Seems to be a caring group of people who will gladly take care of you & your animal. My dog was getting her rabies shot & when the vet came to pick her up my dog snapped at the vet. The vet simply stepped back for a minute or two so my dog wouldn't be startled again & then did the shot almost nothing had ever really happened this was also on the weekend they have a rabies shot discount so it's a very busy day. read more

This place used to be so wonderful. Now it's just a corporate money grab. The first options are always the most expensive and bypass common sense to just cut straight to whatever makes them the most money. Staff used to be so nice. Now just cold with now personality. Beyond just doing a job; seriously not caring. read more

My dog is going through heart failure and Dr. Erman treated him and explained to me everything I needed to know... I was all over the place and very upset but she was very understanding.... read more

Incredible vet. They saved my cat who is my whole world, from a horrible dog bite. Communicated great and fixed him up. I can't thank them enough for helping my sweet fur baby. read more

We have been associated with this group since we got our first dog 9 years ago. Extremely professional, organized, and accommodating with your pets. I have always felt their love for my pets as they tend to them for whatever scenario we are visiting them for. This team is very detail oriented, Their location is always clean and well maintained. The prescription reorder process is phenomenal on turnaround and payment follow through. We enjoy having this team care for our pets. Enough so that we drive an hour away for them to continue our pet's care. Love these guys! read more

Yo took my green cheek bird there today the lady doctor for birds are exotic pets awesome hands down the best so if you have a bird go to this vet she awesome .kid from Brooklyn and I approve this message read more

Evening hours Emergency Care for my little Chihuahua was absolutely the best experience! From the greeting at the front desk to the exemplary care from the staff and doctor. They cared for my pet with empathy, and provided an accurate diagnosis. If I could give a rating higher than five stars I would. read more

Very helpful and friendly staff. Nice clean facility. Not really a long wait time for walk in services

Excellent veterinary office. Happy somewhere is open for urgent pet needs when our regular vet is not open and is less expensive than the emergency vet. Great people! read more

I had a great experience here! My pup was suffering from nausea and bloating all over in his abdomen. We talked about causes and how to treat it. Was sent home with some reglan and he was started on a limited ingredient diet. 4 days later and he's feeling much better and back to his normal self. read more

Have treated us and our dogs with kindness and respect. We are on our third dog with them.

LOVE LOVE LOVE Williamson County Animal Hospital. The front desk team is so happy and attentive which carries throughout the hospital. Dr. Barrett received my dog who basically was in the process of passing. She brought her back to life. I've had great experiences with all of the doctors. I love that it's walk-in however, expect to wait. It is in the order you arrive unless it's a true emergency. I never mind waiting because of the overall experience they provide. They have a great check in system. You can choose to wait in your car and be notified via text when it's your turn. read more

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My pups, Gidget and Bandit, always receive the best care here! All the Vets, Vet Techs, and office staff are courteous and helpful!

I love this place and their dedication to the well being of our pets. We are so lucky to live in a city where a veterinary clinic like this can be available to the community at large. The doctors are highly skilled, open and collaborative. The staff are friendly and caring on the phone, in the waiting room, at check out, during the visit, and in the pharmacy. They saved my Goldendoodle many years ago when he was attacked by another dog and had a life threatening injury to his jugular vein. I now have a cat with anemia, which has been challenging to diagnose and requires frequent visits and coordination with specialists. I never feel like a burden nor do I ever feel like I'm overcharged for their services. Thank you Dr Reynolds and team for everything you do for pets and the owners that love them. read more

Williamson County Animal Hospital - SK - Veterinarians Near Me - Franklin, Tennessee

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Our friend Tex who we enjoyed as our pet for about 11 years became sick with very unpleasant symptoms. Dr. Shaun Reynolds treated Tex in a gentle , caring manner. He made suggestions as to treatment but left the decision as to how to proceed with my wife and me . We trusted his judgement and left Tex overnight for meds and observation. Tex did not present much improvement so the doctor recommended we take him home and continue some meds to see if being in our home would help him. Sadly Tex continued to get worse, not any better and based on the tests as to his kidneys deteriorating condition, we made the hard decision to have him transitioned. We did not want him to suffer anymore. Dr. Reynolds explained the process and told us how sorry he was but applauded our courage to stop Tex's pain and then left us with our boy to say goodbye. We have received great service at this hospital and will never forget Dr. Reynolds compassion for our Tex and us! read more

We're so pleased with this vet. Dr Barrett solved our dog's problem after two of our old vets couldn't. We were about to have to put our dog down but Dr. Barrett did a simple test and diagnosed and treated our pet quickly and effectively. Thank you Williamson County Animal Hospital. We will definitely be moving our business here! read more

Yesterday was really hard day for my husband and I. We lost our Avie girl (9yo Boston Terrier) in May 2020. She was perfectly fine and healthy and one night she seemed to have a little weird congestion but everything (pee/poop/eat/drink/energy) was normal, so I wasn't concerned. The next day she passed away, and it was traumatic to say the least. So, we just got a baby boston on Thursday of last week (we have had her 6 days). We haven't even been taking her outside b/c she's so little and her face is so smooooshed and the breeder said pneumonia is possible and to refrain from outside for another 4 weeks if possible. So yesterday mid afternoon baby started a honking/breathing and we were terrified. I wanted to find a vet that we could go in with her. I really didn't want to be separated. Thank goodness we found this as an option. It's first come first serve and also so grateful they weren't too busy, we waited in our car maybe 20 mins maybe less before we were able to be seen. We saw Dr. Barrett and so thankful for her! She was knowledgable, caring, calming, direct, and patient with me (I'm the worst patient b/c I work in the medical field) lol. Our new baby just had an upper respiratory infection, and she's brachycephalic. We have had 2 doses of antibiotics and can tell she's feeling SO MUCH BETTER. WE ARE THANKFUL! Thank you Dr. Barrett!! Also quick note: I didn't feel at all like this is the place to nickel and dime you. Pretty rare to find these days. ** Instagram: @earnestlyindigo read more

Williamson County Animal Hospital - Honking breathing in the car - so glad I'm feeling better!! - Veterinarians Near Me - Franklin, Tennessee

We had to put down our sweet 10 month old cat today. After coming to this urgent care last night, we were hopeful. But it wasn't meant to be. The two doctors we saw (last night and this afternoon) were EXCEPTIONAL! Caring and thoughtful but straightforward and honest. Under bad circumstances, we found this place to be filled with genuine pet lovers who handled our situation with so much compassion. Thanks to the Doctors and team here. They even offered to make little law prints for us to keep in memory of our sweet Gus. read more

So grateful for the staff here! Service was incredibly fast and super efficient! Amy was so pleasant and helped comfort me and my dog. Thank you so much!! read more

Average. The devil is in the details. I brought my dog here 18 years ago and her end of life care was exceptional. The staff could not have been more caring. Fast forward to now . . . if you go to After Hours Care, they greet you through an intercom with something like, "Yes?" I don't remember the exacting wording but in my mind it translated to "What do you want?" I would much prefer 'Can I help you?' or 'Are you here for after hours care?' When I'm about to pay premium prices for vet care, a nicer greeting would go a long way. For procedure drop off, it's a cattle call at 7:30 a.m. Drop off is between 7:30 and 9:00 but a lot of people arrive at 7:30 - and there's no way to establish who came when (no number system) so you could arrive 2nd and get checked in 5th. Each time you arrive, they have you fill out the same green form with your name, address, pet's name . . . . I realize a lot of pets have the same name, but it would be nice to be treated like an established vet patient at some point. The wait times can be really long. Not having to schedule an appointment is part of what drew me back to WCAH even though I now live further away, but the wait times are never short when I try to go (I work M-F). I called to see if by any chance they schedule the service I need today (it's a follow up). I was told the service is completed by a tech, so hopefully I won't have as long of a wait as I would for a veterinarian. They don't schedule anything, so know that you will be in the queue every.single.time. I've felt limited in my ability to change vet practices because they have my pet's records and her history has gotten a little complicated in recent years, but I'm thinking it's time to move on. read more

Great caring Docs and staff. Busy but that is because they do great work. Call ahead to get wait times. You can check in and wait in your call. Bring something to do while waiting. read more

I just moved from California to Franklin and still trying to find my way around when my elderly cat took his final turn. I took him in last night just before midnight and everyone there made me feel welcome and comforted on one of the worst nights of my life. My mind was such a blur, I don't remember anyone's name but thank you to all 3 of you who handled a sad situation with grace and dignity. I will be bringing my other kitties back to meet you and get their checkups. read more

Williamson County Animal Hospital - R.I.P. Sweet Otis... - Veterinarians Near Me - Franklin, Tennessee

I love the Doctor, but the front staff is extremely rude. My cat has had several issues in the past that has been unanswered even from other vets. I came here with the same answers from her. I called 12/16/24 to speak with a tech or doctor about maybe taking a vitamin or some sort of supplement for her long hair. Instead she was very rude stating i HAVE to come in. When the last 7 times genuinely 7 times for this reoc issue has still no answer. I wanted to see if there is a medication for her long hair to help her belly. I don't understand how there would be a hostile answer to me just trying to find a solution to her problem. Instewd she was very rude. Not everyone is in a situation to spend 500 dollars on labs every few months. The person working in the front needs to be respectful to others needs and understand not everyone is in a great spot to come in and spend that kind of time and money for no solution. Instead put someone on the phone for a simple answer. Thank you. read more

Dr. Rader,and the staff at Williamson County Animal Hospital are awesome.We had a Boston Terrier named Simon that had heart disease,he passed June 17,2024,they went over and beyond taking care of Simon, provided a room so that we could say our last goodbyes and allowed us to take all the time we needed.Usually dog's with heart disease don't live long once diagnosed about 6 months,but Simon was with us over 2 years,due to the Animal Hospital excellent care they provided for Simon.Thank you to the staff and Dr. Rader at Williamson County Animal Hospital. read more

I cannot praise this place enough! I had to bring my baby in to be put down and they were so compassionate. I had a very rough morning and was a hot mess but everyone from the receptionist to the tech to the vet were all so patient and caring. I'm sure they deal with crying hot messes all the time but none of them seemed fake, it all felt so genuine. The actual vet throughly explained everything and took his time. He said such nice things to me. Although at the time I wasn't appreciative and didn't thank him like a I should have, now I'm sitting here remembering what he said. He really knew what to say and I do appreciate that. Thank you so much for making such a horrible situation a little more peaceful. read more

I've just relocated to Nashville and a colleague at work recommended me to take my dogs to Williamson County Animal Hospital. Since the moment I step foot I had an amazing experience. Everyone was great, the place is clean, great organization. First expo una Vet in US and it was really great. Dr Michael Rader was the best!!! Girls at the reception, super sweet. Enjoyed every bit of it and my dogs too! read more

Williamson County Animal Hospital - My baby girl Simona at her first vet visit in the US - Veterinarians Near Me - Franklin, Tennessee

They act like they care but in the end they don't. The entire staff is not to blame but certain ones who I was told have been there for 20 plus years maybe need to go ahead and retire. Maybe the owners should retire as well. read more

They still have my senior dog's records, we had to move and he's been seen since he was a pup. We had some concerns while visiting, and took him in. Yes, the wait was long, but we received good care and the veterinarian took her time and listened to our every concern. Definitely recommend this facility. read more

I am so grateful for this place! I have been many times and always had the highest level of care with the most reasonable prices. We've seen different doctors, all of which seem to genuinely care about my dog. They recently nursed him back to health, after being mistreated and misdiagnosed at another emergency vet care facility. They were patient with all my questions and even when I called back after being discharged. There can be a long wait, but it's always worth it for the level of care here. My pup and I love these people, they genuinely care! read more

They were so very kind and helpful! They were thorough and treated my mom's dog with such care. Would highly recommend!

I had to take my cat here for an emergency. I had never been and they were extremely professional, empathetic and thorough. When I first brought my cat in, they checked her to make sure she would be OK to wait in the lobby. I saw them do this with every animal that came in to make sure they didn't need immediate attention. Even with the wait time, it was manageable, and they gave my cat the proper care that it needed. I highly recommend this location. read more

I'm afraid today is our last visit here after almost ten years. The wait time is unbearable and nothing is done to improve throughput. EVERY year we come in to get the SAME injections and EVERY year we wait approximately 45-min to get to the back exam rooms only to be informed that now after waiting all that time the medications have to be mixed up and then we have to wait 30-min before they can be administered. I've offered up the suggestion of communication via the handy headsets most techs seem to wear along with the office staff which would allow the heads up as to when patients requiring these medications are waiting out front. Come on now... Don't get me wrong, knowledgeable staff, yada, yada, but be prepared for a LONG wait. read more

Terrible service ! Only 2 vets I would trust here. Their 'policies ' serve them not their customers/clients! They are sneaky about adding services without asking ! They once refused an elderly meds for her elderly dog bc she had a $20 balance from last time - I paid the balance and meds bc no one should be denied care over $20 .... When I had a family pet euthanized here they started the process as we were crying the front sm desk came in to collect payment ! We said we are not done here , she argued well we can just do it now , my elderly mom cried and screamed for her to please leave us alone ! Disgusting ! read more

Great service! Friendly staff and doctors. Only suggestion would be if there an app to schedule appointments that would cut down wait time read more

We're so thankful for these guys!!! We've been through A LOT with our puppy, from routine visits to emergency surgery. I cannot recommend a vets office more! read more

They care so much! Such kind people and genuinely want to help my pet. So thankful to them for seeing Winston today!

Been bringing my Havanese dog to Williamson County Animal Hospital for over four years. Very helpful that you don't have to have an appointment. Yes, you may to wait, but it's worth it. The team of vets and vet techs are competent and efficient. read more

I love the first come, first served model of this veternarian office. If my pets need to be seen, it is very hard these days for me to get them in to see our regular vet in a reasonable amount of time. Most recently, I rescued a kitten from under a dumpster and immediately took him to this office. They were efficient and friendly. They examined the kitten, did tests, and provided me with antibiotics within an hour or so. In addition, my bill was very reasonable. It is comforting to know there is a place nearby where I can take my pets (or rescues) without an appointment, and they will be seen that exact day. read more

My cat had hurt himself on monday and they took amazing care of him! They were super gentle with him since he ended up fracturing his growth plate in his knee. Everyone was super friendly as well and the wait was not long at all. read more

Williamson County Animal Hospital is amazing! The doctor and nurse were kind and patient and thorough. The admin staff was incredibly helpful. read more