance/benefits program under the terms of the lease unless you proactively opt out. That's both at move-in and at renewal. You won't receive a courtesy reminder at renewal. That's your responsibility. Miss the deadline by a few days? You pay. Is it starting to make sense? My property manager was located in Mexico and managed the property remotely (through photos emailed in by contractors). Yours may be too. This one was a stunner, I have to say. You can find elsewhere online testimonials from the property managers themselves, along with information about their work and educational backgrounds. Ask yourself what that would be like for that person, to manage a broad-based portfolio of rentals in Baltimore, Maryland. Now ask yourself how that person might feel about you if you were to become less than ingratiating towards them. I understood what the deal was going in. And so I didn't complain when I spent the first week or so in the property giving it a deep clean (windows, moulding, cabinet tops, etc. Or when old cleaning rags and refuse came up out of the sink drain when I ran the dishwasher for the first time (see photo). Or when my bed sheets were stained by a dryer that had accumulated burnt lint around the heating element at the back of the machine (see photo). I accepted it all as part of the deal I knew I was making. But somewhere along the way, I decided that I'd suffered the last indignity--that I'd done this, that, and the other; and swallowed so much; and that it was about time that they did the right thing for once! And so I let the demon in... Do yourself a favor. Go find a mirror and stand in front of it. Ask yourself, how well do I really know myself? Am I sure? Can I even be sure? There's a reliable way to find out. Rent with Bay Property Management.

    Rentwell - Our Logo

    Rentwell

    (7 reviews)

    If I could give a NEGATIVE star somehow I would. My mother has lived in these apartments for OVER…read more15 years. Her apartment is LITERALLY falling apart. The cabinets are not secured to the wall. There is BLACK MOLD all over the bathrooms and kitchen. The tiles in the kitchen are coming up and cuts peoples feet. The pool in the yard was taken from her and demolished lessening the property value but increased her rent. Every chance they can raise or tack on a fee they try to do so. The garage had a porch over it that she is not able to use as the cement is caving in with pieces falling all over her car damaging it. She had a RAT INFESTATION due to the businesses leaving the doors open below her. They came in and she could hear the rats fighting and screeching all through the night in and out of her room. She kept calling and they FINALLY sent someone out and they told her that it was mice. I have pictures to prove that is NOT MICE AT ALL! They told her it was handled, did not clean it up for her. Upon cleaning and removing some things I discovered the infestation is HORRIBLE. I am very sick after cleaning and helping her. My mother has been in such poor health recently and now it all makes sense. Now after 15 years they are trying to force her out but cutting off the A/C during a HEATWAVE while my mother and sister are BOTH disabled and they were having issues breathing. My mother is a 3 time cancer survivor and they do not care and have NOT DONE a SINGLE thing to help her with the issues in that house. Her rent has increased DRAMATICALLY even though she is not able to use her yard, her porch, her garage, and half the kitchen. Oh lets not forget that her doors do not lock so she has to rely on a metal pole to secure her door from being opened in the middle of the night. Mind you this area is not the safest out there at all. This is disgusting and against the law not to mention inhumane to have someone who pays $1500 a month for an apartment that is barely able to be used.

    My experience with Rentwell has changed dramatically. There are a number of things that have been…read moredisturbing. This review will only address the most recent incident. I am an out of state landlord and Rentwell is responsible for obtaining the payment of the water bill from the tenant. The unpaid water bill was previously over $700. I paid it and have been waiting to be reimbursed. I was patient because I understood that there were problems with the City of Baltimore's Billing Dept. That was in April of 2019. Now my water bill is nearly $900. I have read numerous horror stories about people in Baltimore losing their homes due to unpaid utility bills. I have been sending emails and calling regarding the most recent bill since October of 2019 . It is now December and I have received no response. I still don't have information regarding the over $700 water bill paid previously. One of my closest friends purchased an apartment building as an investment property in Baltimore. She asked me about my experience with Rentwell. I will post the same information here that I shared with her, " If you are not a local landlord that can check on your property regularly, I would go with another company." If anyone, preferably an out of state landlord, can refer a property management company that is responsive to emails and phone calls, please post the company information.

    William Tan and Associates - accountants - Updated September 2026

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