5 years ago had decent fast purchase. This time had an unpleasant experience. I guess I depends…read moreon the sales person and the vehicle. Please have an outside tech inspect the vehicle and dont get pushed into anything by a sales person.

I need to update my review. After buying our 2019 Ford Mustang and assured it had been checked out…read moreand was in great shape, not even 2 weeks later we had what we thought was a minor service call. Took the car to another Ford dealership in San Antonio and we needed $6,000 + worth of engine repairs. Talked to The man that sold us the car and he then told us he had not had certification/serviced the car per their usual standards as we had wanted the car in a hurry. In a hurry?!?! We had already waited 5-6 days for the car and waited another day to pick it up as they had to have their mechanics look it over and make sure it was the 4.5 - 5.0 rating. Was also to be detailed. The dealership we ended up having it serviced at said no way did anybody check the car out or they would have immediately noticed an engine problem. Took them less than 5 minutes to know that once on the computer. If we would have NOT bought the warranty not only would we have paid $30,000 for the car but then an additional $6,000 in repairs. I feel ripped off but now the car running my grandson has fallen in love with it. The people at Uvalde are nice enough but this car should have been repaired by them and not having to use the warranty to get the car serviced. Took us another 2 months to get another set of keys from them. Car definitely not detailed. Won't tell you what we found in the seats, etc. I originally left Griffith thanking them and so happy I could present this gift to my grandson but now so disappointed in them. We have been told there is another problem so next week headed back to the dealership locally to have it looked and hoping not another expensive repair. I should have immediately taken the car to another dealership to make sure we were not hoodwinked but I did feel the car was new enough and had very few miles per age of vehicle we could trust them. Go with your gut instinct at any dealership buying used, have the car checked out.

My husband bought an engine from Hacienda that came with a 30 day warranty. As it turned out, we…read moredidn't need the engine after all and after a week of having it we tried to return for a refund. The owner, Rob, refused to give us our full refund of $800 and only offered $400 in return. Breaching the warranty, claiming we had to pay for the labor. In my opinion, this company is dishonest and careless with their warranties. I DO NOT recommend this company, you would be better off going somewhere more reputable.

been doing business with them for years. awesome group of people.always a fair deal. excellent…read moreservice.

Came over and got my pole down appreciated and fair pricing. Recomend them and will use again.read more

A most excellent stop, all prior trips in/out, and today 2 times, with our Merlin N307PA. Entire…read morestaff always eager to help with pax and crew needs/wants. Nice lobby for all needs same also. Always a pleasant experience here. Thanks folk.

I went to this car dealer to shoot a commercial. They have amazing workers throughout this…read moredealership. I highly recommend their repair place. The service manager and techs are amazing.

Thank you to the Garcia's brothers team for putting us back on the road fast. We were heading to…read moreGarner State Park..and our RV tire dropped in pressure really fast. The tire valve was bad, luckily not a blowout but they were able to get us in and out pretty quick and at a reasonable price! We appreciate it and thankful for honest, small town Texans.

Has gotten unpredictable in service. The lines can get long fast and it's hard to tell who's next…read moreand when to go because nobody comes out into the lines and informs the customers. We're all busy and that's poor treatment of the customer's time. Long time customer moving on.

Service was fast and thorough and all the employees are kind, friendly, and considerate. I would…read moredefinitely recommend them over the big name competitor down the road.

completely incompetent service department and management. i…read moredrove my truck in for service and was told that the problem was too complicated and that their mechanic and service department were uncomfortable to even diagnose the vehicle. i was told that i would need to have my vehicle towed in-order to pick it up , after i had driven it there. they said they had to push it into the service bay. i told them i drove it in wtf ? i had them bring me a jump box and i started it and drove if off the lot. they were too stupid to check the battery , boost start it , and complete a diagnostic. and the branch manager is too incompetent to manage the mechanics and service department and still says that a completely stock truck that i purchased factory re-certified is too complicated and that its somehow ok that their manufacture certified service department is too "uncomfortable" to jump the battery on a completely stock vehicle and diagnose a different issue , after i drove it onto the lot. and they charged me $730 to do absolutely nothing incompetence , theft by deception , false advertisement of having manufacture certified service , negligence , and absolute zero accountability. things were stolen out of my truck including tools - and that makes zero sense because they dont know how to use tools to do so little as jump a battery. the manager and the service department are thieves and liars . if you are capable of jumpstarting a vehicle you are more qualified to work on vehicles than this dealer is , what a frickin joke . wtf

Bought my car in 2014 and was very satisfied with the customer service I received. Everyone treats…read moreyou like family! My salesman Abel was very and i repeat very patient with me.