1. Capstone Escrow

1. Capstone Escrow

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Santa Clarita, CA

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Capstone Escrow

5.0 (6 reviews)
Closed • 9:00 am - 5:00 pm

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Realty Executives - Max Loving outside at our new home!

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I was recommended by a co worker to contact Polly at Realty Executives. Now everyone is always…read morerecommending someone and I have spoken to a few agents now and Polly is such a professional but very understanding and sweet. I don't like feeling pressured to start services with someone, I don't give out any contact info but a email at first because I don't want someone hounding me. Polly is the opposite, she has been super helpful when I need her but hasn't hounded me once. She has given me more confidence and more information based on where I live, what I can sell for and what I can buy in the area's I am looking for. What I truly love about Polly is that she is very very informative but she is also very positive. I spoke to other agents that I've kept in touch with for over a year and never received the information I have received from Polly and the other agents are always a Debbie Downer. Explaining that I might not get that much for my place where as Polly was positive and explained based on the market and in my area, I can get a heck of a lot more than what the other Agents were thinking. So I just feel very good with Polly and will recommend her to anyone looking for a great Real Estate Agent/broker.

During the Spring of 2009 I had an absolutely horrible first home buying experience with the SCV…read moreAgents Team of Realty Executives. The agent I was working with was late for appointments (didn't show up for two of them), continued to show us the same kind of downtrodden properties, neglected to inform us of critical financial information, and didn't appear to have any real interest in finding us a home. It was only when I contacted our agent's boss (Brian Ends) that we were able to locate a property that was suitable to our needs. To top it off, after the closing, the agent placed all of our signed documents under our door mat and then drove off (only later calling me while on the road to confirm that the closing was done and the house was ours); mind you, I was home when she dropped off the documents. Finally, their recommended lender (through Countrywide, prior to the BoA buyout) was an absolute joke. Disorganized, short-tempered, and also uninformative. It's been three years so I hope things have changed, but I would avoid working with Paloma @ Realty Executives at all costs. She's too young, immature, and non-communicative to be left in charge of your home buying experience.

Williams Homes - Cabinet defects

Williams Homes

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Do not trust Williams Homes to stand behind their warranty. I submitted a valid cabinetry repair…read morerequest well within the two-year fit and finish warranty. Their team acknowledged the issue, sent contractors to assess, and even took a cabinet door to match for replacement. The work stalled, and they never completed it. Deborah Correa, their VP of Warranty, was involved throughout the process but became increasingly unresponsive and dismissive. After years of follow-up, she suddenly claimed Williams Homes had no responsibility and referred me to an outside risk consultant who has done nothing to resolve the issue. This is a clear case of warranty mismanagement and a deliberate attempt to avoid accountability. All communication came from Williams Homes. They handled everything until I escalated the complaint. Now they are trying to rewrite the facts and shift blame. Save yourself the frustration. Their homes may look nice, but once you close, the support disappears.

Do not purchase from this builder. Our home has had 2 water leaks in the same exact spot. Each time…read morewe were given a short time line that has turned into months of headaches. On the most recent experience, the contractor hired to do the repair did not properly protect any landscaping and proceeded to set up scaffolds and remove stucco/building material and let it fall into the areas below. After this was all done, we were left with destroyed landscaping. Williams Homes said they would restore the damaged areas and did an about face when presented with the costs. They accused us of trying to upgrade our landscaping when we were just trying to get things cleaned up and restored to its previous state. They patch work is painfully obvious and they keep saying the materials need to "cure" and it will be less visible. That is not the case. The whole house is full of shortcuts and evidence of trades that cut corners just to get the job done quickly. The VP of warranty and quality assurance becomes unresponsive and ignores continuous emails. They do their best to get out of making you and your house whole despite all issues being traced back to poor craftsmanship/quality of work. These homes seem to be hastily and cheaply made but sold at a premium. I would avoid at all costs.

Bri King and Associates - Family owned ... born and raised in SCV homegrown integrity

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Bri King sold my property in 6 hours. In a buyers market, 6 hours! She's well connected, the…read moretransaction went smoothly, kept me up to date on when things were happening and next steps. She knows the SCV and if you are buying or selling in the SCV and know that the realtors in the SCV are very tight then hire the best of them Bri King.

My realtor submitted an offer on a property listed by Bri King, and unfortunately the experience…read morewas extremely HORRIBLE & frustrating from start to finish. It was difficult just to schedule a showing because the seller did not want to move, which already made things complicated. On top of that, communication from Bri was very poor/ little to none. She was SLOW to respond to my realtor and often delayed getting back to us, which made the process unnecessarily stressful. Once we submitted an offer, we were told there were multiple offers on the property. (LIE) Shortly after, the seller significantly raised the price.(20,000$). The entire situation felt more like a game than a professional transaction handled with transparency and integrity. It honestly felt like we were being pushed to increase our offer without clear evidence of other active buyers. Ultimately, we decided to move on and pursue another property, which ended up being a much better/cleaner fit. Interestingly, once we canceled our offer, the home went right back on the market and continues to show as available. That definitely made us question the "multiple offers" we were told about. She doesn't care about veterans or military/law enforcement. Buying a home is already stressful, and clear communication, honesty, and professionalism are extremely important. Unfortunately, that was not our experience her AT ALL. I don't recommend using this flashy mindless realtor. She also tried to threaten the open house and bribe me to not have the open house for me to pay more. If I could give her ZERO stars I would. Her name is big and all hype if your serious with money and want something with quick response time stay away!!!!

North View Escrow

North View Escrow

(13 reviews)

We used North View as a 1031 exchange facilitator. This was my third 1031 exchange in recent years,…read moreand I've also worked with many other escrow companies -- but this was by far the worst experience I've ever had. Despite providing detailed information multiple times throughout the process, I discovered just one day before closing that they had no clear understanding of the transaction. They never reached out to the seller (later claiming the seller was supposed to contact them -- something they never mentioned in advance). The fee they quoted initially turned out to be misleading; the final cost was about 30% higher due to undisclosed add-on charges. I decided to move forward just to get it over with -- only to face an even bigger issue afterward. They mailed my large check to the wrong address. I had to personally go, wait and retrieve the envelope, and when I informed them, they issued a stop-payment on the check without even asking whether I had already deposited it. Now I'm dealing with a banking mess. It's been 2 weeks since closing, I still haven't received the check we urgently need. I usually try to give companies the benefit of the doubt, but the level of incompetence and lack of professionalism here was astonishing. I would strongly caution anyone from using this company for a 1031 exchange.

Great service was provided. Never had any issues getting a hold of anyone or getting the answers I…read moreneeded. Service was requested the time of escrow opening and they were super quick to Jump on everything to make sure the transaction went smoothly. Great value for everything provided. No doubt would use them again.

Capstone Escrow - realestatesvcs - Updated July 2026

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