I went in there just to ask some questions because I'm new to full time RV. They are awesome they…read moreanswered all my questions and even showed how they would fix it.

Been taking our campers to Customers First RV for years. Tiffany, Brad and John do an incredible…read morejob with customer service. In my opinion, they have the best technicians I have come across in my 12 years of rving. Customer First RV has taken good care of us over the years and I would recommend anyone passing through or that lives in the area to have your RV serviced at Customers First RV.

We had such a great experience buying our camper here. Steve B. was fantastic throughout the entire…read moreprocess, and we couldn't be happier. We're so excited for our new home on wheels!

We purchased a 2022 Grand Design Reflection Fifth Wheel from the Clarksville, IN location and paid…read morefor the "peace of mind" package and were told several times the RV would be thoroughly checked over by their service department before we took possession. Listed below are several issues that we had that were missed and cost us time and money: 4 days after purchase - water pump needed replacing 1 mth after purchase - battery needed replacing 2 mths after purchase - convertor needed to be replaced They did finally compensate us for the repairs after contacting their customer service department but very time consuming process.

they deserve zero stars!!!! save your money go elsewhere. do not buy from them!…read more They Ripped an 80 year old senior citizen off. sold him a warranty under false pretenses did not disclose to him that it would cost another 25 thousand dollars over a 15 year period . they sold him that warranty under deception. IF and when they do right by him Then I'll remove this review UPDATE 12-3- 2024 THEY HAVE HAD OUR RV FOR ALM OST A MONTH AND IT STILL IS NOT DONE!!!! GROSS INCOMPETENCE!!! DO NOT BUY HERE DO NOT GET YOUR RV REPAIRED HERE. GO ELSEWHERE CONSUMER ADVICE.... WRITE A RIPOFFREPORT ON RIPOFF REPORT DOT COM. new update 12-5-2024 Dear Larry, in your Responses you claim that you take these seriously.... well if you did these things would not keep happening. Common sense! after the first complaint you would have done better. your actions will speak louder than your words!!!! DO BETTER your responses look very SCRIPTED.

We bought a 2 year old Class A. They got this in on trade. 2022 FR3 DS 30. We loved it. Traded…read moreour 2014 Itasca class C on it. We loved our C but wanted head room and storage. We did the trade all as planned. Sales good and Finance was good. Have to watch what your getting. Nick talked us into getting an extended warranty. I did my research and had Good sam on Class C. They replaced AC and Generator. Very good service. So my wife and I wanted one. We sell ted for a 8 year 80k warranty. It was power train and all the coach. ( 0 ) deductible. WOW ! Ok we get Class A home, and the bedroom slide out gets out of wack 4" off on one side. It ripped the molding and got into the trim on the wall. I called service and they said get it to us asap. Upon arrival they took pictures and said it would go in shop next day. True to their word it did. I have heard horror stories of people buying and missing a whole season of camping. Not the case. They got it done in 3 days. Heather was great on getting us in and kept contact on progress. Went in, and they said here is the keys. No paper work nor any payments. My wife inspected unit, and she said it was good to go. So I had great experience with the sale of and fixing the unit. They do break and getting an extended warranty is worth it. One happy camper ready to take her out on the road over spring break 2025

A review of my sales experience:…read more Thursday, I stopped in to verify some of my online research that I had been conducting on purchasing a recreational vehicle. I met with Christian in Sales and liked everything he was telling me and ended up purchasing the a Rockwood Geo Pro 19BH right then and there. I was on my way to Lexington, KY and had not meant to spend any time sidetracked here but the entire purchase time only took an hour and a half and I was back on the road. I had been researching ultra light weights for two months and knew what I wanted and needed. I knew they had one of my choices in stock and found out it was the only one. Rather than take a chance someone else would snap it up, I moved forward with my purchase. Tuesday, following bank approval of financing, I came back in to have a brake control added to my vehicle. Also, I needed an extremely modified ball mount (13 inches from ball to pin, raised 9 inches) for my trailer hitch so that my new RV would be level and clear my bumper. They did not have anything in stock that would get the job done. Dave searched high and low for the right mount with an extra long shank to fit my vehicle. He spent well over an hour calling other RV shops and searching the net and until he finally found me one that might work. I have to order it so we'll see. Blake did our demonstration. He was knowledgeable and was able to answer every one of my questions. He also provided more information beyond the required spiel which is exactly what you, as the customer, always want to hear. Hutch made the document closing painless and fast.

We bought a new RV from Edmundson 12/7/2024 and picked it up 12/13/24…read more The entire process was great. Stu, the salesman, was nice and helpful with all of our questions. If he didn't have an answer he found someone that could answer. The day of delivery of our new RV was also great as the man who did our walk through was very experienced with RVs/ RV living and helped answer all of our questions. So far we are loving the RV we chose- Rockwood Ultra lite.

Great people to work with. Family run and very honest. Great parts selection and competitive…read morepricing.

I was very interested in an RV Roots had but I'm 4 1/2 hrs away so I had many questions before…read moremaking that long trip. Replies were scarce if at all. Some question were never answered. They don't like questions at all; after several days he hung up on me and blocked my phone. Just as well as everything was beginning to smell fishy! Sounds like a child but true. I never knew who I was texting with although I asked several times. He would no identify himself, I guess for fear a unsatisfied customer might come looking for him. I would not trust Roots for anything, wouldn't trade nickels for fear I'd get screwed in the trade.

I only give it a 1 star. I left my RV down there for a month and a half and it was left outside…read moreeven when snowing, with them knowing it had a leak. After a month and a half, I went and got it, leaving the RV unfixed and losing camping time. They never let me know how long it will be until I get it back. Unless you call, they still use the same excuse, that they have two families who live in their RVs and therefore they must come first. While I do understand this, after a month and a half, I still received the same excuse that they, again, have two RV families who live in them and they come first. I sure don't know how long it takes after a month and a half. They always want you to drop off your vehicle with absolutely no time frame provided as to when it will get ever get done. They certainly won't call you, either. Now, I have to deal with any leakage damage that may have occurred while they knew about it and it was in their possession, while just sitting down there for under 2 months, even on heavy snow days. Then there is arguing with the owner which isn't pleasant because she said she accepts no responsibility. That's why even a one star is too much. It's a very irresponsible way to manage and you can forget customer service.

From the owner: With over 30 years of RV experience, family-owned business is dedicated to serving with integrity…read moreand expertise. From storage and quality parts to dependable service and propane, we're here to support your RV journey.

After three weeks of trying to list and sell my travel trailer myself with virtually no serious…read moreresponses, I contacted Brian at HelpSellMyRV.com. Within two days he was at my house, made a wonderful video of my trailer, and talked with us and got all the background information about it and what improvements we had made. He explained clearly how his service worked and that, included in his service, he would screen all replies to his ads and only send send people to us who were serious potential buyers. Later that same night the ads and the video went live online. At 3 PM the following day, I received a text from Brian saying that I should expect a call from a lady about our trailer. She and her husband were very interested and had viewed the video and talked to him just a few minutes earlier. To make a long review short, this couple drove 2 hours to see the trailer, happily agreed to buy it, drove 2 hours home. The next day they went to their bank, arranged for a funds transfer, and drove 2 hours back to pick up the trailer. This is what I call earning your fee. We were absolutely thrilled with Brian's services and would refer him to anyone looking to sell an RV.

From the owner: RVs For Sale By Owner YouTube Video & Social Media Listing Service. Used RV's For Sale By Owner in…read morethe Louisville Kentucky & Southern Indiana Area. Need To Sell Your RV? Sit Back & Relax While We Search for Potential Buyers Interested In Your RV. We Record the Video & Take All Pictures. Pay No Listing Fee Until RV Sells. HelpSellMyRV.com Louisville Kentucky 502-645-3124

These are some good folks. We came to them pretty desperate for a vehicle that was safe to haul my…read morekids from A to B and wouldn't kill us on the payments. Young w not much $. They worked w us on payments and they were very helpful. Husband and I got several cars from here. I hope to come back soon. Thanks yall.

I feel they are a little more pricey and it seems like they aren't in any hurry to sale a camper…read morenow We went there in March and no one asked us if we had any questions, they all clearly seen us come in the front door and seen us looking I do like the fact they don't bother you while your looking, but when we came in after looking ,not one person asked us if we found anything we might be interested in and we were interested, but instead of insisting someone talk to us, we left