We had an emergency late yesterday afternoon with one of our senior cats. I called Animal Care of…read moreHays county at 4:45 and spoke with Kyle. He was kind and told us to come in right away. We drove in from Wimberley and Kyle was waiting for us at the door. Dr Medina came right in and gave Jasper and exam. We were under the impression we were going to have to put Jasper down yesterday afternoon. Instead, Dr Medina explained a few other options. Jasper received meds and fluids, and we took him home with us last night. Dr Medina and Kyle with both wonderful to us, compassionate and understanding to our situation. They both went above and beyond for our kitty Jasper, and we truly appreciate what they did for him. Thank you, Dr Medina and Kyle, for getting us in so quickly yesterday and taking such wonderful care of our Jasper!

I take my two cats here and they always take such great care of them! They are always flexible with…read moreme and are willing to fit me in when needed. I will never take my cats anywhere else, they are the best vet staff!

The staff were incredibly friendly and it truly made all the difference. I just had my cat spayed…read morehere and they were super helpful with any questions/concerns that I had. The surgery went well and I honestly was very satisfied. Absolutely recommend this place.

They've always taken great care in treating and maintaining their health. The staff is very…read morerespectful when it is the end stage of our pets lives.

After moving up here, we were in search of our next vet for the fur babies…read more Luckily, we got it right on the first try. This vet office is the real deal with people that put the animals first. It is family run and owned, with multi-generational vets on staff. Their rates are more than reasonable and you know that they care.

Never been one to leave a review, but this place had my blood boiling so hot I felt the need to…read moreshare. Was bringing in my cats for a weigh and medication, unfortunately my kitty poo'd himself and it got into his fur just before arriving. I asked for some supplies to clean him up with (I didn't ask them to clean him for me just like a dab of shampoo and a spray bottle or something to clean it up) and after some begging they gave me 5 sheets of paper towel... Mind you I wasn't just coming off the street I had been with them for 2 years, called ahead and paid over $200 for medicine today. If you know anything about cats they are absolute clean freaks and already stressed out enough being outside of the house and these people couldn't care in the slightest that he's covered in his own filth. Then they had the audacity to say well if you had an exam appointment we'd be happy to clean him up for you! Real good that does me plus I wasn't even asking them to clean him up I had zero problem doing it myself. If that doesn't scream "I don't care about your animals" then I don't know what does. Front office has always been rude and demeaning but the saving grace has always been that the actual vet was nice and knowledgeable. Not looking forward to vet shopping but I'll be damned if I ever go back here.

My dog does very well here the staff is friendly as soon as you walk in always gives great service…read more If you are looking for a place that cares for your pet this is the place

They were able to see my dog the day I called. The vet performed a complete and detailed…read moreexamination and recommended a course of action that fixed the problem! I was impressed by the completeness of care - the exam was more thorough than my dogs recent annual exam at another vet office. I'll be bringing my dog back for any future vet care needs. 5 stars, I recommend you bring your pets here too!

I had an amazing experience!! My cat is almost 13 and has never regularly been to the vet. My pets…read morehealth has always been the responsibility of my parent, but I have recently been living independently and decided to take initiative to ensure I get regular check ups for my cat. I was nervous and unsure of what to expect but the staff were all extremely welcoming and nice, and informed me of everything they were doing and confirmed with me before doing any tests. My only dissatisfaction is upon informing me my cat has gingivitis, the only solution they offered was a $1400 surgical procedure. I was not informed of any alternative treatments, or any measures I can take that could help my cat other than an major surgery. Other than that, they were all amazing and kind. Would recommend and will be going back!! :)

Nice vet docs. Waiting area is sooo calm. No chaos of 5 animals waiting in the lobby hyped up to…read morethe max. Love this place !!

My son and took my beloved dog for euthanasia. We scheduled a 2pm appointment, knowing it was right…read moreafter lunch, and shouldn't have a wait. We were escorted to the "dying room" at 1:50 pm. We didn't get seen again until almost 3pm. It was torture. My dog laying on my lap, staring up into my eyes, I'd made my peace of letting her go, but not this way. Not waiting almost 90 minutes for a 3 minute procedure. My son went out multiple times to ask, please put my mom out of this misery. They said, I'm sorry, the vet has a really difficult case right now. And I'm thinking, more difficult than death? Then to top it, a woman comes in with the bill, $550 ?!?, which my son paid. Finally the vet came in and ended it. I have nothing bad to say against the vets, but this I an awfully run business. Please avoid at all cost.

Our pup, Chance, needed emergency surgery for a tumor on his bum. Dr. Williams made time in his…read morebusy schedule that same day to perform surgery- we were so worried due to Chance being a bull dog, but they did an amazing job on his surgery and Chance has been able to recover way faster than we expected. This clinic not only helped us through our anxieties about surgery, but also gave Chance a whole new energy for life. Thank you so much!

Absolutely wonderful service. They know how much these aren't just your pets, but a part of your…read moreheart. Dae is so sweet and compassionate, and Dr Currier was thorough and communicative. They talked us through a very stressful day, and made sure that we felt confident in the plan of care. They even called the next day to follow up and check on our sweet dog. I highly recommend these two.

I took my 17-year-old to Banfield. i'm not a fan of the drop your off and we'll look at it…read more We'll look at your when they get a chance. You never get to meet the vet. It's all done over the phone. I don't think this vet what I said I told her I was already giving my dog a supplement of vitamin E oil. The vet advised that she was going to give my two prescriptions so when I got there and picked up my dog I wasn't surprised to get a sack with two in it when I got home I called and asked about the medication because nothing in there really addressed my dogs coughing I was told there was a paper prescription inside that I could take to any pharmacy. That's when I realize one of the packages in the sack was the vitamin E oil supplement. I was already giving my my pet the cost of this supplement was $35.52. When I asked to return it because I didn't authorize buying it said they couldn't take back any you know prescriptions or that left their office. I was expecting to pay for two prescriptions so I wasn't surprised when I was billed for two prescriptions, I'm leaving Banfield, so there was no way for me to know until I got home and saw the packaging that it was something I hadn't agreed to or was told that they giving