My history with Rubin Properties dates back to 2003, when I first became the President of my HOA…read more My building had been happily using them since previous to that year, but when I became President, I experienced all the reasons why. I grew to become particularly impressed with one of the company's property managers. She was quick to respond to my emails (most times, within several minutes), and would meet my high standards of detail orientedness by copying all involved parties, with every single detail answered, checked, included, balanced, and unquestionable confirmation that the job was DONE. She impressed me even more a few years later when one of our condo owners discovered a leak and we had to do mold remediation. Our insurance company denied the claim, and it was only after this property manager pushed and appealed that they finally conceded and covered ALL the costs incurred by this issue. She personally saved my HOA around $15k - a HUGE win. She also re-negotiated the contract for one of our monthly bills, saving us $1,700 per year. My Board was super impressed with her email on that subject, because we didn't even realize that contract was negotiable. Fast forward a few years, and who do you think bought & took over Rubin Properties completely? My favorite highly detailed property manager, who already had a history of saving us money and providing excellent customer service: Heather Miller. Since taking ownership of the company, Heather modernized with an upgraded website, automatic dues payments, & online access for my Board to view copies of any invoice or payment, anytime. She has used her own high standards as a baseline & has mentored and taught her current team well; all the property managers on her team have consistently given me & my Board excellent support in times of emergency or routine maintenance, for years now. I know that Heather drives her team hard to support clients' needs - and she also rewards their hard work with lunches, dinners and team-building escape room challenges (nice, right?!). Plus during this pandemic, keeping each team member safe & well has been a priority. It makes me even happier to know that Rubin Properties consistently does such a great job for my HOA and our building AND it's a woman-owned business with a healthy workplace culture that values their employees. My Board and I count on Heather, Cesar & the whole team for: Emergency response Routine maintenance Contract negotiation Conflict resolution between owners and/ or tenants Excellent vendor referrals Budgeting and detailed statements Advising us in hairy situations Annual tax prep Keeping our HOA practices legal and compassionate Special project advising & coordinating HOA-related legal advice ...and so much more The icing on this cupcake for me personally is knowing I can trust Heather's opinions when I need to make decisions, or when she guides my Board as we rewrite our CC&Rs. To me, knowing that a strong moral compass exists at the core of our property management company's ownership is priceless.

I needed to update my automatic payments because there was a change in the monthly and assessment…read moretotals. Luckily, I had a fantastic helper, Ariana Arias. She made everything simple and she was very patient as she guided me through the process. I am a psychologist and I appreciate Ariana's skills with people. She is kind, knowledgeable, and thoughtful. She gets an A +++ ! In short, Ariana is an asset to Rubin Properties, Inc. Phyllis Gillman, PhD

Bridgette was extremely professional and easy to work with. She answered all of my questions…read moreclearly, stayed on top of everything, and made the experience smooth and stress-free. Her communication was great, and you can tell she genuinely cares about doing a great job as a property manager. I highly recommend working with her.

We have had a great experience using California Leasing. Communications have been very responsive…read more Any issues, such as a small sink repair was handled quickly and professionally. They helped us preparing for tenants as well, such as installing blinds instead of curtains on some of the windows. Their customer web portal is nice too. You can get reports and status and have a place to quicky find documents and find status. They helped with tax suggestions as well, which did help so we didn't have an unexpected tax bill.

A huge shout-out to Melissa, Jasmine, and Mindy! Their teamwork has been incredible in ensuring the…read moremost efficient tenant turnover possible. By diligently handling all phases--from timely inspections and frequent showings to quickly resolving minor repairs--they placed new tenants in under 10 days after the lease expiry. ​

Nothing but great things to say about Julie Olson at RentSource. Since day one she has shown her…read moreexpertise and professionalism. Have been working with Julie since early 2021 and she calmed all of our fears about nightmare tenants and nightmare issues. Julie has the resources to handle any issue and she found us great tenants! Julie has handled everything from the annual lease renewal and property inspections on down to minor repairs and fixes. I think she has seen it all as nothing rattles her. She just handles it! We are so thankful and grateful for Julie. 10/10 and highly recommend.

I have worked with Craig and Ruben for over 15 years, and throughout that time they have…read moreconsistently demonstrated professionalism, integrity, and a strong commitment to their clients. Their knowledge, reliability, and dedication are truly appreciated. I am grateful for all they have done and would not hesitate to recommend them

BAD EXPERIENCE - PROPERTY OWNERS BEWARE! Portia Franklin wasted weeks of our time and we lost rent…read morerevenue when we considered listing our property with Verified Property Management. Portia was disorganized, flaky, unprofessional and unable to deliver on all promises she made. Their contract also has unnecessary hidden fees charged to property owners if a repair is needed. Make sure you read the fine print before signing the contract. We decided to go with Gable Property Management instead.

Jessica Martinez went WAY above and beyond to help me with a problem I had. She spent her personal…read moretime to help when she had no obligation to do so. Without her things would have been a disaster with selling my house. THANK YOU JESSICA!!!

Absolutely terrible, dismissive, and rude. The transponder on my car to open the gate stopped…read moreworking after one year and they have the nerve to charge me $35 for a new one, after waiting two weeks for someone to finally answer the phone. This property management company is terrible and awful.

Emma was great in helping me set up my security passcode. She was patient and made the process…read morevery easy. She's a great asset!! Julie

Carolyn was extremely kind and helpful. She answered all questions I helped me get everything I…read moreneeded handled quickly

Jen Nagle & National Property Management Group have been very helpful & responsive to any concerns…read more& requests we have made in our HOA Community. The staff has been professional & friendly in all interactions. We highly recommend them!

After being ignored for weeks by Andrew via email and phone I called but of course he was in a…read more"meeting" unfortunately I had a very unprofessional and disappointing experience with Corbin. She was disrespectful, dismissive, and lacked basic courtesy. Instead of receiving help, I was spoken to in a condescending and rude manner that made the conversation unnecessarily unpleasant. An HOA should set the standard for professionalism and respect when dealing with homeowners, but unfortunately, that was not the case here. I know the management will not address this type of behavior, because Corbin is Andrew's assistant. Owners deserve to be treated with respect and professionalism however it's sad that over the years that is lacking. Owners are paying dues almost 500 a month, yet the property continues to look like it's falling apart. It feels like our concerns are dismissed while leadership remains unchecked. Homeowners deserve transparency, professionalism, and a board that actually cares about maintaining the community rather than allowing this kind of behavior and neglect to continue year after year!

If you have need property management then call Tammy! She has years of experience and so much…read moreknowledge in the field! She is super nice, patient, and trustworthy!

These people are only capable of rotting the tenant's life. They don't listen to your concerns,…read morethey don't answer phone calls or emails. If you have a justified issue, these people won't be there for you. There is a gal on their team, her name is Evelyn, and she is the rudest person ever. Each time I had to talk to her about my concerns, she never allowed me to finish my words, aggressively attacked me to shut me up, and give me a run around for not doing her duty. Instead of resolving the issue(based on our lease agreement), she tried to push me away with her aggressive approach. Their supervisor Tommy, is the same type. They are pricy for nothing, Even my landlord had to change the leasing agency because of them. Stay away from these crooks!

A big THANK YOU to Ellie Gould. The entire leasing process…read morecan be exhausting despite what you think you know . Ellie Gould, you are such an amazing person to go to the lengths you did to make our new lease and move so much easier. Always available and knowledgeable you are extra appreciated. You made everything to the last detail so smooth! From us to you - your the best! I would recommend California Leasing to anyone looking for true professionalism and a friendly attitude. Ellie won't leave a detail unturned, and was available for every call and for every question. Tracy H.

I had the unfortunate experience of dealing with this company. From beginning to end a total…read morenightmare. They never call back when they say they will, if you reach out you don't get answers. I even tried going in the office thinking that would help, it didn't. I personally dealt with Laurie & Donna. Both of them were impossible to reach. NEVER returned emails, texts or phone calls. Long story short, if you don't want a company that works against you go elsewhere. If you don't want to beg people for a response in a reasonable time frame go elsewhere. Last but certainly not least in a day and age where rentals are everywhere, there is absolutely just no reason to deal with this company because your time is precious and will be WASTED here.