As a long time customer, we are pleased to have Joe as our agent with Farmers. Joe has always made…read moresure we are well taken care of. We really appreciate being able to partner with him on our insurance needs.

Received HORRIBLE service from this agent. Couldn't get quotes after waiting 2 days. Had an…read moreappointment, when I went in, no one was available to help me. Left all my info and still no call back or email with quotes. I called TWICE and still couldn't get a quote. The girl in the office named "Christi" actually hung up on me when I told her that the customer service in that office sucked. Went to another office and got immediate service, and I am now a Farmers customer, shockingly. Pat Mundo

Andrew Daly goes out of his way to provide money saving solutions to coverage. He is truly a…read moreprofessional and I have 32 years in the insurance business. What a pro!

Andrew Daly was very knowledgeable and took a great deal of time answering my questions. I needed…read moreto understand my options for Medicare in a new state and he helped me to navigate that process. I would definitely recommend him to anyone who needs help with understanding and choosing the best insurance options.

I called for an insurance quote... he said he'd notify me of a quote and didn't within the promised…read moretimeframe .. I later called another company.. they gave me a nice quote.. I went with them.. Didn't need Frank at all

Noticed a crack in my windshield. I reached out to Frank well before work hours and within minutes…read moreI had an appointment with safe light the very next morning. This group is great and takes care of me and my wife with any issues we run into. big thanks to Frank and his son at American Family!

The folks at the Leahy Allstate office in Mount Prospect are always responsive and helpful. Been…read morewith them since this Bill Leahy was in diapers... He took over his dad's operation seamlessly and his office support is excellent.

I was looking for an insurance agency near my new neighborhood and found Leahy Allstate. It's a…read morefamily run Insurance agency in the heart of MTP. From the minute I called and talked to Michelle I knew I had found my new insurance agency in my new town. I was impressed by her friendliness and her attitude. Originally I was just going to bring over my Home insurance. But she helped me maximize my savings by showing me how much I can save if I also brought over my 3 cars. Needless to say I am paying less now than I was paying before at the other 2 places AND I am MORE covered than I was before. And I know that If I need anything or have a question I can reach out to them via e-mail or telephone and I will get a prompt response. Thanks Michelle for the great service! Oh and FYI this place is next to a Mexican Cantina! Winner! Salud!

Excellent professional services and providers who never disappoint. Highly recommended.read more

From the owner: We are an Insurance Agency offering a choice of reliable, A-Rated Companies for all insurance…read moreneeds. Auto - Home - Life - Business and more. Many years of experience and friendly staff set us apart from all the others. Our Staff Speaks Polish to assist our multi-cultural clients.

I normally don't write reviews as much anymore but felt compelled to for this State Farm branch ran…read moreby Brian. This past weekend, my wife and I were looking at cars and it took much longer than expected. Upon finally agreeing upon the contract with the dealership, I noticed it was hours past Brians's office hours (on a Saturday). Feeling dejected we couldn't walk out with the car, I emailed him with the expectation of him responding on the following Monday. Within 30 minutes, he got me setup with a new car policy, a rate, and I was able to walk out with the car. A little about my background: I moved to Illinois back in 2010 after accepting a job offer. I came upon Brian after reading good reviews about him. Fast forward to 2020, he's been my agent through my first car purchase, my engagement ring coverage, my dog insurance, my first home purchase, and now my wife's car purchase. You can say he's been at my every major life milestone. A good insurance agent is there for you when you need them the most. He consistently responds in a timely manner and takes time to explain things through if there are any questions. Brian's done fantastic through the past decade. I actually don't live in the Northwest suburbs anymore but continue to use him due to my trust and confidence in his business.

After a subpar experience with another agent, I found Brian Welch online. His office was…read moreconveniently located and he had good reviews so I thought I'd give him a shot - I mean, no one could be as bad as my last agent!! Seriously! I've been with Brian for roughly 3 years now and it's been bliss! Brian is always helpful, makes himself available, offers insight and most importantly, has his clients' best interests in mind. I always call him and only give him my first name and I'm always amazed he knows who I am! He's always positive, extremely helpful and really ready to help with anything I need. And can also attest that he's gone out of his way to offer advice when I've needed it. I highly recommend Brian as an agent - you will NOT be disappointed.

AVOID AAA INSURANCE. MY EXPERIENCE WITH AAA AUTO INSURANCE…read moreAFTER 20+ YEARS OF BEING INSURED BY THEM. I had never made a claim with AAA yet recently after leaving my car lights on the car would not start. Since I Pay AAA Insurance for Road Side Assistance, I contacted them. Road Side assistance did show up with a van full of batteries to sell. I explained that my car only needed a jump start. The tech proceeded to tell me all the reasons why I should replace my battery. After much to do he brought out his battery booster kit for jump starting cars. It did not start the car and he said it was because my battery had been drained of too much power. Because I was not going to purchase a new battery, HE LEFT. Yes AAA rode side service left me stranded. I called a friend and without a problem we jump started my car. Four months later that same battery continues to start my car every day. Afterwards trying to deal with AAA regarding this situation was always the same "I'm sorry this should not of happened. Please call back and ask for xxxx department for assistance." After hours on the phone with AAA I was told that the tech followed company procedures. AAA was ok that I was left stranded since I didn't want to buy a unnecessary new battery from them. Imagine how AAA would handle a claim if my home had a fire or my car was in an accident. I don't need to find out, I already know how AAA handles claims. There are plenty of other companies that sell reputable insurance.

I stopped in this location in a state of distress after leaving work. As a AAA card holder, I…read moreexpected to at least find respectful/professional individuals to assist me. Instead I found just the opposite. The lady at the front desk, more likely the receptionist, was dismissive and rude. I held a fifty dollar bill in my hand, asking that she allow me to fax 3 sheets of paper to a government office. No assistance, no eye contact, no respect. Just No. Luckily, the Title Max office on the corner offered to do it for me realizing that it was an urgent matter. They didn't charge me a dime. I politely left the $50 on the desk of the gentleman that assisted me and told him to "Please have lunch on me tomorrow". If AAA is all about helping card holders in a time of distress, why not extend a simple courtesy to your cardholders. Especially if it's not a tedious task. No sense of humanity! I was obviously willing to pay, I was dress professionally, I asked nicely... makes me wonder...

as a business owner I deal with insurance daily and through my years I have never received such bad…read moretreatment from anyone remotely close to how me and my clients were treated today!

This office has been very nice to work with over the years; I have auto and renter's; coverage and…read moreprice are good. James Palmore at this office is outstanding to work with!!! I have communicated with him regularly throughout the last few years and I again spoke with him today. He has ALWAYS been the most caring,  pleasant, professional, fun and amazing person to talk to; business and personal wise. It's so great to have someone like him to help; it makes a world of difference how he treats people.....a WORLD!