Do not trust Williams Homes to stand behind their warranty. I submitted a valid cabinetry repair request well within the two-year fit and finish warranty. Their team acknowledged the issue, sent contractors to assess, and even took a cabinet door to match for replacement. The work stalled, and they never completed it. Deborah Correa, their VP of Warranty, was involved throughout the process but became increasingly unresponsive and dismissive. After years of follow-up, she suddenly claimed Williams Homes had no responsibility and referred me to an outside risk consultant who has done nothing to resolve the issue. This is a clear case of warranty mismanagement and a deliberate attempt to avoid accountability. All communication came from Williams Homes. They handled everything until I escalated the complaint. Now they are trying to rewrite the facts and shift blame. Save yourself the frustration. Their homes may look nice, but once you close, the support disappears. read more

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Do not purchase from this builder. Our home has had 2 water leaks in the same exact spot. Each time we were given a short time line that has turned into months of headaches. On the most recent experience, the contractor hired to do the repair did not properly protect any landscaping and proceeded to set up scaffolds and remove stucco/building material and let it fall into the areas below. After this was all done, we were left with destroyed landscaping. Williams Homes said they would restore the damaged areas and did an about face when presented with the costs. They accused us of trying to upgrade our landscaping when we were just trying to get things cleaned up and restored to its previous state. They patch work is painfully obvious and they keep saying the materials need to "cure" and it will be less visible. That is not the case. The whole house is full of shortcuts and evidence of trades that cut corners just to get the job done quickly. The VP of warranty and quality assurance becomes unresponsive and ignores continuous emails. They do their best to get out of making you and your house whole despite all issues being traced back to poor craftsmanship/quality of work. These homes seem to be hastily and cheaply made but sold at a premium. I would avoid at all costs. read more

Love the Williams Ranch community in Castaic. Large lots, RV garages, solar roofs, views, etc. No builder is perfect but they are pretty responsive. You just gotta be on top of it. The home inspector told us that they're one of the better builders in the area and he mentioned Lennar and Toll Brothers. During the inspection, they didn't find any major issues and the issues they did find, the warranty department has called us to set up to repair the following week. You get a lot of house for your money here! read more

Uneven floors, uneven walls that are not at a 90 degree angle, crushed air ducts and the solution to the fix is a bandaid fix that is not actually in industry standards. Not worth the value AT ALL. Warranty will fight you tooth and nail on their subpar work and try to pull a fast one on you. They cannot pour a driveway properly, which has me questioning the foundational work....DM if you want to come see for yourself!! read more

Williams Homes - Real Estate Services Near Me - Santa Clarita, California

Truly the lowest of quality in construction. There are so many cutting corners that it's embarrassing on us for not catching sooner. The quality of everything in the house waaaayyyy more inferior than what you pay for your home. Please do yourself a favor and go through the home thoroughly before buying. read more

Numerous infrastructure defects, including leaks, at my new construction townhouse at Cranefield by Williams Homes in Star, Idaho. Their HVAC subcontractor, Alley Heating & Cooling, failed to seal the condensation pipes which caused water to leak from upstairs to garage. They had to cut out huge holes in the new wall of the upstairs bedroom and the wall in the garage to fix it. Great Floors made several mistakes on the new LVP, remains unresponsive, and Williams Homes refuses to send another flooring company to fix it. My neighbors have experienced problems such as their kitchen sink completely falling down because Prime Plumbing neglected to seal it properly. And you will not be able to sleep. Construction hours are legal from 7:00am to 10:00pm SEVEN days a week in Star, and Andy Barber, the Superintendent of Cranefield, does nothing in consideration of us new homeowners. There is constant noise and construction at Cranefield. Hillary Majors, the GM at the Sales Office, made several mistakes throughout the sales & escrow process. The pool is only open 3 days a week. Cranefield stated that it is closed Mon - Thur due to children's safety from the construction. read more

While we are happy with the house we purchased in Bozeman, MT, buyer BEWARE that Williams uses subcontractors who provide inferior services. Our concrete driveway and stoop began crumbling within 6 months, and Williams Homes denied the warranty claim due to normal weather, wear, etc. - as if they don't know it gets cold and snowy here. To make matters worse, 3 of the driveways in our project are fine, and 3 are terrible. I guess the weather only affected ours. But seriously...a company as large as Williams Homes has their concrete work done by "Danny"? Not a company - just Danny. And of course, Danny is nowhere to be found with disconnected phone. I would urge any buyer to have Williams Homes be very clear about what they will cover in regard any subcontracted work. Because they will NOT stand by subcontractors shoddy work. read more

Williams Homes - Stoop has crumbled spots already. - Real Estate Services Near Me - Santa Clarita, California

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We were looking for a home for more than a year, and with the pandemic going on it became more and more frustrating and almost impossible to view houses in the market without an agent, that's why I am so grateful we ended up saying "lets just check this new construction what do we have to lose?!" The second we got in the first model house we fell in love, and truly couldn't believe the prices especially in this insane market, from the second we met Sheri (the Sales Assistant) she was the most caring, friendly, nice and made sure all our questions are answered. Then we met Jim (the Community Sales Manager, over the phone, since he wasn't there on our first visit,) even only by phone he gave us the feeling that this is the right thing for us, super informative, friendly, and professional, both Jim and Sheri took us all the way to the finish line and we couldn't be happier! The most important thing for us was the fact that they helped us get a good deal, and avoid the hassle most first time homeowners deal with, we get 2 years limited warranty and this is a HUGE deal, things will break and even on a new home some minor things need some attention, this is where Steve (Sr. Warranty Representative) comes in and really make sure anything we need is being taking care of, and once again, super friendly and professional. So far so good or shall I say great! I will keep this review updated if anything changes. Bottom line, I defiantly recommend anyone who is looking for a new home to try them out, and if you want to save more money, my personal tip is don't use an agent, you don't really need one with new construction, and you can leverage this to get a discount. But if you do want to use an agent after all, make sure to show up with them in the first appointment/visit. Good luck, read more

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Williams Ranch by Williams Homes. My wife and I have been eyeing this new development for months. We jumped at the opportunity for pre approvals on day one! Buying a home is stressful. Shoutout to Natacha and her team for making the process as easy as it can be. Natacha helped us secure our lot and has answered all of our texts/emails in a timely manner. Everyone we have interacted with has been wonderful. Can't wait to move into our new home! read more

This must be the best home building company in the whole United States. They really value people over paychecks here at Williams Homes and fully maximized your square footage through their incredible architects. From the very first day I wanted to buy a property at Williams Ranch they have been wonderful. Both Craig Schwartz and Natacha Matar have been nothing but amazing people since the very first day we met them and both have become friends through this process. I can't say it enough but they really care about their homeowners, communities and relationships over their paychecks. In a business where every new home has your neighbor two inches away from your nonexistent back yard, they have give us a property where we have an amazing back yard and distance on both sides. read more

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So far experienced with Williams Ranch has been great.. Sharon at the sales office has been so helpful throughout this entire process she is always available and answers questions even on her days off! I look forward to living in this community and for seeing my home for the first time! I have been closely watching this community since day 1. This will be my dream home and I am excited for it! Thank you Sharon and team! Additional their GWHL has also been so helpful! Omar in particular I have thrown so many questions and he has answered everyone of them! I also would like to say how beautiful these homes are compared to other builders Williams takes pride in their work and you can see it! read more

We were in the process of buying our first home with Williams. The experience was streamlined, extremely professional, and they did plenty of hand holding and explaining the process from start to finish in language we could understand and feel comfortable with. Unfortunately due to changes in our life situation, we were no longer in a position to purchase the home. They were very understanding and demonstrated empathy which was above and beyond our expectations. Once we are ready to purchase a home again- We will be going straight to Williams Homes read more

Love our new home in San Luis Ranch!! Such a nice community! The sales team, Donna and Tony, are so knowledgeable, friendly, and easy to work with. They were such superstars every step of the way by always making themselves available to answer questions and by keeping us updated with weekly emails on the progress here in the community. The final phase of homes has just been released, so be sure to check it out!! read more

So far the home buying experience with Williams Homes has been amazing. We are in the process of purchasing a new home in the San Luis Ranch, Heirloom development and Donna Marie Crupi has been beyond helpful. I have had tons of questions and she always responds quickly to my emails with helpful information. She makes you feel like you are old friends and makes the home buying experience so pleasant. We are so excited to be purchasing our new home in San Luis Ranch. read more

My husband and I just bought our first home through Williams homes!! Working with them was such an easy & pleasant experience especially since it was our first time purchasing a home. Everyone at Williams Homes were always so kind and responsive with all of the questions we had. And trust me, we had a ton!! They always welcomed us when we came by to see the process/building of our new home, or the countless of times we stopped by to take measurements. And they welcomed our parents and gave them tours of the model homes as well. We had tried buying through a different builder/company prior to finding Williams homes. But it was such a bad experience we didn't follow through with them. But we're so grateful to have found Williams homes. They walked us through the home building and purchasing process the whole way. 10/10 recommend!! read more

Williams Homes has been fantastic so far throughout our home-building process. Donna keeps us updated with pictures and weekly emails. The lender they work with is fantastic, explained the mortgage process and was able to get approval to us very quickly. Their design team was able to zoom with us to discuss our options. Francie has been a great help and quick to respond to questions via email. The San Luis Ranch community has a wonderful eco-friendly design and we are so happy to be able to be coming into such a thoughtful and green community! read more

If your looking for a beautiful new home in San Luis Obispo then go see Donna Crupi at Heirloom at San Luis Ranch she is the most professional Community Sales Manager in all the central coast! Coming from the Bay Area she brings a wealth of knowledge in the home buying process and will guide you every step of the way - making it so easy you feel like family! She makes the Home buying process so easy and she always has all the answers to all my questions! Thanks Donna for making my dreams come true in homeownership! read more

We were not planning on moving, were just curious about this new neighborhood and stopped by for a quick peak of the model homes. Thankfully we decided to look at the townhouses and fell in love with the model that we ended up purchasing. The next day we were signing contracts and hired a real estate agent to sell our home. Amy was the representative for Williams Homes that we ended up with. She was very personable and prompt when it came to questions or problems that we may have had. Both Amy and Cynthia were a God send! Three plus years we are in our townhouse and have made quite a few new friends. We even have our own FB page. Moving here was the smartest decision we've ever made. It's not just a home but a community! read more

My partner and I purchased our first home from Williams Homes. Our experience with Suzanne & Cameron was 5 stars. Being this was our first purchase, at times we felt overwhelmed. Anytime we had questions or concerns they were always readily available with an answer. Thanks Cameron and Suzanne!! read more

Typical track home builder. Corners are cut and their warranty is crap. Seriously look at other builders before considering buying a home from them read more

It has been a great experience working with Donna and her staff at San Luis Ranch, Heirloom development. She has helped us every step of the way. Although there are some items that need to be corrected, we all love the quiet and family-oriented neighborhood, and its nearby accessible shops. Also, we enjoy the weekly updates on the status of our home and our community. Thank you Donna and Williams Homes for creating a wonderful housing development. Sincerely, Joseph & Maria read more

My wife and I purchased a home at San Luis Ranch and our experience with Williams Homes has been amazing. Donna our Sales Manager is extremely responsive and helpful. Our house is perfect and we absolutely love the new neighborhood. It is a great community. read more

Working with Donna and Tony was such a pleasure. They were quick to respond, adequately answered any and all questions, and were extremely nice and thoughtful thought the entire process. I highly recommend Williams Homes and hope any potential buyers get the opportunity to work with Donna and Tony. read more

Absolutely happy with the experience I got. This was my first new build and couldn't be happier.

I am so impressed with this team especially Donna Marie Crupi. She is warm and wonderful! She answered all of our questions fast even after hours! She is well informed and makes the home shopping experience fun! As a Realtor myself, I really appreciate someone going the extra mile to provide information. You have to jump fast in the San Luis Real Estate market and Donna is one person you want on your side to help make the right move! FIVE STARS! read more

On a recent trip to Bozeman, I had the opportunity to tour the model homes at West Winds with Allyson. She was friendly and able to answer all of my questions, but the product speaks for itself! The layouts are well thought out, with upgrades that feel very "custom home. I am considering a purchase in Bozeman and am looking forward to seeing their Phase 5 homes!! read more

Buying a house can be so stressful but my experience with William Homes is very pleasant and stress free. All the staffs there are very friendly and helpful and answered all our questions an concerns. They let us viewed the property in progress several times because we can't wait to see our beautiful townhouse until it is finished. We picked our options on the interior and the process was very easy and fun and pleasant. Overall our experience was very pleasant and we are looking forward to see our beautiful townhouse in November when they will finish building it. read more

I never have or have I ever thought I would write a review for a Home builder. I realize this is just my opinion from my observation so you're free to agree or disagree. On Friday my neighbor and I decided we would take a look at this new housing development. I must state that we only looked at the single story models as we are senior citizens and wouldn't want to be involved with stairs. We couldn't have been more pleased and excited about what we discovered there at Williams ranch homes. The entire development more than lives up to their advertising. The development as a whole has a friendly welcome in and welcome home feeling. There is an abundance (15) models to choose from. There are seven single story models to choose from out of the 15 each offering a variety of floor layouts and amenities! Each model we went through was masterfully built, demonstrating quality craftsmanship. The floorplans were all laid out in a practical and ease of living, as well as entertaining. When I considered the vast array of options, available, allowing the ability to fit your particular needs I would be safe to say I felt like I was dealing with a custom home builder. Lastly, I discovered that the prices were realistic and in tune with the present market. I want to encourage you to go see for yourself and try to prove me wrong. And just on the outside chance that you are believing that I work for that company in someway, you are absolutely wrong. I have no connection with that builder whatsoever. I just believe I know a great thing when I see it. So do yourself and your family a favor by checking them out before you make any decisions. FranB read more

Very pleased with the custom home Williams built for me after the Thomas Fire. Their construction superintendents Brian Santerre and Jim Weary were a pleasure to work with. read more

We have observed the Williams Ranch community develop from the planning stage over the last couple of years to finally being able to purchased a home. Natacha worked with us to find the right house and lot as well as dealing with us on a weekly basis as we watch our home get built. she has been awesome in answering our questions or tracking down the answer if she didn't know it. We are so excited and can't wait for our home to be finished as well as the community as we think it's going to be a fantastic addition to the Santa Clarita valley. read more

A SoCal client of mine was looking to relocate to the picturesque scenery of Bozeman Montana. Inventory in town was a little limited but discovered that there are a couple new home developments from a builder I was familiar with. These guys build in SoCal and had a solid reputation for quality. I connected them with the onsite sales manager, Allison, who toured them and gave the inside scoop on whats coming up. She really knew the ins and outs of all the construction details that were happening and helped them secure a lot fit the budget and had a killer view. I usually don't like sending my clients to deal with builders on their own, but. this time it worked out great. read more

I would like to share my experience with my purchase of a Home at the Angeles Point Community in Los Angeles. At the outset, the sales team, Jim Mahoubian was the most friendly, responsive and agent. He went over and beyond to answer my questions and to walk me through the process. After the purchase of the house, there were a few issues with an incomplete veneer and fence. I was able to get in touch with the Warranty manager, Deborah Correa who got in touch with all the right people to ensure that the veneer was completed. With regards to the vinyl fence, she emailed me updates every week to keep me updated on the order process and time for installation. I am pleased with the beautiful Williams home, and more importantly, I feel that my after sales concerns were adequately addressed with diligence. Thank you to both Chad Ziese, and Deborah. read more

We are purchasing in the Williams Ranch community. While we've worked with several amazing people in the office who have all treated us so very well, we have to specifically shout out Jim Mahboubian who has worked so hard and so patiently with us through the whole process. Jim is super responsive and has never failed to follow up with us on each and every question we've had. He always sets aside time for us and goes above and beyond in making sure we receive great service. You can tell the team as a whole takes pride in what they do, and that they want to do what's right. They've cultivated an amazing community inside Williams Ranch already. Beyond that, the community's design is so unique and one of a kind. As a namesake community, the care, time, and effort that was put into every detail is already evident. As a place we can't wait to call home, the entire WR team has really been everything we could have asked for. read more

Very simply the best experience I've ever had looking for a new home. The experience we had with the representative who showed us each available unit was fantastic. She was very informative, helpful, kind, and most importantly, honest. I would highly recommend Williams Homes if looking for a new home. Also, if you get the chance to work with Emma, I would imagine your experience will be a lovely as ours was read more

Amazing local team at the Williams Ranch, Castaic. Possibly one of the best builders out there! We signed a contract for one of their gem of a home plans (plan 9), and the sales person helped us enormously. Guided us through each step and kept us updated. When due to changes in our circumstances which forced us to relocate, the same team and the local Williams Ranch site manager was extremely helpful and considerate towards our situation and went out of their way to make sure we receive a full refund including the amount they could have easily held on to per our contract. We got our hard-earned deposit back due the great sales team that worked for common customer like ourselves at a human level! read more

I would like to let everyone know how wonderful the builder "Williams Homes" is! My family recently purchased a property and Williams Homes was great every step of the way. They kept us abreast of all that was happening throughout the entire process. Building homes from the ground up is very interesting and we were able to experience it firsthand. We had special attention from many folks, but I'd especially like to give a "shout out" to Amy ,Cynthia and Andres. So patient and answered our phone calls and emails extremely quick. It felt like we were working with family & friends. We had our final walk through with Andres, he was extremely professional and his attention to detail was admirable. Needless to say, the home is beautiful and we couldn't be happier. Thank you very much Williams Homes! read more

Santa Maria: We found out today during our wall thru that our house doesn't come with Air Conditioning. Yep. No AC. Sales tried telling me the city wouldn't let Williams install AC due to lack of existing infrastructure. Please. Then it was our fault for not noticing - I told her there was a thermostat on the wall showing Heat and Cool and we had every reason to believe there would be AC. Then the story switched to "You don't need AC here." We called a local HVAC company for a quote on installing AC They are booked solid for the next 2 months- I'm sure that's because no one needs AC here. Oh, and at the last second we were asked to sign new loan docs and the $5,000 seller credit to us was gone. We insisted they put it back. Shady AF! Caveat Emptor - Buyer Beware! read more

The entire team was very courteous and friendly. I purchased a unit on contingency of selling my previous home. There were some delays on my selling side that I encountered but the Williams team was patient with me and always encouraging. When I say "the entire team" I mean the sales staff, their preferred loan broker, the closing team, and even the customer service after closing. They are the complete package. I've never felt so welcomed into a new home and community of all of my home purchases through the years. I typically do not write reviews but I had to for this group as they truly deserve to be mentioned for their dedication to their customers. Thanks Williams Team!!! I would certainly purchase from them again! read more

With the crazy market today home buying for me was very stressfully before I came across watt homes communities . I am very thankful to be able to have the opportunity to purchase one of the beautiful homes from the mystique community in Sacramento natomas area. The process for me has went very smoothly . From the first day I visited the community Ryan has been very professional and helpful! Ryan is amazing ! For such a short notice that I had Ryan has been very prompt and made sure everything for me has been a success. read more

Buying a house from Williams Homes is the worst purchase I have ever made. My house had numerous leaks, impacting 2 bedrooms, 1 bathroom, the laundry room, the living room, the dining room, the pantry, and the garage. I reported the first of the leaks in December 2022. 6 months later, not a single one of the leaks has been repaired to completion. I've been living with holes in my walls, untreated mold, sections of the house taped off and unusable, and one ceiling caving in due to moisture damage for 6 months with no resolution. In one region of the where a repair was attempted by removing and replacing the exterior stucco, the house was not repainted to match. I also have an issue with water pooling on exterior stairs that has not been resolved for months. This is the kind of quality and service you can expect if you purchase a house from Williams Homes. read more