I can't recommend this body shop enough! If I could give 6 stars, I would…read more I had a mobile dent repair guy attempt to fix scratches someone left on my new car on the bumper and grill and he used matte black (my car is gloss black) when he told me he had the correct paint color... He also broke the bumper clips that ended up being unsalvageable according to Bobby (owner of Platinum). He got overspray everywhere and broke parts that shouldn't have needed to be replaced. So an absolute waste of $500 on top of making the car look worse than it did before he touched it. I have been looking at getting it fixed for some time now and I came across Platinum Collision Repair and saw the great reviews and gave it a shot. When I arrived I saw a bunch of cars in the shop that looked pretty much brand new so I knew I was in probably in good hands. I was instantly greeted by the owner and I showed him the damage. He gave me a free quote within 3 mins of me being there. I took some time to see if I wanted to wait a few months or do it now but after seeing person after person come to drop off their car within 5 mins of me trying to make a decision in the parking lot, I felt that was all the convincing I needed, so I got him to go ahead and do it. I dropped the car off 7-25 (Saturday afternoon) and it was done 7-29(Wednesday morning). He told me Thursday just to be safe and I get a call on Wednesday morning at 9am that it's ready. That's including them ordering a new grill, new bumper and painting. They are closed Sundays and I brought it later in the afternoon on Saturday so really it only took them 3ish days to order the parts, do all the necessary repairs to other parts not being replaced, paint the car and they even washed it for me! These guys at Platinum killed it and the owner Bobby was seriously so helpful and did his best to get me right after getting screwed over and save me as much money as possible. He even buffed the overspray off my headlight for me and it looks like a brand new headlight now. The car now looks like how it looked when it came off the delivery truck a year ago. They did the job for so cheap too! Can't recommend them enough... so much so that my mom is asking me what's the address and telling me she doesn't care that it's over an hour and a half away from her after seeing the results lol. Thank you Bobby & Platinum Collision Repair Crew!

The mechanics did a good job and fixed the issue with my car. They were polite and explained what…read morehad been done. The only downside was the repair took longer than I expected.

Andrew has a keen eye for detail and a knack for perfection when doing his work. He took great care…read moreof my car, redid my front bumper, cleaned the exterior, and touched up on areas that needed more paint and polish. The process took a little longer than expected since it had to be towed to a mechanic shop so the radiator and other wiring could be replaced, but Andrew worked with me through the delays. When my rental ran out, he offered to drive me around while my vehicle was being worked on, which I appreciate a ton. Overall, he went above and beyond and I cannot recommend anyone else for body work.

I got two estimates for repair of my Lexus LS430. Choice Touchup Automotive estimate was 1/3 of…read morethe first estimate and 1/2 of a lower second estimate. I spoke to Andrew, the owner, over the telephone about painting my car. He was very knowledge about the need for three kinds of paint reqired to paint a car with Midnight Pearl White paint and the difficulty of getting the the new paint to match the old. During the repair process, he sent me some photos of the before and after repair. I wanted to attach them, but I don't know how. His work was great. J. Rogers

Quality work was done at a great price. I was apprehensive about getting this done at a shop…read morebecause of the potential costs.

Got great feedback and response for a quote. With a good pricing and estimate, did good job with…read morecommunication and customer service. Ended up picking another shop that was closer in location, but this was my first choice if I was closer. Thanks!

My car was beautifully done - back fender from crash and front fender from a minor mishap. Looks as…read moregood as new. Staff was very respectful and honest. Didn't enjoy being in the middle of a pricing dispute with Progressive and RJ's but nothing I could do, and they got it resolved relatively quickly. I appreciated that my car was detailed and looking sharp when I got it back. Suggestions: make sure you get the estimate and review rates with insurance agent to avoid the same issue.

Good experience with this workshop. The staff was friendly and professional, and the repair seems…read moreto have been done properly. The price was slightly higher than I expected.

Two weeks after getting a brand new car, a piece of concrete hit my hood from a passing cement…read moretruck, leaving a small dent and a scratch down to bare metal. A collision shop quoted me $2,800 to repaint the whole front end, and another quoted $900 to repaint the hood. Both felt excessive for such a small blemish. I decided to look into paintless dent repair and found Premier Dent Removal. Russel quickly responded, explained my options clearly, and suggested dent removal with touch-up paint since I was aiming for something that would pass the "5-foot test." He got me scheduled quickly, and I brought the car to his shop. Russel was friendly, professional, and even matched the exact pearl paint instead of using a standard touch-up pen. About an hour later, the dent was completely gone. After the paint cured, the mark became nearly invisible--I actually have trouble finding it now. Highly recommend.

Outstanding service from a fine young man. He did exactly what was promised, when it was promised…read moreat the price it was promised. Most of all his work product was excellent. So glad I found Russell, he's my new go to dent and scratch man for my Mercedes S550. Both of them.

This was my first accident so I was new at all this insurance stuff and getting my car repaired. I…read morehave a family member who used Magnum twice and loved their work. I called and spoke to Kurt who was incredibly helpful. He told me to come in any time (no appointment needed) to take a look at my car. He came out and inspected everything and told me the process of how to get my car fixed. I'm pretty attached to my girl so kept bugging Kurt almost twice a week about updates and he was always quick to respond! It did take 3 weeks to get my car back but dealing with insurance is never easy nor a quick process. The second day Magnum had my truck they had already started working on it and provided my insurance company with an estimate and ordered a part. We were really just waiting from insurance to get everything together. The day came and my car was ready! I wasn't able to pick up during their business hours so I asked Kurt if he could leave my keys somewhere. Kurt hid my keys and even sent me a pic so I could find them easily. Hot damn! She was detailed to the 9's! Washed, waxed, vacuumed, interior cleaned, shes looked like a brand new car! Yes I'm a sap and started crying. It was great to finally have her back but she looked better coming out than she did in. We have 2 large dogs so they make a mess obviously but she was incredibly clean! The bumper and tow hitch look like I wasn't ever rear ended! They really did an amazing job. Even the paint is like 100% a match. Customer service, quality of work, ease of communication, top notch! I will always recommended Magnum and while I hope to not need them again, if I do I know I'll be reassured my car and I will be taken care of.

I rarely leave negative reviews, but after what turned into a nearly seven-month ordeal, I feel…read morecompelled to share my experience. I dropped off my 2016 McLaren 650S at Magnum Collision around November 12th for repairs after another driver, insured by State Farm, hit my vehicle. What I was never told before leaving my car was that Magnum Collision was involved in litigation with State Farm. As a result, State Farm was extremely difficult to work with throughout the repair process. While that may not have been entirely Magnum's fault, they accepted the job knowing this situation existed, and I was the one who ultimately paid the price with months of unnecessary delays. For nearly two months, I watched the repair estimate increase through multiple supplements--from approximately $21,000 then $30,000 to then $37,000, and eventually over $42,000. Eventually I had to involve my own insurance company just to get the claim moving. Throughout the process, I was repeatedly told my car would be ready "very soon." In February, I was specifically told it would be no more than four additional weeks. Instead, I didn't get my car back until almost June. The problems didn't end there. My wheels had no damage when I dropped the car off, and I specifically told them they did not need to be repaired. Despite that, Magnum removed all of my wheels and sent them to a wheel repair shop anyway. They came back a completely different color than the factory finish and looked terrible. They were no longer the original color I had carefully maintained. The shop also removed my driver's door, which I do not believe was necessary for the repairs being performed. Afterward, the vehicle was sent to MotorCars of Atlanta for calibration. I was then informed that my driver's airbag had supposedly "gone bad" and needed to be replaced. Wanting a second opinion, I contacted a former McLaren technician from Sector 32 who has extensive experience with these vehicles. He discovered that the airbag wiring connector had simply been left disconnected. Once it was plugged back in, the system worked immediately with no replacement airbag needed. Finally, after paying approximately $1,500 out of pocket on top of a repair bill exceeding $42,000, I drove away expecting everything to be finished. Instead, my steering wheel began shaking violently at highway speeds. When I stopped to check the tires, I discovered they had been inflated to nearly 60 PSI--far above the proper pressure and, in my opinion, a serious safety concern. I also requested the alignment printout because Magnum told me an alignment had been performed. Adam told me he would send it the following day, but never did. After following up with owner Sal, I was told CJ would contact me. CJ eventually informed me they had recently replaced their alignment machine and had no alignment records to provide. That left me questioning whether the alignment had actually been completed, especially since the car was vibrating badly and still needed to be aligned correctly. After almost seven months, I received a car with wheels that no longer matched the original finish, an improperly connected airbag harness, tires inflated to nearly 60 PSI, and an alignment issue that still wasn't resolved. For a repair facility that specializes in high-end and exotic vehicles, I expected meticulous workmanship, honest communication, and attention to detail. Unfortunately, my experience was the exact opposite. The repeated delays, poor communication, unnecessary work, quality control issues, and unresolved problems made this one of the worst customer service experiences I've ever had. Edited to add photos I discovered yesterday. Found that the shocks won't hold up the engine cover anymore and they left markings on the engine cover lid and now I have a chip in the paint from them no replacing the rubber bumpers and had to pay for wheel balancing yesterday as well. I don't know how a shop can say they are "Mclaren certified" and do such bad work and MotorCars of Atlanta approved it!

Excellent service! Came to my home to fully replace my…read morefront bumper cover. Did an excellent job. Bought the part for me $100 less than everyone else and did the entire job over $100 less than everyone else. Was professional the entire time .

super friendly and awesome to work with. Did a great job repairing my carbon fiber scuff platesread more

they can't give estimates over the phone or any price on the phone. Their competitors can so I…read morewould not go here.

I worked with a mechanic named Tiago. The service was excellent . He was there on time , very…read moreknowledgeable, and got the job done. I would definitely recommend and will be using this service again.

I had the worst experience working with the office manager Tisa for nearly 3 months getting a…read morerestoration quote for a 1987 F150. The day I showed up to drop it off she begin to say the quote did not include de trimming of all chrome pieces and did not include two tone paint job when in fact these were both detailed in the draft contract. For her having 20 years experience and changing things at the last minute because she didn't understand the basic body shop terminology blows my mind. After it was all said and done I had to walk away because then her excuses were about them closing the shop, body guys quitting and not having enough time before their move at the end of November. Be aware this is what they call bait and switch and a complete lack of professionalism. You have been warned! Don't go here or the new place! Complete waste of time, but I'm lucky because it was a sign of the job that was going to be done and for that I'm thankful!

Maaco did a great job, timely and cost effective for a low mileage 25 year old Buick LeSabre…read more Delivered ahead of scheduled painted rear passenger door and mirror to match the rest of car. Thanks to being on time I was able to keep my window tinting appointment.