I had no clue that there was an OG level at Metrotown. I googled Metrotown Optometrist and I found…read moreReal Eyes Optometry. Booking is all done online. I liked how relax the place was. It was not overly crowded full of people and there were no double bookings etc. Walked in filled out the forms and gave my ID and I was pretty much ready to go. The test from beginning to end took about 45 mins. It was not bad. Dr. Pati was very professional. He explained everything very well and through. I will be back again. I told my family about this OG level and my mom told me to send her the phone number so she will make an appointment soon too.

For more than a decade I have been coming here for my eyes exam and any eyes related medical…read moreissues. I used to have Dr Wang who is no doubt an excellent optometrist and beyond. Started few years ago he referred me to his associate Dr Pati then eventually Dr Sahota and they are all very nice and professional. I will highly recommend this eye clinic!

I cannot recommend Dr. Annie Huang highly enough! She is truly a standout in the world of optometry…read more-- not just for her clinical skills, but for her genuine passion for patient care. From the moment you walk into her office, you feel welcomed, respected, and in excellent hands. What makes Dr. Annie Huang so exceptional is the way she approaches eye care. She doesn't just perform exams and write prescriptions -- she takes the time to educate you about your eye health, explain any concerns in clear and thoughtful terms, and offers practical ways to prevent future issues. After a visit with her, you walk away feeling informed, empowered, and confident in your care plan. It's clear that Dr. Annie Huang genuinely cares about her patients. She listens, she answers questions thoroughly, and she's up to date on the latest in treatment and technology. Dr. Annie Huang takes the time needed during the appointment, and she's helped me understand more about my vision and eye health than any other provider I've seen before across four continents. Finally, beside her superior technical skills, she is also a happy and funny person, and you leave her office in a cheerful mood, feeling good. If you're looking for an optometrist who combines expert-level care with compassion, education, and a truly patient-first approach, Dr. Annie Huang is the one. She's the kind of doctor you'll want to recommend to all your family and friends -- just like I'm doing now!

I used to love this place; I've been going here for years. However, Dr. Reis and his business has…read moregotten WAY too busy! I received a text message in May telling me I was due for my next eye examination in June, so I called right away to schedule an appointment for June, only to be told he had no availability until December! That is unacceptable. At least change your messaging system so that if your patient is due for an exam in June and there is a 6-month wait, send a text message the previous January! After going here for years (well before Dr. Reis took over the practice), I'm now looking for a new Optometrist, one that can see me on a more timely basis.

Came by for some glasses parts…read more Parking is available along Esmond, as well as Hastings outside of rush hour. The interior is pretty nice and modern. Staff were friendly and helpful. Looks like they carry a decent selection, including safety glasses. I've also had an eye exam done here before and they definitely have some state of the art equipment. As others have mentioned though, their exams are a wee bit pricey. Oh well.

I've taken my daughter for her eye exams and check ups at Burnaby Vision Care for a year now and…read morethey've always been great. The staff are professional and friendly. I usually have a coffee while waiting. The eye exams are thorough and Optometrist is wonderful with kids. My daughter loves leaving with a sticker of her favorite cartoon. The only very minor thing I would ask is to update some of the toys in the kid play area. Some items are broken. Other than that, I'll be coming back for a long time.

我是Raymond Chow , 今年68 歲，經好朋友介紹到 Lucent Family Eye Care 驗眼，很高興 Dr. Linda Yee 能講英語之外更能夠講一口流利的廣東話…read more Lucent 擁有先進的驗眼設備之外，每一位職員都是親切友善，待人接物. 在驗眼過程中 Dr Linda Yee 指出我多年的眼乾毛病有逐漸惡化跡象，她提議我嘗試 RF and IPL treatment . 經過四次的療程後 ，我自己亦感覺到以往眼乾導致大量流眼水的情況確實減少很多. 最近複診時 Dr Linda Yee 亦從電腦的影像中顯示出導致我眼光的原因亦有明顯改善，所以我有信心繼續做多兩次 treatment . 多謝 Dr. Linda Lee 悉心治療.

Dr. Yee and her staff are very friendly, helpful, and knowledgeable! The eye exam in their even…read moreincluded fundoscopic photography and visual field testing to help diagnose and manage eye health (if you have hypertension, diabetes, glaucoma etc.) outside of getting a prescription. I can't recommend this clinic enough and hope more can come to this clinic!

I've given up on accountability after 6 exhausting months of dealing with this place! I have…read moreSilhouette frames and after my eye exam, I ordered 4 sets of lenses for 4 frames. initially I ordered one pair, and before knowing that I was going to order add lenses, the optician who was dealing with me, told me that my newer frame wasn't good enough to use again. That was my cue to take my business elsewhere...but I didn't. Interestingly, when I ordered additional lenses and spending a lot more, those frames became usable again. I spent $3,300. on 4 sets of lenses. I'm happy with 1 pair, which thankfully are my daily glasses and the only pair that I ordered that had no changes to the shape or colour. The only pair that was exactly what I ordered. One out of four. I wanted an orange tint, but I got rose tinted instead. I ordered plain rectangle reading glasses, but got designer lenses and paid $300. more than I was quoted. I still don't know why! I asked the optician for a breakdown of my readers, I wanted to know why they cost that much more. I received an email with the invoices for my glasses with no explanation. I then asked the supervisor the same. I received more questions from her. I still have no idea why I paid $300. more for designer readers that I didn't order and don't like! But because they are readers that I grossly overpaid for, I'm leaving them as is. The rose tinted lenses and the sunglasses are not what I wanted and so I'll be spending another $2000. maybe less because this place is pricey, somewhere else to get what i want. No accountability, poor communication, pricey. They've lost 30+ years of my business and I can't in good conscience recommend spending your hard earned money here.

Very clean and organized. The staff here is always attentive. My main place to go to keep my eyes…read morechecked up on.

I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

Still going to Dr. Lin for my annual check-ups. He's still solid, as are Lisa and the rest of the…read morefront desk staff. Wouldn't imagine going anywhere else.

I called today to book appointment for the family. What a bad customer services i experienced from…read moreJen. I was patiently waited on the phone but when she answered was wow. She raised her voice. When I was asking questions she answered What! Lol. I been coming to see Dr. Rai for the whole family he is a good eye Doctor now I might not comeback to see him anymore due to this girl attitude.

I was rushed through a particular step in my exam (astigmatism). When I went to get my glasses the…read moreministry said I had to wait 6mo. When I got my glasses the red and blue colors were separating. I have had the same prescription for over 10yrs. until he changed it. I'm on disability and he won't change it back without charging me $110, not to mention it will cost me $200 for new glasses because the ministry covered the glasses with bad lenses. I can't use my old prescription. They told me my eyes were strained that's why my new prescription didn't work, but I can wear my old glasses fine. The only problem with my old glasses is the frame is falling apart. I will never return to this optometrist.

I was able to see Dr. Yeh for a rush appointment regarding a scary situation going on with one of…read moremy eyes. I was pretty worried about it and was freaking out on the inside (I'm sure she could also tell), but her calm demeanour helped to put me more at ease. She listened patiently as I described all of my symptoms and checked my eyes thoroughly after the dilation procedure. Luckily, the diagnosis wasn't as bad as I had feared. I'm not completely out of the woods yet (need to go back for a follow-up), but the outcome could have been much worse, so I'm extremely thankful for that. Dr. Yeh was very informative and took the time to address all of my concerns. I've now seen both Dr. Chiam and Dr. Yeh here at Sigma, and I can't say enough good things about them... they are seriously awesome! The front desk / main room staff was also super friendly and helpful as I browsed their selection of glasses after the appointment. It's just a great experience overall every time we stop by. Highly recommended clinic!

I was looking for a new optometrist closer to where I live since the last one I had moved. I look…read moreat a few eye clinics around me and decided to come to Sigma. First of, guys, they have the best staff. Kudos to them. Then, Dr. Chiam, my new optometrist, is very nice attentive and efficient.