Gina and the other employees made me feel welcome as soon as I arrived for my appointment. Gina made the entire experience so comfortable and was very knowledgeable and kind. The store has a large selection of bras, but I liked how she asked what type of bras I liked and she brought in various bras after measuring me. Also, having a prosthesis now for a partial mastectomy all of this was new to me so having a store with everyone being so nice made my first time very comfortable and positive. Also, another positive with my breast surgeon's RX Willie's billed Medicare directly for my prosthesis and bras. :) Highly recommend Willie's! I even shared with City of Hope Orange County how impressed I was with my experience and suggested they add Willie's Speciality Shop to their list. :) read more

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Like everyone else who visits Willie's, I was totally impressed with their service, attention to detail, and kindness. It was hard to be fitted for a bra for a double mastectomy surgery. I didn't know what to expect. They made me feel at ease. When I went back for my prosthesis, they were the same. In the past, I didn't care much about bras, since I was pretty small. Now, it a whole new ball game. I decided to go bigger (but not too much). My fitter was patient and taught me a lot. I was a there a hour and left with a whole new outlook. Thank you! read more

Brought my mom in. Years ago, was going to Newport Orthopedics (which is no longer in business) for her mastectomy bras. Her physician was able to arrange for coverage with Medicare and Anthem Supplemental here. We were on time for our appointment and Michelle took us in at our appointed time. From the minute we walked in to the time the last papers were signed, we had a wonderful experience. We did not feel rushed, she had mom try-on items until a best fit was achieved and mom was satisfied. Mom's old prosthesis was not the right size and she got mom the right one. She understood the billing process and it was overall the best experience mom had in the fitting process. Michelle was friendly and professional! Parking was easy. If you or your loved one has had a mastectomy, this service should be covered under the medical insurance. The primary care doctor can initiate the request. read more

I loved the individualized service. The shop is experts in the needs of a new mastectomy patient. They also file with Medicare for any benefits you're allowed. read more

I was very appreciative of the patience and kindness that the entire staff showed as they helped me through the process and given me back the confidence to feel good about myself. I was so grateful for their help in working with my insurance provider to ensure that we could find a solution to my coverage read more

Breast cancer is, extremely hard, for us women to go through and the scarring stays with us forever, however Regarding These women that were at Willies Specialty shop they were absolutely amazing!. I was treated with kindness, consideration,modesty. It feels wonderful to feel complete at least in my appearance again. I feel amazing in the beautiful comfortable bras that these women helped me with thank you. read more

I recently had a lumpectomy on my right breast and had to exchange a camisole-- the team at Willie's, especially Michelle were very kind and understanding and helpful! read more

I just returned from my second visit to Willies and am so impressed by the care of the ladies who run this store. So kind?, compassionate, and helpful. They really try to take care of your needs. So blessed to have a store like this available to women who have surgery. read more

Maureen was wonderful. She was kind and helped me to pick out the best prosthesis for me. I was pleased beyond my expectations. The other 2 women that were in the store were friendly and warm as well. What a fabulous experience I had today. Thank you willies for giving me back my self confidence read more

I brought my best friend here because I was referred to Lisa the owner. I heard so many wonderful things about her but when we finally met her, we were blown away by her professionalism, patience, knowledge and over all customer service! She really went above and beyond for my bestie at a vulnerable time. Thank you Lisa you deserve 10 Highly recommend coming here, will not disappoint!! read more

I loved my personal bra and prostheses fitter, Jan. She was highly attentive and I was all that mattered to her until I was out the door. She was very efficient. All of the ladies working today were kind and seemed to truly want to find what would make their respective clients feel happy and beautiFULL. This was my first time being fitted for a bra. When I walked in, Jan was already prepared with all of my paperwork and knew what was covered by my insurance and what I'd be responsible for. There was nothing hidden and no surprises. I just love, love, love the bras we picked, and I feel like I look like myself again, for the first time in six weeks. Need comfy bras. Looking for breast prostheses...try out Willie's. I will absolutely go back. read more

This store is amazing. I had a mastectomy and needed bras and a prothesis. It is so critical to have someone to fit me! It's not easy to fit a bra. However, for 3 years now I've been so pleased to be able to have expert advice and fit with Willie's. Everyone is so kind and good at their job! I'll never go any where else with such expertise advice and care there. I have a sloping shoulder and my bra strap keeps falling down. I tried to find how to fix it. Willie's had the perfect solution! Thanks to Willie's and Michelle who fitted me this year and solved my problems! read more

Store owner is flat out Rude. While trying to find something to fit after my surgery, she can be heard telling her associate Rude comments about me not being happy with the way they were fitting. Gave me an attitude when she wrote up a receipt for something I wanted but in another color. I left in tears. read more

Owner of this shop is so informative and helpful for post breast cancer survivors. She has everything you could possibly want to help you look and feel like a new you after a mastectomy . The entire staff is well-versed and fitting lingerie to your new body. read more

Ladies were really nice and attentive during mastectomy fitting. They took their time.

Willie's Specialty Shop is by far the best place to go in OC for your custom fitting if you're a breast cancer survivor! They have a huge selection of items to choose from, and their staff is terrific! I highly recommend this business! read more

Losing a breast is not easy. This was my first fitting, and all three ladies at Willie's made me feel welcome, comfortable and relaxed. I am very happy with the products--pretty bras and silicone inserts--and I am relieved to know that my insurance allows me to return to them every year. read more

I needed post-op bras and was recommended by my physical therapist to go to Willies - so glad I did. These ladies were amazing regarding knowledge of what I needed, knowledge of their inventory, as well as doing everything possible to make me feel comfortable. Great place to go for these special bras. R. Young read more

Love Willie's I highly recommend this place Lisa, made me feel so comfortable, she takes her time with you wants you to be happy, wants you to be comfortable with your choices. When you leave there you will be leaving happy, great customer satisfaction! Thank you SC read more

I love this shops service! The ladies are knowledgeable, helpful and kind. If you are needing prosthesis and the appropriate support that goes along with it, please call Willie's. They work with your insurance too! read more

Compassion, Kindness, and feeling like you are with your best friend. The staff here will guide you through getting prescriptions, handling the Meidcare paperwork and the emotional side of purchasing prothesis and bras. they have an extensive inventory to choose from - sporty, fun and fancy. do make an appointment so they can spend the appropriate amount of time getting you fitted. They are very knowledgeable. read more

I have been coming to Willies for over 20 years. I have used different insurance plans multiple times and have never had an issue with getting assistance when needed. Lisa is knowledgeable, personable and extremely competent She has always gone the extra mile to help with insurance, measuring and helping me find the perfect fitting mastectomy bra, breast form/prosthesis, swim suit or compression sleeve. I also need to give a Shout Out to Maureen who helped me with my latest purchases this week (3 new beautiful bras and the new Adapt Air Extra Lite breast prosthesis)! What I also love is that Willie's has a wide selection of mastectomy products for all body types and surgical result and the sales associates will guide you through the choices for your best options and fit. As you can imagine, I have had quite a few visits to Willie's over my twenty plus years as a breast cancer survivor and Willie's has always been where I could go and feel whole and complete again, balanced and looking totally beautiful and normal with compassion and professionalism. read more

I found Willie's on Amoena's website after I had a disastrous experience w Nordstrom after my double mastectomy. They were extremely helpful and patient w my fitting, I first went there right after surgery, so Marine was very helpful to show me of all the selections of breast forms and assured me that they will take good care of me once my scars healed and ready for a fitting. When I went back for my fitting, Julie was super patient, it took over 1 1/2 hours, since one side of my chest was somewhat caved in w radiation. She end up having to special order the breast form. My 3 rd visit was w Lisa, she helped me decide on two different sizes of breast form for each side to compensate the caved in chest cavity. Not only they didn't require me to pay upfront ( like Nordstrom, then botched the insurance filing ), they handled insurance for me and super understanding and patient. They also have a big variety of breast forms ( Nordstrom had only one type ) and garment for post mastectomy. I will not waste my time going anywhere else. read more

I was surprised at how comfortable I felt with my fitter, Lisa. She is the first person to see what I look like, outside of my doctors and husband, and I didn't feel self conscious at all. She's kind and made the whole experience actually kind of fun! I had two mastectomies, one side has an implant that really needs to be adjusted, and the other is slightly concave after an aborted expansion due to infection. Lisa was able to fit me quickly and compassionately. When my breast form size wasn't available in the shop, she arranged to have it shipped to me. I left with 4 bras that don't look like they came from a medical supply house - very cute, and dare I say, sexy! I feel a sense of confidence and just more "normal" thanks to my fitting. Thank you Lisa! Oh, and there was a nice place for my husband to sit and relax as he waited for me. read more

Breast cancer thrivers and survivors and fighters......this store is where you can get your post op mastectomy needs met. Bras, blouses, lingerie, swim suits, head coverings, and other miscellaneous beauty items are available for purchase. If you have Medicare, it provides for a generous number of bras after mastectomy surgery. Willies does the paperwork so you don't have to! Willies has skilled and knowledgeable women to help with proper fittings. Give them a call and make an appointment. I've been shopping here happily for years. read more

I needed to buy mastectomy bras and a prosthesis. I went to Willie's for the first time last year. I received great customer service, wonderful ladies that helped me get the best fit, and an excellent place to shop! I'll never go anywhere else and greatly recommend them! read more

Appointment was on time. Very helpful, professional and understanding. Came out very happy after getting my prosthesis and bra. Thanks Willie's! read more

What a wonderful find! Maureen was so wonderful and helped me find the exact fit to make me feel almost new again. (She had cold hands but that was the only uncomfortable experience in the shop! ) She went over and above getting my referral faxed over from another shop and got me an appointment the next day. I am so thankful that I finally found someone who understands the frustration I have faced just trying to look normal again while I try and decide whether to reconstruct or not. Thank you to Willie's and Maureen. read more

I have been using this vendor for many years. They are both kind and professional. They answered all my questions and were patient. As a cancer survivor, my first time visit to them was emotional and they did a great job. Since then they have been able to provide the products I need and are very knowledgeable about what is available. I have no hesitation in recommending them to anyone. read more

The experience of getting new bras and a prosthesis at Willie's was a good experience. Maureen spent a great deal of time with me and expertly fitted me with a comfortable, nice-looking bra and prosthesis. She brought in several sizes of each to make sure I looked natural and that I felt comfortable. She also explained to me what my insurance covered. I wore one bra home and received two others in the mail within days. I would highly recommend this business. read more

Willie's specialty shop is the BEST!! I just had a double mastectomy 7 weeks ago and just started my journey looking for breast prosthesis. I was sent to another store through my insurance and had the worst experience. I complained to my insurance and was then sent to Willys. I really wasn't excited to go to appointment because of my last experience but I went anyway. It was a completely different experience from the first. When I first walked in they were welcoming and kind. They put me in a dressing room. They asked me so many questions to make sure she understood my exact situation and what I was looking for. She brought in and let me try on at least 10 bras and was very patient with me and gave me all the time I needed to make a decision on what was the right prosthesis size and the bra styles that I truly liked. When I first looked in the mirror I was so impressed by how good it looked with my shirt on that I cried. For such a terrible event in my life they made this experience amazing!! I absolutely recommend them especially if its your first time shopping for mastectomy bras and breast prosthesis. Thank you Willie's!!! read more

We went to this shop the day before Ashley R. did and found our experience totally the opposite. My daughter had just had her double surgery the day before and they could not have been kinder or more helpful. She came away feeling cared for and safe with cushioned prosthetic they gave her. We were ready to buy more & they said just wait a month she'll need another fitting and she did. They were lovely. read more

I just wanted to give a shout out to Lisa. She was amazing at making me feel comfortable! These are scary times & she was so careful...we wore face masks & constantly sanitized! I cannot begin to say how much better I feel after being fitted properly with a prosthetic bra. I love the bras! They are actually very pretty ! I'm finally symmetrical for the first time since my mastectomy! I highly recommend this special store! read more

I'm disgusted that I even have to write this. I highly recommend not wasting your time here. The ladies working here (including the owner) have horrible attitudes and are completely unwelcoming. If I could give zero stars, I would. read more

I have recently undergone a double mastectomy due to cancer and am feeling very shy/uncomfortable in my clothing. I went to Willie's and Maureen helped me - she was so sweet and today I am wearing my prosthetic and new bra and actually feel comfortable in my clothes! For those fighting breast cancer - please visit them they are wonderful! read more

I cannot praise Willie's enough. I am a breast cancer survivor and the girl's at Willie's make the process of finding the right prosthesis and bras effortless. They also have bathing suits, cami's and everything else you may need. Thank you, Lisa for making this experience a good one! read more

Willie's will now be my place to go for mastectomy supplies after having another vendor for 11 years where I experienced "the good, the bad and the ugly" alternate years. Willie's came through for me with no added stress and hoorah as encountered in past years. Process was simple with this vendor and goods were delivered as promised in a caring, professional, and timely manner! read more

My friend knew I needed a prosthetic & bras after my recent mastectomy so she recommended Willies to me. I went in just to check it out and there I met some wonderful ladies that were very helpful, especially one of the owners named Lisa. She helped me to find out if my insurance would pay for the items I needed to ease my pocket book. Not only that but she also took the time and helped me to find the right bras and prosthetic that were a perfect fit. I really appreciated Lisa's kindness and helpfulness and I'm grateful to have found this lovely little place. I would definitely recommend Willie's! Kind Regards, Teresa Cunningham read more

This place is AMAZING. The ladies here are so helpful and so kind. I wish there are more places like this for women. This process can be so intimidating, they make it so easy and painless. read more

So helpful, I had no idea that I was eligible for free bras and a prothesis. They know what they are doing. I went for 4 years after lumpectomy in pain with every bra that I spent so much money on. Life changing experience. Can't say enough good about them. As a matter of fact, I should go there today.... it's time. read more