My wife and I both bought a new home and sold our old home with Merry and Steve over 2021. Despite the craziness of the market, we were able to buy (relatively) low and sell (almost absurdly) high. I'm convinced that Merry and Steve played a big role in our good fortune. They were constantly available, immediately responsive, and patiently waited as we remodeled the new home over six months and then prepared the old home for sale. No pushiness on their part and a lot of flexibility to make sure we felt comfortable. During the process they both referred us to excellent professionals, both for our mortgage and for home repair. You can't go wrong either buying or selling (or both) with Merry and Steve. read more

Merry gets it done! She was key in getting my home sold in a few days. She helped me all the way with helpful tips, always available and kept me calm during this very stressful time. She brought in an excellent photographer with amazing skills to highlight my house. The entire process was effortless for me. If you need an agent, selling or buying, call Merry. She is a pro and knows the market! read more

Merry Pope desecrates the American Flag by using it for self promotion. What's worse, she forces others to desecrate it by throwing it in the garbage. Worst of all, most of her desecrated flags end up in the Great Pacific Garbage Patch, where they choke marine life and put microplastics into our diet. She is deaf to polite requests from clients to cease this practice. Choose any other realtor but her. read more

Merry Sold our Santa Clarita home in 3 days of showings, received 14 competing bids, weeded through them and presented the 2 best to us on the 4th day after listing. Needless to say, the bid we accepted was not the highest, yet it surpassed our listing price by 80k. Can you believe that? Merry is so much fun to work with too, just a great "can do" attitude. I honestly don't know when she sleeps. (sorry bout that Merry :-)). She kept us posted every step of the way which made our job as homeowners pretty simple. A bunch of signatures and voila---SOLD QUICK! We no longer live in the area, but if we did we would refer her to anyone we knew that was looking to sell a home. Thank you so very much Merry, we owe you a debt of gratitude. Best always, Mary Beth and Mike read more

We had met with multiple other agents who didn't have experience with our neighborhood and then it dawned on us to call Merry. Merry made what could have been a hugely stressful situation a breeze. She led us through every step of the way never allowing us to become stressed. She was very prepared and attentive to all of our needs. We had a few things left undone with the house and worked together with Merry on where our focus should lie. The listing was very detailed with professional photos taken both at day and night. People came from far away to see our home and we had appointments every 30 minutes for 3 days in a row all day long. We ended up with 12 offers and it sold for 55k over asking price. Merry's experience with the appraisal process was key and she was there to provide the appraiser needed detail. The entire process far exceeded our expectations leaving us with tears of joy. Don't even hesitate to reach out to Merry. You will not be dissappointed! read more

Merry and Steve are amazing people. If you need someone who are genuine, caring and professional, then the Pope Team should be your choice for realtors. I would like to thank the Pope Team as being a recent recipient of Pinnacle Estate Properties Mother's Day drawing. Thank you very much and look forward to seeing you again. Awesome people and highly recommended ! read more

The Pope Team - Thank you ! - Real Estate Services Near Me - Santa Clarita, California

Personalized service combined with professionalism, knowledge and enthusiasm is what differentiates Steve Goodman from the others. Steve Goodman from Pinnacle Estate Properties located 24501 Town Center Dr, Valencia, combined forces with lovely Holly Ackerman and Mary Pop also known as the "POPE TEAM", provides the most comprehensive and customer real estate services anyone can ask for especially how they work together to meet all your needs from viewing properties to closing. They are very patient, informative and precise. I have purchased a Short sale house. We all know that short sales can be so tough, but Steve Goodman never stopped. He has been extremely great with helping me step by step through the process with daily report on the progress, he was always honest with me even if it wasn't something I wanted to hear. He was available for questions day, night and weekends always very quick to respond and so caring. Steve Goodman also helped me sell my Condo in Encino in a timely manner and took care of all the details for me. Always one step ahead, shows support, patience, and diligence. He really knows his stuff. Steve and his team did an absolutely fantastic job for me. I must tell the world that I highly recommend The Pope Team to anyone who is looking for the total package and desires an operation that has all the systems in one place including the Escrow office run by an amazing lady, Sandi Ortiz and her Team. They get the job done. Sandi emailed me and anticipate the problems before it arrive. Friendly and ethical service is what it all about. A place to make it a well oiled machine (-: Steve Goodman, If you think that I'm your biggest fan, you are absolutely right! I can't wait to work with you again. Thank you. Shoshana Taylor read more

Merry Pope was absolutely the right choice for us. We found her to be very personable yet professional....Always right on top of things and always kept us informed up-to-the minute. Her knowledge of our neighborhood and the market in general were excellent. Perhaps even more importantly, her expertise with the whole process of real estate transactions was refreshing. Sadly, we've had experience with some realtors that seemed to be focused on something or someone else. Worse, some gave the feeling that they were just a little behind the curve. Not with Merry! From our perspective as sellers, we always felt that we had her full attention and the whole experience was as close to hands-free as could be! We just took her advice and watched it all happen! Highly recommend. read more

We have had the most wonderful experience working with Gary Kassan of Pinnacle Estate Properties out of the Town Center Office in Valencia. Gary worked in a most professional manner and sold our home quickly and very close to our asking price. Gary also helped in locating a beautiful new home in the Westcreek area of Valencia. Every aspect of our business with Gary was handled in a most exemplary manner. The entire experience was a good one and when those unplanned challenges showed up Gary was on the front lines with us every inch of the way to bring about the best outcome. This is who you want to represent you...trust me...he is good! Jerry Kritzman Valencia, Ca. read more

When it came time to sell my house, the first name that came to my mind was Merry Pope. I had seen Merry's signs in our housing tract over the years and always was amazed how quickly her listings would sell. Upon meeting Merry, she came well prepared with information about her background and experience. Merry presented me with comps in the area and gave me a value range based on upgrades. Merry was quick to point out things I could do to help sell my house quicker and get max value. Within a very short period time, Merry had received an offer on my house. Merry handled the negotiations with a very difficult buyers agent with great poise and professionalism. Throughout the entire escrow process, Merry continued to deal with extremely difficult buyers agent. Merry, despite the difficulties, took us across the finish line. I would highly recommend Merry to be your Real Estate agent whether your buying or selling. read more

I highly recommend Merry Pope!! From the moment I listed my house Merry had my best interest at heart. I felt like I was working with a good friend. Merry answered all my question any time of the day or night. She is incredibly patient and kind. Merry is extremely knowledgeable and has many years of experience in the real estate industry. I felt completely confident with her from the start. She always made sure I had a full understanding of everything I was signing, Even with The purchase process of my new home. Merry taught me that the highest bidder was not always the strongest buyer.She cross qualified all offers and help me choose the most qualified buyer. The process continued flawlessly from there. The escrow and inspection phase can be a bit trying at times, But Merry was there with her patience, kindness and perseverance, even when it came to the solar lease transfer, which is not always an easy process. Merry handled it flawlessly. My house sold in record time. And, at the highest price of any other house in the neighborhood! It was quick, easy, and very profitable. I highly recommend Merry Pope! I will continue to refer her to friends and family. If I ever move back to California, Merry Pope WILL be my buyer agent. read more

Absolutely amazing team to sell your house!! Merry and Holly and their crew worked tirelessly to get our home sold. If your looking for an honest real estate professional this is the best you will get! read more

My husband and I have bought and sold several properties over the last 20 years, and we've never encountered agents who are so honest, helpful, caring, and professional. Buying and/or selling a home can be very stressful. Each member of this team goes above and beyond the call of duty to ensure a smooth and painless transaction. Steve, Holly, and Merry are, by far, the best real estate team in Santa Clarita! read more

We were recommended to Merry by our Lender and couldn't have asked for a better agent than her. We moved from the east coast and was living with family members while we searched for our dream home. We have been saving for several years and was nervous/excited to do the process but she guided us the whole way through. She's very professional, detailed oriented, responsive (no matter what time of the day), knew the area, Santa Clarita, very well and helped us diligently. From the home search till we got the keys and everything in between, she was amazing!! I mean, we closed in 17 days!!!! Her suggestions, ideas and opinions were crucial and we never felt pressured to make any decisions. She made sure that it's exactly whAt we wanted with no regrets!! She was so great, our 5 year old son drew a picture for her as a thank you! Can't get any better than that and you know kids tells the truth at this age we love her, go see her and you won't regret! read more

The Pope Team - Our new first home! - Real Estate Services Near Me - Santa Clarita, California

I've bought and sold homes before, but NEVER have I had such personalized, professional and caring service! This team was ALL about ME! Steve showed up for our first meeting so prepared! He had stats and pictures and references and referrals, etc. He guided me through the sale of my home over the course of several months as I looked for a new one. His advice, knowledge and experience made an otherwise stressful time so much easier, mainly because I knew I was being represented by caring professionals who put my needs first. Holly was amazing as she helped me find my perfect home! She listened to what I said before and during the search. She never pushed, always supported, and stayed both by my side, and on my side as I decided, changed my mind, and re-thought each move. I never felt pressured, always felt secure and really appreciate their guidance and support! Merry was wonderful with her patience and humor as she arranged the buyers' appts and final closing. I have already recommended this amazing team to a friend, and will do so again and again! I feel so lucky to have had them recommended to me (thanks, Bob!). Best and nicest group of professionals EVER!!! read more

I had the best experience with Pinnacle Estate Properties and Escrow!!! My realtors Ursula Diez and Lauren Lensch were excellent realtors and always kept me well informed! They were super organized and efficient! They were always available for questions or concerns and sometimes I wanted to tell them..."stop working and take the day off!!" They are extremely hard workers! The process went smoothly and was a great experience of buying and selling a house! Sandi Ortiz and Kari Hartwick in Escrow were fantastic as well! They were always ahead of the game and on top of things! They ALWAYS had the most cheery disposition and attitude! Definitely makes, what is normally a stressful process, sooooo much easier! Not only were the people that helped me with my home buying experience excellent, but also all the realtors I came in contact with were amazing! They all seemed genuinely excited for me and my new home! While passing them in the office, they all were so welcoming and helpful. Without a doubt, you should contact Pinnacle Properties! You will not be disappointed! I have a beautiful new home thanks to them :) read more

Holly Ackerman was referred to me by a family member. She enabled me to purchase a house that otherwise would have been impossible to obtain. She was instrumental in getting us in touch with the right loan company. Even though it was a stressful time for me, Holly was always there to listen and to help with anything we needed. She is very professional and knowledgeable. If I ever need a realtor in the future I will call on Holly and the Pope team to handle everything. I can't recommend them highly enough. read more

Merry and the Pope Team were phenomenal agents for selling our home. They know the market and gave us plenty of information to make a well-informed decision on pricing our property. We decided to make some upgrades before listing and asked Merry and Steve for referrals. We ended up choosing two from their list of recommendations, which resulted in very good work at reasonable prices, and completed quickly! A big plus when you want to get a property listed fast. Merry and the team went above and beyond in all areas, including going over the offers with us and helping us get the best sale price. We received regular updates on the sale's progression and immediate help to clear up any snags. This isn't the first time we've sold a property, but it's definitely the best experience we've had. I highly recommend the Pope Team for pleasant, professional, knowledgeable, and all around excellent service. We would 100% use them again! read more

Holly Ackerman was a real joy to work with. She made the process of buying our first home enjoyable and easy. The best advertisements help you understand what you will be receiving when you make your purchase. I intend to advertise on behalf of Holly and her organization, because I really appreciate the work she did for us. 1). When we were searching for our home Holly emailed us daily updates for homes that fit our desired criteria. 2). Holly was accessible via calls, texts, and emails. If we wanted to see something she would very often take us by the place that very same day. She makes time for you. 3). Holly got to know us personally. She understood our tastes and preferences, and never once did we feel like she was pushing us to make a decision. 4). When we made our decision, she went to bat for us, and helped us lock in a price under market value 5). After our offer was accepted she walked us through the closing process so we understood exactly what would happen. If we had any questions she was merely a phone call or text away. 6). When all was said and done, she stopped by our new home, gave us a helpful list of contacts like gardeners, roofers, plumbers, etc, and left us with a wonderful house warming gift. Holly Ackerman made this important step in our lives fun and pain-free. Because of this she will always be welcome at our house any time. We highly recommend her and her company Pinnacle Estate Properties, Inc. - Michael Lee and Cheryl Morton read more

The Pope team was outstanding during the sale of my mothers condo. They were prepared to answer questions about comps in the area, they listened and made suggestions about staging the property. We had 3 offeres within two days and was able to counter to our benefits, and yes we closed in less than 3 weeks. Thank you Steve, Merry and Holly. We appreciate you support and hard work. SOLD!!! read more

So, maybe I can save some money and sell by owner. My husband is a smart guy. I am a smart lady. I have done it before. I could do it again. Oh, wait, the laws, the market, the times and the paperwork have all changed quite a bit since then (15 years ago) Do I really have the time (no), the energy (no), the current knowledge (NO), to do this? (again, NO) I am a believer in everything happening for a reason and in instant connections with people. When I chanced upon meeting Holly Ackerman , her calm demeanor made me immediately comfortable when I met her at an open house of a property The Pope team was marketing (WAS marketing; done deal, open house and sold in a week.) Truth be told, it was the home of my neighbor, who is no pushover and neither am I. So if she was happy with this team, I felt I should at least consider them. I had made contact with 4 realtors prior to meeting Merry Pope, by chance, in the middle of the street after my neighbor's house sold in less than a week. Who is to say when and where fates collide? Because I was aware that this team's operating plan has each member specialize in one area, I asked Merry if she would look at our home since she is the sales specialist. She came to our home, gave some advice. Just based upon the gut feeling I got from her demeanor, which is just the right blend of calmness, kindness, honesty, intelligence, and professionalism, I agreed to have her prepare a presentation. She did return in several days and gave a very clear cut presentation, that had just the right amount of facts, figures, and services her team would provide without being overwhelming. The decision to sell one's home is very personal, as is the trust and relationship between the sellers and the agent/s. They will be coming into your home, making suggestions to show the property in its best light, and learning intimate details of your financial status and personal habits. You have to feel you can trust them and we do! If I had to pick one thing that stood out in the whole experience, it was that Merry listened to my concerns, answered my questions, and never made me feel as though any of them were silly questions and I always felt I was involved and informed of all the details as they emerged. She educated me on things I wasn't aware of, guided me towards the best direction to take (though it was always our decision in the end), and the fact that she truly cares about her clients is evident. While I was preparing for the open house, Merry dropped by for some last minute details in preparing for the home to be photographed, and the next thing I knew, she was vacuuming. I mean, WHAT AGENT DOES THAT? Merry Pope, that's who. read more

We used Holly Ackerman as our agent when we bought our home in Valencia. She is not only professional but also a truly nice person. Naturally, when we decided to sell, we called Holly for guidance. Holly introduced us to Merry Pope, who handles the sales for Pinnacle. Merry came to our house fully prepared and gave a stunning presentation that answered most of our questions before we asked them. She seemed almost too good to be true, but she was true. Merry was on top of everything with the sale from day one to the very end. I am very particular and had millions of questions during the process. Merry answered every concern I had quickly and efficiently. We listed the house on Thursday and had multiple offers by Monday, most well over asking price. She advertised our property on sites I'd never heard of. She had a professional photographer take pictures of the house. The open house, hosted by Holly Ackerman and which was the first weekend after listing, was a huge success. Merry made the selling of our house virtually effortless for us. She even went so far as to find us temporary housing when the house sold much sooner than we anticipated. I could go on and on. Merry was always professional, always accessible, always positive, not to mention that she has a great sense of humor and is the kind of person you want to have over for a barbecue. I was so pleased with Merry, I convinced my neighbor, who was going to sell by owner to talk to her. She was so impressed that she decided to use Merry, too. I highly recommend Merry Pope to anyone who is selling and Holly Ackerman to anyone who is looking to buy. My only regret is that I couldn't bring the Pope team with me to my new location out of state. read more

We recently purchased our first house and we can truly say that we have found the house we were looking for. We are a family of 7 and it was hard for us to look for a house that best suited our needs. We have been living in a small apartment for years and all we wanted was an upgrade for our growing family. We have been on the market for 3 years and thankfully, we were recommended by a friend who also recently bought their house with the help of Steve Goodman. In two weeks, we found our dream house! We were looking for at least a 3bed, 2 bath house but he was able to find us a 5bed, 3bath house in a very nice neighborhood. He made the whole process so easy for us and all we had to do was just follow his lead. We really felt that he was genuinely trying to find the best house for our family. Me and my wife did not feel for one second that he was helping us just to make a sale. His patience and his honesty are what sets him apart from all the other realtors that we have worked with in the past. He will guide you every step of the way and is available anytime if you needed anything. I highly recommend Steve Goodman and the Pope Team, you won't be disappointed. Thank you again Steve! read more

I cannot rave enough about the experience of selling my home and buying a new one with Steve Goodman and The Pope Team. Steve is a true professional every step of the way and so is the team that supports him. Steve is a stickler for details, but that is exactly what you want in a realtor. He made sure we stayed on schedule to close both homes simultaneously, which is a trick indeed! I do not hesitate to recommend Steve and The Pope Team for any real estate need. They are a 10!!! in my book. read more

My family and I are so thankful of the dedication, persistence and passion Christy Kapahu (real state agent) had during our process in finding our dream home. With a growing toddler and a baby girl on the way. ..timing was critical to find the ideal home in such a short period of time. Christy Kapahu was so committed to finding us a home and she did just that. Our home is everything we were looking for plus more. When we met she asked " what kind of home we were looking for? " l said to her ..."A home I can see my Children grow up in".....She gave us. ..Our vision to perfection! Thank you for everything you have done for us. ..you have gained our trust and eternal friendship! From Jessica, Angelique ', Christopher and Christian Perez. read more

I needed a sophisticated RE agent to help me purchase a condo that was bank owned. I had never done this before and turned to Steve Goodman of the Pope Team at Pinnacle Realty to assist me in the process. I was fortunate that Steve was very experienced in this area and obviously other aspects of being a realtor. These transactions are always difficult but Steve held my hand throughout the process and I'm pleased to say we were successful in our purchase. Steve and his associates Holly and Merry are truly a team. Each one of them was involved in parts of my transaction with an upbeat, positive and helpful attitude. Steve handled all the aspects of working with the bank's realtor and escrow company not only to close of escrow, but helping us find a locksmith to rekey the home and informing me of all of the utility company contacts and more. If you want attention to details and responsiveness from an agent that is always there for you, Steve Goodman is the guy. If I could give 10 stars on Yelp, I would. Just speak with him and you'll see what I mean. read more